Comments
Dear sir,
By mistake i booked two ticket for 3D view, please cancel my ticket or provide me a two ticket of 2D in same row of executive ticket.
My booking ID is WNNBZGS. and Booking number is 596494.
By mistake i booked two ticket for 3D view, please cancel my ticket or provide me a two ticket of 2D in same row of executive ticket.
My booking ID is WNNBZGS. and Booking number is 596494.
Cinepolis India Customer Care's response, May 3, 2019
Verified Support
Dear Javed,
We would like to inform you that the tickets once booked cannot be rescheduled, exchanged, cancelled or refunded. Thanks!
Regards,
Team Cinépolis
We would like to inform you that the tickets once booked cannot be rescheduled, exchanged, cancelled or refunded. Thanks!
Regards,
Team Cinépolis
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Payment for two tickets has been completed through Google Pay UPI. But didnt
receive my tickets. Please send the confirmation. Below are the transaction
details.
To : CCAVENUES ([protected]@icici)
Google Transaction ID : CICAgKCK4ZzjUQ
UPI Transaction ID :[protected]
Please initiate my refund.
Payment for two tickets for Avengers Endgame on 21st April at 3.42 PM has been completed through Google Pay UPI. But I didnt receive my tickets. Please send the confirmation. Below are the transaction
details.
To : CCAVENUES (ccavenues@icici)
Google Transaction ID : CICAgKCK4ZzjUQ
UPI Transaction ID : 911115955730
Please initiate my refund.
Sorry for the inconvenience. Kindly share the following information at support@cinepolis.com with your ticket number (72818) in the subject line so that our team can assist you.
Contact number.:
Email ID:
Cinema location:
Date of Transaction:
Regards,
Team Cinépolis
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards,
Team Cinépolis