Clicklytics — Fake confirmation of hotel booking ; Betrayed hotel booking

Address:	Bangalore, Karnataka, 827009
Website:	www.clicklytics.in

On 15 Dec, 2015, I booked rooms at Royal Oaks Hotel in Shimla for date 30 Dec, 2015 through Clicklytics. I also got the confirmation receipt of room booking. But, when we went on there on 30 Dec, Hotel people said they did not received any mail and payment for this booking. On complain Clicklytics customer service said there was some issue in server thats why mail did not go to the Hotel. At the end hotel folks denied to give the hotel room due to this miscommunication from clicklytics. We suffered a lot to get the room elsewhere at the new year eve. This is a harassment to a customer. We paid the money but, did not get the service due to the mistake Clicklytics does.