Central Bank Of India — NRE account not accepting transfer in SAR

Address: Nirmalaya Plaza UG2, Mangalwarpeth,Kolhapur

Dear Sir,

I am, Girish M Netke, from Kolhapur, Maharashtra. I am having NRE account in Central Bank of India Laxmi Puri branch. My account not accepts amount transfer in SAR. I have communicated this issue several times to Forex department. But till date there is no response from them. See below last mail sent to forex department on 6th Nov 2023

I am, Girish M Netke, from Kolhapur. I have NRE account in your Laxmipuri, Kolhapur branch. My account number is [protected]. I am working as a Information Security consultant for one Company based out of Riyadh, KSA. I have completed the project and payment is due. My contract is in Saudi Arabian Riyals, that means company will transfer payment in Saudi Arabian Riyals. I would like to know, whether my NRE account will accept SAR currency, or I will have to do any process to accept SAR in my NRE account.
Last year I worked for the same company and company tried to transfer money in SAR to my NRE account, but it was rejected at Central bank end with notification SAR not accepted. The Company tried several times and then lastly, I have to request them to transfer to other account in State Bank, which delayed my payment by three months. Last year also I had email communication with you, but there was no response. I tried to take support from Laxmipuri branch, but from branch also, I got similar reply, that they didn't get reply from forex department.
To avoid this situation again, I am sending this email in advance. Please let me know, whether my NRE account will accept SAR currency or not? If not, then I will close the NRE account immediately.

Please solve this issue at your earliest.