Cex — earphones

Address: 101/3031,pantnagar,ghatkopar(east),mumbai-400075, Mumbai City, Maharashtra, 400075
Website: in.webuy.com

I was denied with replacement saying that the product contains earwax and was also denied with the warranty saying that it has only 24 days warranty when it is clearly written on all their stores that they give 24 months warranty and is also written on the bill and i had also received a replacement a year ago. The employees there are real good liars and they tried to misguided me i have alsp attached a file where on the website they say that they give 24 months warranty on everything and when i visited the store they denied this fact. My original order no is kr78806 my customer no is miss shivani pawar (Kr53798) and had purchased this item on 2nd may 2017 and got is exchanged after an year with same issue that the sound output is low and was given exchange with a voucher of 200 rs as the new product costed just 1100rs and when i went to change it again i was misguided by the employees and was denied a replacement i solution for this would be giving me with a replacement or store credit.
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    101/3031,pantnagar,ghatkopar(east),mumbai-400075, Mumbai
    Maharashtra
    India
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