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Cigna TTK Health Insurance Complaints & Reviews

2.5
Updated: Sep 22, 2023
Complaints 100
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50
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Cigna TTK Health Insurance reviews & complaints page 3

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K
kamalkumar726
from Ludhiana, Punjab
Nov 18, 2018
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claim denied

Address: Jalandhar, Punjab, 144002

I have purchased a policy from cignattk.
My son got admitted in the hospital in 27 september 2018.
He was admitted for dengue fever.
He was there for 6 days.
Now they are rejecting the case by saying manipulation done but they are not justifying it. I raised a query to cigna ttk grievances department for concern but not getting a proper response even customer care people not providing information.
Again...
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A
arjun281
from Anand, Gujarat
Oct 23, 2018
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complaining about denying claim

Address: Thane, Maharashtra, 421201

I have purchased a policy from cignattk.
My wife got admitted in the hospital im august 2018.
She was admitted for typhoid fever.
She was there for 3 days.
Now they are rejecting the case by saying manipulation done but they are not justifying it. I raised a query to head department and visited to andheri branch for concern but not getting a proper response even customer care people not providing information....
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Vishal Nema
from Allahabad, Uttar Pradesh
Oct 22, 2018
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didn't initiated refund after policy cancellation

Address: Mumbai City, Maharashtra

Regarding policy #PROHLR[protected]

They have asked me to pay for the loading amount, even after the reports were normal. So I refused to pay and ask for the refund and cancellation of my policy.
Now it's been 8 days and haven't received any mail regarding the status of my policy or refund status. Seems like a complete wastage of time, in such a digital way, we need to chase them for refund is such a shame....
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S
Sambhaji Surve
from Mumbai, Maharashtra
Sep 18, 2018
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deny claim

Address: Mumbai City, Maharashtra, 400709
Website: i talk with cigna ttk helpline

This is amruta dhanawade and i was admit in hospital for dengue and fever purpose. I submit claim in cigna ttk health company claim no[protected]
Claim no[protected] and i paid bill to hospital then why company not paying money to me and it is disgusting service if i am purchase policy for health then why company doing this things. I will complaint at consumer court and i want reimbursement my money. And i talk with customer care but...
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L
lalithkumarr
from Bengaluru, Karnataka
Sep 8, 2018
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cancellation and refund for policy no. prohlr157507973 dated 30.8.2018

Address: 560062

Sir, i cancelled the policy and asked for refund since i paid the premium on 27.8.2018 and no policy was generated. It was a porting case from apollo munich and the executive said the policy will be issued immediately. Later on they insisted for medical tests for which i have declined as i had no time. Now i have got two service request no, s[protected] and[protected] for which there is no response and no executive has called me till...
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S
SUSHIL VASANT RAJE
from Mumbai, Maharashtra
Aug 17, 2018
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refund of premium paid against health insurance policy on rejection of issuance

Address: Mumbai City, Maharashtra, 400031
Website: www.cignattkpharma.com

I had applied for Insurance policy of Cigna TTK Pharma Health Insurance co.on 09/08/2018. My premium amount was deducted immediately on 09/08/2018.
My policy proposal was rejected but my refund amount as on date is not received
As on date.Almost Nine 9 Days are over
But i have, not received my refund amount
Kindly instruct them to release refund immediately and cofirm amount credited to my ICICI Bank Credit card...
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U
udaykanthsetti
from Eluru, Andhra Pradesh
Jul 10, 2018
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refund is not received even after 13 days

I purchased health insurance for my parents and in medical it got rejected and while taking the policy they told me that they will refund the money in 3 days due to any reason if policy gets cancelled. After it got rejected no body is responding. Literally cheating customers.
No update is given if we call they are telling to wait for 2 days every time.

Proposal number is PROHLR[protected]...
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N
nkumar1985
from Mumbai, Maharashtra
Jul 4, 2018
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false promise on addition of my son name in insurance policy

Address: 500027
Website: Cigna TTK

Hi, i hold a policy no 10010000XXXX, i want to include my son name into the policy. Cigna TTK reject to add, but agreed that dependent can be added at any time while taking the policy. Cigna Sales agent has provided false information.

Because of it, i could not utilize the policy for my son. I would request to provide refund of my premium Amount back....
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M
Mr Goyal
from Delhi, Delhi
Jun 14, 2018
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policy number prohlr230002725 claim rejected

Address: Chandigarh, Haryana, 140601

I have purchase a health policy in july 2016 for my mother, unfortunately she got dengue fever and I hospitalized to Malik Diagnostic Center Panchkula on 19 Nov 2016 as doctor say platelet are very low. On next day he advice to get fresh platelet and somehow I manage donor and convert blood into platelet from Govt. hospital with paying their fee (Rs 8500). I also convey message to customer care when my mother get hospitalized. While investigating...
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M
manaskrpal
from Siliguri, West Bengal
May 27, 2018
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regarding denial of reimbursement approval for hospitalization bill of approx rs 20000 against ticket no 3856727

Address: Paschim Medinipur, West Bengal, 721101

Policy no - prohlr[protected], manas kumar pal, sa 250000, dt of inception : 11/06/2016, appeal ticket no - 3856727 on 26.05.2018

Anybody do the health policy to get the support during health emergency. As of my case and issue is concern symptomatic diagnosis and treatment is due to the viral hepatitis type e (As per doctor consultation). Doctor's line of treatment and diagnosis is in my mail.

As per doctor, usg...
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R
Rajanikanth k
from Hyderabad, Telangana
Apr 30, 2018
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not solving reimbursement claim

Address: Hyderabad, Andhra Pradesh
Website: Cigna ttk health insurance company

Parvathi customer is bearing certificate no[protected] from cigna ttk submitted reimbursement forms to the company. So no update from the company and the claim is not solved and their customers service is also very poor. I request to take the complain nd solve my issue as soon as possible.50 days back it has been submitted but so far it is not solved moreover when i call them they say that is solved but so far it is not solved i am wexed...
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V
Vishalgill
from Srinagar, Jammu and Kashmir
Apr 24, 2018
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unnecessary harassment by cigna ttk claim process team

Address: Ludhiana, Punjab, 141001

Dear Sir

I buy a health policy from Cigna ttk in 2016 but suddenly am mother sick then I admit my mother in Cigna ttk network hospital
On 23-04-18 then hospital send claim approved to insurance company then claim not approved by insurance company now hospital stop my mother treatment am Request Grievance redressal and call customer care team but nobody help me please help me

Policy number.PROHLR[protected]br...
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A
ashish_89
from Noida, Uttar Pradesh
Apr 23, 2018
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company has been rejected my policy without getting a medical test

Dear sir,

Please refer to my detailed discussion with your executive regarding purchase a new policy and he told me that company will get a medical test after purchasing the policy. After assurance of your executive, i have purchased a new health policy on dated 18.04.18 for sum assured of rs. 250, 000/- and i have also paid the premium of rs. 12, 436/- in respect of aforesaid policy. I have got the policy no. Prohlr[protected]....
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S
scruffy
from Dhone, Andhra Pradesh
Apr 4, 2018
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non receipt of my renewal of policy which i have completed on line

Address: 500094
Website: Consumer complaints

I paid the renewal of my policy which actaually expires in may but on constant reminders from your staff i decided to complete same which is about 3weeks ago at least you could acknowledge on my email and send a soft copy.
I have made this payment on line by using my debit card i wish to know wether the payment was received and what are your actions as i have not got any acknowledged email or sms, i am interested in getting the soft...
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Kartaar Singh
from Solapur, Maharashtra
Apr 3, 2018
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fraud medical bill redemption

Address: Chandigarh, Punjab, 160004

Respected sir,
I want to tell you that you have one employee name devendra kumar agency manager in sector 9 branch chandigarh. He used to convience people to start health insurance and give them money to get this insurance intiated by him. He does fake admit in hospitals and explains everything like you just need to admit for 5 to 7 days as per fake requirement of hospitals and get the 1 to 2 lakh amount from insurer company as yours...
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V
Vkshalini
from Delhi, Delhi
Apr 3, 2018
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policy frauding

Address: New Delhi, Delhi, 110001

Dear Sir/Madam
I have taken a personal loan(Loan a/c no.-239803) from Fullertone India credit company in dec.2017 and the company provided me an health insurance from cigna ttk and the company ficcl have been taken a chaque(280018) of INR 14467( pay to cigna ttk health insurance)against the policy and chaque was cleared 27th dec.2017 from my a/c( hdfc bank- [protected]). I have complaint many times in cigna ttk and ficcl but there...
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G
GN Raja
from Chennai, Tamil Nadu
Mar 27, 2018
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pending amount

Address: Chennai, Tamil Nadu, 600088

I had taken policy from ttk insurance on december 2017.
Balance payment rs.680 still not received.
If more details required please contact ttk insurance mr. Suresh,
Mobile: [protected]
I have called & message frequently. No response & no reply.
Rs.680 is small payment. Why delay?
Really i am worried.
My contact details - raja, [protected]
Please sort out this issue...
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J
jransari
from Delhi, Delhi
Feb 17, 2018
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annual health checkup

Address: New Delhi, Delhi, 110059

This is to bring to your kind notice that i had a telephonic conversation on 14.02.2018 with customer care regarding annual health checkup, and they assured that they would complete it by 24 hours. But we didn't hear anything from them.
Again i called on 16.02.2018 and they assured that this time it would be done, but till now we didn't hear anything from them.
Please look into the matter and resolve the issue for annual health...
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Y
Yashraj P Kachi
from Mumbai, Maharashtra
Feb 16, 2018
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rejected reimbursement

Address: 411011

The policy shall be null and void and no benefit shall be payable in the event o[censored]ntrue or incorrect statements, misrepresentation, mis-description or non-disclosure of any material particulars in the proposal form, personal statement, declaration, claim form declaration, medical history on the claim form and connected documents, or any material information having been withheld by you or any one acting on your behalf, under this policy....
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K
khgurav@gmail.com
from Mumbai, Maharashtra
Feb 6, 2018
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not able to login using portal

Address: Pune, Maharashtra, 411035
Website: www.cignattkinsurance.in/user/login

Hi Team,

Policy number: PROHLR[protected]

I am trying to register on portal but getting message "Entered policy number not valid".
Also trying forgot password but getting message "Sorry, No account found for entered details. Please try again with the correct details or Contact Customer Care."
Can you please help with the issue?

I sent the email 19-Jan-2018 to [protected]@cignattk.in...
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