Citibank — Regarding closure letter

My self Jitendra J Patel hold citi bank credit card. Card No : [protected]. i request for closing of my citi bank card and made full and final payment of Rs 26, 715.75. Cheque debited through my account on 17/01/2018 but still my credit history shows not made payment since 2018 to till date and because of that my cibill report get affected so kindly update my payment in your system so my credit score get improve. My email id : [protected]@gmail.com & mobile no : [protected].
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