Address: Magarpatta city, Pune, Maharashtra, 411028
Left jacket in the movie theater. Last show with last ones to leave the movie hall. When we went back to look for the jacket, its not there anymore. Jacket stolen by them. No proper help to address my complaint. Security men and women laughing off on my face. Extremely disappointing experience. Please take care of your belongings as they are not capable of any help
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Oct 7, 2019
Complaint marked as Resolved
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2019
Cinepolis India Customer Care's response Dear Sharina,
Sorry for the inconvenience. Kindly share your contact number and Email ID along with the Cinema location at [protected]@cinepolis.com with your ticket number ( 83706 ) in the subject line so that our team can assist you.
Regards,
Team Cinépolis
Verified Support
Sep 05, 2019
Cinepolis India Customer Care's response Dear Sharina,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
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