[Resolved]  Air India Express — Hiking the Ticket charges two months after booking

Address: Thane, Maharashtra

I had booked my tickets for Diwali holidays from Mumbai to Cochin, Travel date 22nd October, in Air India Express fight No IX204/22OCT
I booked my tickets on 11th July. At the booking time the ticket charges for all airlines was almost same, a few thousands difference was only there. Since Air India Express was offering the lowest among them. I booked that ticket charges was Rs 7000 for 3 adults and 1 Infant. After two months time, on 15th September i received a mail that ticket charges collected and displayed at the time of booking was wrong, i have to pay Rs.2200 Extra per passenger. So total charges for 4 passengers will be Rs 13800. Which is the same as all airlines are charging as on today.
Knowing that, closer to Diwali holidays all airline will hike the charges. I had booked the tickets 3 months prior to get the lowest fair.
This is not a mistake, if it was a mistake it should have been corrected within few days .This is purposefully hiking the charges, either they have to adjust the tickets to some other passengers and make more money or they know at this late time we will not get any other booking so we will pay whatever the charges they ask.
Please help me on this I had already booked my return tickets and arranged the all accommodation facilities also. This is an injustice to a ordinary man like me.They are saying either you can cancell the tickets or can pay the amount.
If tomorrow after bording the flight if they say i have to pay still more money. what will we do??. so Please take this as an serious issue and kidly do the needful

Regards

Varghese V V
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Aug 13, 2020
Complaint marked as Resolved 
 
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