Please don't book tickets directly with cinepolis through which fun mall tickets can be booked directly. Amount got debited from account but ticket was not booked. Till not thery only keep sending mails to email id saying that our feedback is more important to improvise but never took effort to refund the amount though sending a complain to their customer care regarding this. Decent looking actual cheaters. Bookmyshow is better option to book tickets though we pay extra commission rather loosing money without ticket becomes unbooked in booking through cinepolis. India is unfortunate to some extent with business cheaters like cinepolis.
Was this information helpful?
No (0)
Yes (0)
Aug 30, 2017
Complaint marked as Resolved
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2017
Cinepolis India Customer Care's response Dear Customer (Induja86),
Sorry for the inconvenience. Kindly share your contact details, Email ID along with Cinema address at [protected]@cinepolis.com so that our team can assist you.
Regards,
Team Cinepolis.
Verified Support
Jul 28, 2017
Cinepolis India Customer Care's response Dear Customer (Induja86),
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment