Clicklytics — Hotel reservation

Address: 560102

Website: www.clicklytics.in

Hello! I actually had a reservation for Raj Classic Inn, Chennai from dec 12 to dec 14th (Reference Number :[protected]. But as Chennai got flooded, the hotel was not providing their service and I had to cancel the reservation through Clicklytics. So I called their customer care representative and she agreed to give me a refund. I received an email on Dec 4th 2015 that they are gonna charge me a processing fee ( INR 405) and I will receive a refund (INR 3645) for my reservation ( It was overall INR 4050). As I am writing this post its Feb 14th, 2016. Within this 70 days period, I have contacted many times (believe me, a lot of times). Every time their reply was "You will receive your refund within 2 days". They have blocked my number, blocked my brother's number and not willing to refund the money.This is really disturbing and disappointing from Clicklytics.