Cinepolis India — Denial of water glass to toddler

Address: Cinepolis Nsp Delhi

Visited cinepolis nsp on 21 Aug 2024
The sent me to 4 different counters for just a glass of water
When i asked the manager he denied me for it
Finally when i urged him he agreed to provide for the same
I have full video of same

Is it right and lawfull to behave and act in such a manner by this cinema hall chain
CINEPOLIS NSP DELHI
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    +91 99 5885 5033
    Cinepolis India Address
    3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
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