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I had recharged rs. 28 twice on 6th June, 2009 on my airtel mobile.
So there was an offer saying that if reach rs. 28 we will get rs. 38 STD talk time. I should get 76 minutes since I have got it done 1 rupee STD.
I hardly talked for less than 20 mins. When I was trying to call, it's saying that my account balance is too low to make calls. Pls. do the needful.
My Mobile Number: [protected].

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Dear Service Provider

On 1.06.2009 i buy your DTH service.On same day you employee come to my
home to set the DTH service.On setting time i ask him that picture is
not clear but they ask me that this problem is short-out after 12 hours
but till date the problem is remain same.Now a other problem start that
the face of every people seen in chaneel not shows clearly.The quality
of picture is very poor from very first day.After ensure by your people
i do the signature on the custumer relationship form.But till date the
problem remain same.

You are requested to please take a necessary action in this matter...

Hope for your early responce...

CUSTUMER ID = [protected]

VIEW CARD NO =[protected]

STB ID = [protected]

Waiting for your reply...

Best Regards

Praveen Dabas

H.No.513, Sadh Wali Gali, V.P.O. Pooth Khurd Delhi 110039

PH. [protected], [protected]

Aug 14, 2020

Complaint marked as Resolved

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hiii

I'm Pramod Jadhav customer of airtel maharastra (prepaid mobile sim card [protected]).
I've a mobile sim card for more than 2 years. It was working fine till april 2008. After that problems started..
..first of all my plan got changed. I complaint about that lots of time but didnt get ractified. Then i got understood...that is not gonna correct...so i left that and moved on...

...now the major problem is that...while im in delhi...my number is not working.
the situation is like this...i came down to delhi..in last july2008. I still have around 80Rs balance and still have validity till around 15 of sept.
...so after coming down to delhi i took new local sim card of delhi airtel...so i just shut down my maharastra card.
After some 6-7 months i got a sudden need so i tried to start my old card that is still getting signal showing me network but not getting registered with it.
I tried lots of times after that ...even i also spoke to customer care of delhi circle but he refused to as they are helpless in this case...
Please help me in the same..
...and come out with real solution...and plz dont givme any non sense reason or solution...
...hope u people are good at other hand and help me out.

Thnx...

Aug 14, 2020

Complaint marked as Resolved

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DEPENDER SINGH

SUBJECT: BAD AIRTEL CUSTOMER CARE SERVICE .

It's about to be a month now, i have being calling your customer care service to stop my cricket pack which was by mistake activated by me . But your customer care service always fails in solving my problem . They said that they have forword my request and my request reference number is [protected] but still there is no result. Now as a result every day my three rupees get debited.
I would like you to consider my request of deactivating my cricket pack .
Thank you

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A mobile no. waiting for activation.

Dear Sir,

I have taken a Airtel connection on 07.06.2009. Details of which are:-

Mobile No. : [protected]

SIM No. :[protected]H3

Name: Kamlesh Kumar Sahu

After more than 2 weeks, my Airtel SIM is not activated by your customer care. I have contacted with the person accountable for Jagdalpur (Chhattisgarh) region, M/s Sajawat as well as Airtel Raipur (Chhattisgarh) Zonal Head, Mr.Mehfuz Ali. I was being disappointed by the way they talked to me and their concern over taking necessary steps to solve the matter.

I want to know that what is my fault and why your local people not cooperating me?

The Biggest problem is that they are saying AV-(address verification negative) problem.
Sir I want to take my address proof into your notice that, my residential address proof is being issued by Central Govt Organization under Ministry of Defence.
After having discussion with your Person in Jagdalpur I also have given another set of address verification as well as identity proof.

As You Might be knowing as I am a Defence Person (Class-I Gaztted), Cellphone activation is of how much importance to me to handle various issues.
I was forced to take this action because of Lack of Cooperation by you people.

Kindly enquire in this matter and take appropriate action and fix a responsibility and accountability to that person who involved in this whole episode and inform me accordingly

awaiting your quick and positive response.

Kamlesh kumar Sahu
Scientist
Ministry Of Defence
Govt.Of India

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Sangeetaq B Dasar

from Chennai, Tamil Nadu

A mobile no. waiting for activation.

Dear Sir,

I have taken a Airtel connection on 26.08.2009. Details of which are:-

Mobile No. : [protected]
SIM No. :[protected]

Name: Sangeeta B Dasar
I was being disappointed by the way they talked to me and their concern over taking necessary steps to solve the matter.

Uzair Bashir

from Delhi, Delhi

Dear sir,
It is submitted to your Kind notice that I am working with Bajaj Allianz General Insurance Company Ltd I have been provided with a postpaid Sim from your company as usual on company norms some 20 days before but the promptness of your service is such that the said Sim is not activated as on date. This is the worst service of yours i[censored] don't mind.You see the competition within the cellular world is such that the mere activation can be done within 24 hours but talking about yours tortoise & pathetic service I am heartfully cursing the moment I recommend myself yours brand.so kindly the activate the below numbered Sim[protected] as early as possible and please ensure my activation within 24 hrs to abstain me of further discomfort.
Thanks

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My name i[censored]med Patil. I purchased Airtel Digital TV from Indore's reknown firm "LOTUS". It was purchased by me on monday 22 June 2009. It was still not installed at my place successfully. On 22nd June 2009 the Engineer installed the system but it did not worked. After that He went with the STB and promised me to come in tomorrow i.e. 23rd June 2009. On 23rd June 2009 I talk to his boss Mr. Vinay Sahu who horribly told me that "Why should I get worried".

On today 24th June 2009 evening when I am posting this complaint my Airtel Digital TV still not installed at my home.

I want to take this in to notice of Shri Sunil Mittal to look in this matter. I was not alone in Indore to face this problem more many also. If this type of problems and careless system followed in airtel, we stop this company through bad mouth publicity.

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Mayank saxena

from Delhi, Delhi

i m also agree on your problem sir, but my problem is different. my case is my first free 6 months are over and the dealer tells previously that the setup AIRTEL STB have 1yr warranty now a problem arises from last 4 days that my Digital tv is not able to receive signals but the daily charge o[censored]se is continuously deducted from my account and this problem covers my area circle. Today i had complained for that but i don't get any satisfactory result and the are also applying Rs 300 for visit charge so i m totally confused what to do and how get out of this problem.

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Dear Sir,

I am not getting proper mobile signals in mumbai

I am using AIRTEL prepaid card.I made complaints about the same to theire Nodal officer, customer care

Details of complaint is given below

----- Original Message -----
From: Satish Kemkar
To: nodalofficer.[protected]@airtel.in
Sent: Tuesday, December 09, 2008 10:57 AM
Subject: Fw: Mobile No. [protected]

Dear Mr. Abha Gupta,

Unfortunatly your company does not able to give me proper service as I mentioned in my previous mail.

I am facing serious problem of network registry.Pls refer my mail below for more detail

If your team is not capable to solve this problem, give me that intimation sothat I will take further action.

I send you mail on 1st dec. 2008 but issue is not yet solved.

I hope you will look in to it and give me feed back.

Satish kemkar

----- Original Message -----
From: Satish Kemkar
To: nodalofficer.[protected]@airtel.in
Sent: Monday, December 01, 2008 3:00 PM
Subject: Mobile No. [protected]

Dear Mr.Abha Gupta,

I am MR.Satish Kemkar. My mobile No. is [protected].(Maharashtra and Goa).

I purchased this No. from Vasai a Month ago.

I am facing a problem that I dont get incoming call and outgoing calls evenafter my mobile shows full strength of signal

I launched complaint one weak ago to customer care services. complaint no. is 40955779.

And I tried to talk to your customer care people who told me that problem will be solved in 4 days time.But even today it is not resolved.

I am explaning you in detail about problem

1. When I enter in Mumbai I select Airtel network manually.but it does not work(i.e I dont get incoming call and cant make outgoing calls)

2.Then I switch Off my mobile and restart it . I get the Service.

But if I go from one place to another place in mumbai ( Say from churchgate to Dadar). again I face same problem.ie. I can't make calls and I dont get calls.

And If I dont rome that is if I stay at chuchgate only for a complite day, I can make calls.

I am facing this problem only in mumbai region and not any where else in India.

Unfortunatly your service team is not able of handle this problem.

I kindly request you to look into this matter and resolve it as early as possible.

Satish Kemkar

Aug 14, 2020

Complaint marked as Resolved

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Sir,
i Purchesing airtel prepaid card on Mobile Store Sion Circle, Sion (E), Mumbai-22, i submitted all documents in Mobile Store, he said i not submitted documents, so i already submitted doc. in Airtel Gallery he Airtel Presentative said you submitte documents when you purchesing Prepaid card. Sir Request to you take action & Help me.
Purchesing Mobile Card No [protected]

Thanking you.

