[Resolved]  Club Mahindra Holidays — Misguided product information and upgrade

Address: Mumbai

On 31 Oct 2023 I with membership no 1733001 with CM for 14 yrs and holding 1BR purple was misguided by CM employees at Tungi lonavala into an upgrade escalating my membership by Rs 1 lakh per year for remaining 11 yrs .
Within 6 hrs I wrote mails, called that this is not in my financial capacity but no heed paid .
Since then I have not availed any benefits, also my 12.4 days inventory is stuck and a down payment of Rs 87, 000 approx .
This is a sheer case of cheating n fraud by the employees towards a widow woman’s hard earned money and jeopardizing a gift from her late husband.

I therefore sincerely request to retain my membership at 1 BR PURPLE & the down payment of Rs 87, 000 can be used as adv ASF’s

Seeking a prompt response to my matter .

It has caused lot of mental trauma and inconvenience to me .
Thx
Rgs
Mrs Suchita Pandey
W/ o Late Sandeep Pandey
CM membership no 1733001
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Jul 18, 2024
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2024
Club Mahindra Holidays Customer Care's response
Hi Suchita, we regret to read about your unpleasant experience and are here to help. Your concern has been shared with our team, please be assured that they will get back to you soon.
 
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