Cex Complaints & Reviews

I purchased a black i jone 4/64 variant from Cex store in phoenix kurla mall on the 27.01.2023
IMEI no is [protected]

After using the phone a few months, the touch screen was not responsive. I took it to cex who said the store is under renovation and asked me to proceed to the ghatkopar Kurla mall.

They repaired the phone and showed me an error saying UNKNOWN PART. They said they cannot continue my...

I was denied with replacement saying that the product contains earwax and was also denied with the warranty saying that it has only 24 days warranty when it is clearly written on all their stores that they give 24 months warranty and is also written on the bill and i had also received a replacement a year ago. The employees there are real good liars and they tried to misguided me i have alsp attached a file where on the website they say that...

I sold my iphone 6 plus to CEX in thane, mumbai. They gave me a receipt saying they will transfer my money to my bank account Its been 12 days now but no money has been credited to my account yet. Since last 5 days the only answer i get is the money has been transfered to my bank account and it will reflect any minute. I have also contacted my bank regarding the same but my bank says there is no such transaction waiting for clearance. I...