Regards,

Nandkishor Patil
[protected]

Aug 14, 2020

Complaint marked as Resolved

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Hi readers,
This is Saravana Kumar.I am from chennai.I was using an airtel POst Paid connection.
The number is [protected].
but due to high internet usage my bill was generated around 5000 or so.
Then i changed my mind to move to pre paid connection.
I got the call from collection depart from chennai and i explained the reasons and got one month time to pay my bill.
I also gave my new prepaid no to them.
Every thing was fine until this.
But after a couple of weeks a girl form airtel collection department chennai, tooko my call list and started using bad words to my friends and me.
She never gave me any room to explain th suitation.
She continously started speaking badly.
Boy i havent heard such bad words ever in my life.
I was dreamed a girl could speak like this.
She also threated me that she would take all my call list and would behave in the same mannaer to all of my callers.
And she inisted the payment withintoday.
I got th call around 3 pm and she said she needs the payment withthis evening else she is going to behave in the same way to my friends.
I was cornered.
Just tell me what a gut could do in this suitation.
With my frnds help i paid around 4000 odd.
After paying it when i called to her number, it said the no deos not exists.
I got the call on Mar22 2009.

Sine then i have tried atlest 1000 times to get the apology to my frnds who have not done any mistake.
I mean it i really tried 1000 times or more.
They would have picked the call around 100.
few times they wont attend the call after a min when i call it will go in waiting.Which certains that they are ignoring me.
but once i had a conference call with lady with one of her collagues but she said she havent used any bad words.
and thank god i had recorded all the calls.
i have even spoken with their supervisors.
Mailed the recodring.
Stil they havent gave any feedback to me.
I am mentaly torured.
There may be issues with the network with not getting towers are few other problems, but just look at my concern and lady speaking suck bad words to her valuble customers.

So i have decided to move to court for the compensation of 10 lakh rupees and to human rights commission.
I am not going to leave them without getting the compensation.

Keep your fingers crossed because i may also write what happend to me in the court verdict.
here are the links where you can download and see how well they have behaved

:http://rapidshare.com/files/[protected]/airtel_agent__absuing_customer.wmv
http://rapidshare.com/files/[protected]/Airtel_Feedback2.wmv
http://rapidshare.com/files/[protected]/Airtel_feedback1.wmv

here are the no's to which i contacted
1)[protected]-this is the no from which i got the call and got absued.

2)[protected]-amisha

3)[protected]-mohammad saju-they guy said hey was a manager but i dont feel so

4)[protected]-budhapriyan

5)[protected]-ambika.
i have also spoken with few others.

Mailed to 121 services i have been trying for 3 months but all of them failed to address my concern

My question:will an employee behave in a such rude manner without their team leads or mangers assistance?

Aug 14, 2020

Complaint marked as Resolved

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Please stop Fusion WAP Services on the AIRTEL MOBILE. MY number is [protected]. Please ask opertor to attend this call. They say that they don't know how to stop it. Its 15/- per time and its happening whenever i recharge, or per 15 days. Please look for a better way to handle prepaid customers or you will loose businees.I have been loyal to AITEL for almost, 6-7 years. NOw, i am thinking to change because of this rediculous service desk.

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Complainant4192850

from Pune, Maharashtra

AirTel — stop wap service

dear sir,
This is complaint to you, without my permision your company start wap service, on my mobile no[protected].i have alredy complin in customer care, and he told me he stop the service, but again my balance is deducted by this service, every day Rs.10. will be deducted . so i requested to you please stop this servie i have no need for it. so please kindly pay attaintion..

Mohammed Bharmal

from Veraval, Gujarat

My Mobile No. is +[protected], I have Subscribed in wap.mobifun.in mistakely, so at that i immediately called to your executive name Mr Nilesh and talked that I will Unsubscribed and stop these sevices and next month your money should not cut. But these morning Dated[protected] timed 09:51:37 A.M. i will received another message from these services and also cut the 20 Rs. from my account balance from my mobile so at that time i again call to executive First time i will explane all these but He cut the Phone and than again i will try at talk with name Mr. Maulik He said that you will not get money back. But it is not Right things Why cut money again. So Please Refund Money to my Account. De-Activate (STOP) these services so again my Rupees is not cut. So please refund 20 Rs. to my Account Balance.
Mohammed Bharmal
Mobile No. +[protected]

nisha

from Mumbai, Maharashtra

pls stop my subscription text based service subsription service on airtel wap.unnecesaary mymoney got deducted of thik link:-//tashan.co.i./3pt/indexwall.wml?tid=web-videshitashan free. they dedudted my 25 rupess pls refund me.i dont wallall these nonsene.u r cheatters

nisha

from Mumbai, Maharashtra

My numner is [protected].pls stop my subscription text based service subsription service on airtel wap.unnecesaary mymoney got deducted of thik link:-//tashan.co.i./3pt/indexwall.wml?tid=web-videshitashan free. they dedudted my 25 rupess pls refund me.i dont wallall these nonsene.u r cheatters

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i had asked the airtel customer care (by e-mail) to send me a sales person for buying a new static ip broadband connection...see the reply they have sent me through e-mail:

Care.[protected]@airtel.in to me
show details Jun 7 (1 day ago)

Reply

Dear Mr. Edison,

Thank you for writing to Airtel Telemedia Services.

In order to proceed with the shifting request, we would require your
complete address to check the feasiblity and our sales officer will get in
touch with you within 48 hours.

Old No.< > New No. < > Block / Flat No. < >
Street,
Area
City - Pincode

For further assistance, please
· Call us at[protected]
· E-Mail us at - care.[protected]@airtel.in
· Fax us at[protected]

Assuring you of our best of services at all times.

Yours sincerely,

Mahalakshmi.S
Customer Care

Presenting Airtel Self Care - Manage your Airtel account online, at your
convenience!

Log on to www.airtel.in and register yourself on Self Care for FREE! With
Self Care you can...
View 3 months Itemised Invoice
Make Online payments using Credit / Debit Cards
Check your approximate usage / unbilled amount
View last 6 months payment details
View itemised call statement
Register Requests or Complaints
Use the Bill Guide tool to understand your bill

Post successful registration, with the user name and password that is sent
to you, you can manage your account online at any time.

Aug 14, 2020

Complaint marked as Resolved

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Dr deepak Kaltari

from Bengaluru, Karnataka

Airtel online service — Problem with online service,no proper action or response from customer care

I am regular uses of Airtel online and now none of the gprs service is working.
I have activated mobile office on my no and mms as well.. Suddenly none of the services are working on my number though the fee for it is getting reduced from the balance. Even on repeated call to customer care no action has been taken.,

I hope i ll get a solution atleast after lodging complaint here..

Please check this..

I am currently residing in mumbai and my mobile no is [protected]
And i have a nokia handset n73.,

Please let me know i[censored] want more details

Anoop

from Bengaluru, Karnataka

Airtel — Tariff plan change, call to customer care blocked

My no is [protected](Bangalore)According to my tariff plan local call rate was 50/- ps.june first week(2008) it changed to 1/- Rs.The same tariff plan is available for my mates.i called to customer care at least 10 times to get an explanation regarding this.but i didnt get any explanation. every time executives tell the application is down or they cut off the line.Now i can not call to customer care too. it seems they blocked my calls to customer care.How can i get the justice in this problem?

Inder Singh

from Mumbai, Maharashtra

Airtel Broadband — No Coonection Available

I am staying in Madiwala, Bangalore. On 07th Oct 2008, i went to the Madiwala office of Airtel for a new broadband connection at that time that person told me that it will take around 2 weeks as there are no free connection. i went again on 15th Oct and asked about the availiability of connection then that guy told me that by end of this month you will get the connection and next time do come with documnets of address proof.
As i was busy with my work for next 3 weeks and i went on 15th of Nov. with all document required, then that guy told me that tehy still dont have any connection and will take 2-3 months and you take some other connection like BSNL, tata etc.
can someone please provide me the mail ids of higher authorities of AIrtel broadband so taht i can raise this issue and tell them how these people are loosing their customer by directing then to other service provider.

raghav patodiya

from Bhopal, Madhya Pradesh

airtel internet services — did not get the right plan for which i have applied

hello,
I had applied for Rs 699/- supersaver internet plan with the speed of 256 Kbps and a phone having some free call service. i got the connection 8 days before but its of 499/- with 128 Kbps and no phone at all.I have complained for it to the servies man but it didnot work then he suggest me to complain. I am still waiting for the correct service.Not any phone has been connected till now.so, what should i do now.Please do help me.
hope for your response.
thanking you,
Raghav Patodiya

sudhir bansal

from Gurgaon, Haryana

AirTel — disconnect landline and broadband

hi,
I have an Airtel landline and broadband connection withe the phone number 4326844.Kindly disconnect both.
Thanks

P Lakshmi Kumari

from Vepagunta, Andhra Pradesh

Broadband 500+ home plan — Broadband deposit amount

I have taken broad band 500+ home plan on telephone[protected]. At the time of applying actually I have applied for monthly rental of Rs.50/- for instrument on the basis of payment of Rs.500/- as non-refundable amount.

