[Resolved] Air India Express — No Refund After Cancellation

[Resolved] Air India Express — No Refund After Cancellation

A Arun_139 Jun 13, 2012

Sir, I have booked an air ticket from Singapore to Chennai (travelling date 14/05/2012) for my wife. Later I wanted to cancel the ticket and I tried online cancellation but it doesn't work. So I sent an email request to customer support in Singapore to cancel it manually. They replied back to me on 18th of April and informed me that the ticket was cancelled and I will get the refund in 2 weeks. But until now I did not get any calls or any follow ups from them . When ever I notify them about this issue they will forward the email to somebody and CC to me. The booking details is as follows Confirmation number: FPREUH FROM/TO FLIGHT STOPS DEPARTURE ARRIVAL SIN ( Singapore, SIN) / MAA ( Chennai, MAA) IX - 681 1 Mon-14/05/12 11:15 Mon-14/05/12 14:30. When I searched online, I realized that I am not the only one person with this issue. Please take an action Regards Arun Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Anubrata Dutta

from Mumbai, Maharashtra

May 4, 2011

Air India — No Refund after cancellation of trip

I had cancelled my trip to Delhi from Kolkata on Air India , I was promised a refund within 7 working days through an email confirmation, Its been almost 20 days I have not recieved my refund nor do they respond to any emails now or the Call centre says that it is not their department . This looks to be a big harrassment.

Anubrata Dutta
email : dutta.[protected]@gmail.com

nitesh0014

May 4, 2011

I had booked a tkt for Guwahati to Kolkata for 23rd April 2011 by AI730, e Tkt no.[protected].I got this tkt cancelled at Guwahati airprt at Airindia counter on 20 th April 2011. I had also forwarded the mail to the airindia.nic.in & [protected]@airindia.com.I have still not received the refund.Also all my mails are not being accepted & call centers are also not attending even the staff at Ranchi airport are clueless .It seems a big harrassment.Kindly refund the fare at the earliest.