I booked for 3 tickets for bahubali on 17may2017 in cinepolis malkajgiri the money was deducted form my credit card the amount was 535.89. I did got any confirmation from cinepolis malkajgiri my details from which i booked the tickets from [protected]@gmail.com and the mobile n. O was [protected] from hdfc bank pls check the details and credit my amount to my account n. O is [protected] pls check the details and respond to this complaint
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Jul 26, 2017
Complaint marked as Resolved
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
May 17, 2017
Cinepolis India Customer Care's response Hi Mamatha Vallakeerthi,
We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon.
Regards,
Team Cinepolis.
Verified Support
Jun 11, 2017
Cinepolis India Customer Care's response Hi Mamatha Vallakeerthi,
Our team is working on your concern. Further, we would request you to share your registered email ID at [protected]@cinepolis.com by which you have booked your online tickets for the same.
Regards,
Team Cinepolis.
Verified Support
Jun 22, 2017
Cinepolis India Customer Care's response Hi Mamatha Vallakeerthi,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
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