But to my surprise, an amount of Rs.1000/- has taken as deposit amount vide monthly bill for the month of Jul 08 vide bill no.TO[protected]Yand the same has been paid vide receipt no.4554612 dated 19 Aug 08.

In view of the above, an amount of Rs.1000/- which has been taken as deposit amount may be adjusted to pmt connection and the amount of Rs.50/- being charged till now may be adjusted in the forthcoming bills and oblize for which we will be grateful to you..

Thanking you

Sundara Rao PS

gsadvocate

from Mohali, Punjab

airtel broadband services/DSL — for non registration

I have been trying to register myself on your site for the last one & half months and seeking for ID & passward, so that I may know my pulses and other expenses or internet consumptions etc and for that purpose I made calls on 121 customer care and explained the entire story that when I wanted to register myself on your then there was an error or shown a massage that your registration is incomplete but there was nothing like this. after receving/attending my calls your representatives replied me that you need not to register yourself becuase we will register you and you just give us some information then I gave all necessary information as they demanded but all in vain. I also tried too much myself to register myself but could not be completed.
I further requested you that during using internet broadband some errors come and intruppted my enjoyable moments and some times I was on my professional site i.e. High Court Site and wanted to see the cause list of High Court during that time I am also suffering from unnecessary errors.
It is further submitted that during that days a representative came at my home and made a call me that he is from your company and he had to resolve the problem before 1.30 p.m. and at that time I was in court room and he requested to attend a call from chandigarh office that the problem has been resolved and he assured that he will come and see the problem after that he never came to my home at reasonable times nor he called me for the said problems
Now I am requsting you to provide me ID and passward of my connection so that i can utilize your services for which you are knwon to.
So please look into the matter and take appropiate action to provide me valuable services and untruppted services.

thanks & regards

GURDEEP SINGH
ADVOCATE

RAVINDER SHISHODIA

from Delhi, Delhi

i agree with the airtel user problem since i am facing the overcharging problem and as it is my old no i can't change the no. too. In my previous bills i found that there was gprs was activated and they were charging me for more than 2-3 months i personally visited airtel office where i've been asked to call customer care, i called up more than 12 times even shoot an e-mail but no action has been taken. That way i've paid approx Rs 1000 for nothing.

Complainant6250105

hi

this is ravishekar from vijaynagar have a broadband connection of 256mbps and i have been calling to the customer care executive for more than 3 times for change of plan or migration plan from 256 to 512 mbps no one is assisting me for this and they give me lame excuse that they have technical problem in taking the request on 16-06-09 time is 6:25pm and please assist me

address is as below

Ravishekar
#893/m 10th cross chandra layout
vijaynagar-40

Complainant9478764

hi,

i am yeshu sharma from nehru nagar, ghaziabad. i have taken airtel broadband connection on 9th june because my family really trust airtel thats why we have your airtel DTH service and many airtel phone no.s at our home but now i am loosing my trust on airtel people. your airtel customer executive gave us the wrong information about our internet plan and he kept on misguiding us even after i have visited your ARC. i want him to be terminated because he caused us so much trouble without any reason. now we have changed our plan according to our need. his name is rajinder and his no. is [protected]. i have also lodged a complain against him and complain no. is 20978424. please take action against him and kindly tell me why he was telling us to have that scheme which is only applicable in delhi i.e value combo 749 pack which is not applicable here in gzb. why he was lying to us and he is still doing that. it is because of his fault we got the wrong plan one airtel 749 pack which has limited DSL usage when we want unlimited.

send me your reply on dr.[protected]@gmail.com.
i will be highly grateful.

sangeetha

from Chennai, Tamil Nadu

hi sir . my phone it is not working . pls take immediate action . it is very important

NAMRATA ENTERPRISES

from Ahmedabad, Gujarat

AIRTEL BROAD CONECTION — FORGET TO SELFCARE PASSWARD PEASE PROVIDE MY OID PASWARD

SIR,
I FORRGET MY OLD PASWERD OF THIS BROADBAND CONECTION
SO PEASE SEND MY OLD PASWARD.

