[Resolved]  Cinepolis India — lost male wallet

Address: Thane, Maharashtra, 400601

Good day,

I went to cinema star at high street mall, majiwada thane-w yesterday (04/05/19) along with my family to watch kalank movie show at 10:35 pm in audi 3.
After the interval when we purchased a snack, i have by mistake lost my wallet in the audi 3.
I have realised this today (05/05/19) morning that my wallet is missing. As used my wallet during interval and directly came to our house by car after a movie so there is no chance of loosing it somewhere else.
When i didnt found the wallet at home in the morning, i have complaint it to local staff at cinemastar which they refused.

I think little more effort can be here as i am not worried about the cash which could be 700/- but mainly identities are important.

Kindly intervene.

Regards
Ruchir kant
[protected]
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Jun 13, 2019
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
May 05, 2019
Cinepolis India Customer Care's response
Dear Ruchir,

Sorry for the inconvenience. Kindly share your Email ID at [protected]@cinepolis.com with your ticket number (73565) in the subject line so that our team can assist you.

Regards,
Team Cinépolis
Verified Support
May 13, 2019
Cinepolis India Customer Care's response
Dear Ruchir,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis
 
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