Citibank — cash back offer (10%cashback) on citibank debit card. [#8332720]

Dear mr. Vichare,

Greetings from reliance digital!

As per our conference call with manager ms. Pritika ojha, request you to check with your bank about cash bank amount. Our end it's already closed.

In case any query kindly share bank complain details so that we can check with our commercial team.

Thanking and assuring you for best services always.

Thanks & regards,
Vaibhav dhuri
Customer support team-reliance digital

— original message —
From: [protected]@hikal.com
Date: 10/26/2017 09:18 am
To: [protected]@ril.com
Subject: re: fw: cash back offer (10%cash back) on citi bank debit card. [#8332720]

Dear sir/madam,
Any updates on below.

Regards,

Dilip vichare

From: dilip vichare/taloja/hikal
To: [protected]@ril.com
Date: 10/23/2017 02:27 pm
Subject: re: fw: cash back offer (10%cash back) on citi bank debit card. [#8332720]



Dear sir/mam,
Please find trailing mail.
Any update on it.
Please find attached scan copy of citi bank statement (Jan.2017 to july 2017) for your persual.

Regards,

Dilip vichare

From: reliance digital
To: [protected]@hikal.com
Date: 08/10/2017 04:32 pm
Subject: re: fw: cash back offer (10%cash back) on citi bank debit card. [#8332720]



Dear dilip,
Greetings from reliance digital!!
First and foremost a sincere apology for inconvenience caused to you.
We have taken up your complaint for getting the same checked and corrected.
Thanking you and assuring you for best services always.
Thanks & regards,
Runali jadhav
Customer support team-reliance digital

— original message —
From: [protected]@hikal.com
Date: 08/09/2017 09:41 am
To: [protected]@ril.com
Cc: pritika. [protected]@ril.com
Subject: re: fw: cash back offer (10%cash back) on citi bank debit card. [#8332720]

Dear sir/madam,
Any updates on below.

Regards,

Dilip vichare

From: reliance digital
To: [protected]@hikal.com
Date: 08/02/2017 06:50 pm
Subject: re: fw: cash back offer (10%cash back) on citi bank debit card. [#8332720]



Dear dilip,
Greetings from reliance digital!!
Thank you for writing to us and sincere apologies for the delay.
We request you to kindly allow us some time to take timely action on the below case.
Our team will get in touch with you to help expedite the process.
Thanks & regards,
Runali jadhav
Customer support team-reliance digital

— original message —
From: [protected]@hikal.com
Date: 08/02/2017 11:37 am
To: [protected]@ril.com
Cc: pritika. [protected]@ril.com
Subject: re: fw: cash back offer (10%cash back) on citi bank debit card. [#8332720]

Dear sir,
Please find trailing mail for your reference.
How many day's required to resolve this case?
Kindly do the needful & update on same.

Regards,

Dilip vichare

From: reliance digital
To: [protected]@hikal.com
Date: 07/28/2017 06:14 pm
Subject: re: fw: cash back offer (10%cash back) on citi bank debit card. [#8332720]



Dear mr. Vichare,
Greetings from reliance digital!
Thank you for your email!
We sincerely regret for the inconvenience being caused to you.
We are working on your cashback complaint to get it resolved at the earliest.
Thanking and assuring you for best services always.
Thanks & regards,
Alkesh rawool
Customer support team-reliance digital

— original message —
From: [protected]@hikal.com
Date: 07/28/2017 11:54 am
To: [protected]@ril.com
Subject: re: fw: cash back offer (10%cash back) on citi bank debit card. [#8332720]

Dear sir,
Please find trailing mail for your reference.
Kindly update for the same.

Regards,

Dilip vichare
Excise department
Hikal ltd,
T-21, taloja midc
Telephone (Board) #[protected] extn-3179
E-mail : [protected]@hikal.com
Web : http://www.hikal.com

From: reliance digital
To: [protected]@hikal.com
Date: 07/25/2017 05:38 pm
Subject: re: fw: cash back offer (10%cash back) on citi bank debit card. [#8332720]



Dear mr. Vichare,
Greetings for the day!
Thank you for your email.
We sincerely regret the inconvenience being caused to you.
We are working on this case to get the issue resolved at the earliest regarding the cash back.
Thanking and assuring you for best services always.
Thanks & regards,
Abudu sayyed
Customer support team-reliance digital

— original message —
From: [protected]@hikal.com
Date: 07/25/2017 11:11 am
To: pritika. [protected]@ril.com
Cc: [protected]@ril.com
Subject: fw: cash back offer (10%cash back) on citi bank debit card. [#8332720]

Dear madam,
Please find attached scan copy of my citibank statement from jan-2017 to july-2017 as required by you.

Regards,

Dilip vichare

From: dilip vichare/taloja/hikal
To: [protected]@ril.com
Date: 07/21/2017 04:38 pm
Subject: re: cash back offer (10%cash back) on citi bank debit card. [#8332720]



Thanks for prompt action.

Regards,

Dilip vichare

From: reliance digital
To: [protected]@hikal.com
Date: 07/21/2017 04:33 pm
Subject: re: cash back offer (10%cash back) on citi bank debit card. [#8332720]



Dear dilip,
Greetings from reliance digital.
We have registered your request for getting the cash back offer which you have not received against the purchase of the hp lap top.
We will be working on this case to get the issue resolved at the earliest.
Thanking and assuring you for best services always.
Reference no:[protected]
Thanks & regards,
Carlton allen
Customer support team
Reliance digital

— original message —
From: [protected]@hikal.com
Date: 07/21/2017 12:22 pm
To: [protected]@ril.com
Subject: cash back offer (10%cash back) on citi bank debit card.

Dear sir/madam,
I have purchase hp laptop, product sr. No.[protected] on dt-30/10/2016 from your shop located at reliance retail limited, orion business park.
On that day there is cash back offer (10%cash back) on citi bank debit card.
I have paid rs.16000/- through my citi bank debit card but till date i have not received any amount.
Kindly look in to matter and reply asap.
Please find attached scan copy of bill.

Regards,

Dilip vichare
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