Shramana Sengupta

from Mumbai, Maharashtra

Airtel Broadband — Customer service

we had appli8ed for a wiifii connection 1 week back n were promised by d comapny that d requested wifconnection will be connected in 3 days time.. but nuthin happened as promised... customer service is horrible doesnt reply to our calls and messages... if its not possible we would kindly like a refund as we had paid immediately lookin at d goodwill of d company while submitting d documents.

krish

from Chennai, Tamil Nadu

Dear sir
We are the air tell customer of last 3 years. we have two land line number are 42660381 AND 42660384 . We request to transfer the land line to our new office following address.
Zodiac power solution
2/25 TSD Nagar
2 nd main road
Arumbakkam
Chennai 600106
But yours customer care assistance inform there is no available line to existing box. So immediately reply my request our customer care complaint numbers is
1) 95975 dated 22/06/09 (no feed back from airtel care)
2) 21494228 dated 01/07/09 ( no response from airtel care)
3) 21540034 dated 02/07/09 (no response same as above)
Kindly do the need full thing immediately
Thanks and warm regards
Krishna moorthy

bhavanak

from Bengaluru, Karnataka

my airtel phone connection is not working
no.[protected].

mohd abbas kazim

from Jaipur, Rajasthan

AirTel — airtel broadband

sir,
i abbas kazim would like to make a complaint about one of your staff member " vineet singh" sales officer, his phone is [protected]..
As i asked him to change my airtel broadband package from 599 to399, now as nearly 2 months have passed he has not shown me any interest to my complain
I also payed the one months amount of 599.but i never used my land line phone and the free 100 rs free calls you can check that in yours computers.but i payed because of yours staffs carelessnes.
thanking u that u will do the neatfull and take some action..

yours trully,
abbas
[protected]

A Praveen Louis

from Bengaluru, Karnataka

Airtel Broadband Connection — Airtel - Insensitive to customer problems

Hello,

I have applied for a new airtel broadband connection on 28th Aug 09. I was promised that the connection will be given on the 30th of Aug. No signs. 31st Aug a person came and did some basic wiring. He said somebody would come in the evening with the modem and landline. That did not happen.
For the next 3 days I kept calling Airtel customer service.
My complaint number is 22654246. 2 of my calls were even escalated. Everybody gave me false promises. Please open up my call history and refer to what exactly was conversed.
On 1st of August I waited the whole day at home for your representatives. Nobody turned. Repeated calls to customer service also failed.
I was told that by Monday morning somebody would call me to fix an appointment. Nobody had called me yet.

I now don't need your connection. With that I need the below mentioned items.
1. Rs.1000 that I have paid as advance amount.
2. Call charges for all the calls I made to your customer service.
3. Written apology letter from a responsible person.

If all the above mentioned does not happen at the earliest. I will be force to step into consumer court.

Praveen
7th phase, JP Nagar
Bangalore.
Contact # [protected]

narendra

from Delhi, Delhi

hello
i am narendra

chiranth

from Mangalore, Karnataka

Airtel Broadband — complaint on broadband

sir,
We are the students of sjce hostel mysore, we are using airtel
broadband connection number [protected] owner name:Bharath.S.Kanth
sjce hostel room no.m-29.We were sharing from their connection.The
connection was disconnected for non payment of bill, we asked for new
connection but in airtel office they told its not possible to give new
connections in our location.So, we asked for reactivation of existing
connection they told its possible after paying due bill, we paid total
bill of Rs.2440 in cash.They have given the reconnection papers and
told that within 3 days the line will be active but when we went to
submit the form they said some technical problems and connection
cannot be provided.We havnt recieved the bill papers also.We were
misleaded by the company, so please do help us and provide connection
as we were using airtel broadband for past 2 years...waiting for
your reply

your's faithfully

CHIRANTH.B

behaviouraltechnologies

from Chennai, Tamil Nadu

we want to pay the bradband lease line payment, but we have not received the bill

Louis Jaya Kumar

Sir,
I have applied for new airtel broadband connection on 21st of august 2009 and the representative Mr.Kamal said that the activity will be done on high priority within 4 working days so i paid Rs 1500/- cash towards new connection. regarding this issue I maid complained registered the no is 22454800
the sef no is 890226 and the service request No. is 7106108.

I request you to look in to this matter and solve as earlier as possible or please return my money back at the earliest since I am an existing customer to bsnl, either I do continue with them.

Please do reply to my mail i.d.

Complained No. 22454800
SEF NO: 890226
Service request No. is 7106108

Thanking you,

Louis.

Louis Jaya Kumar

SORRY, I HAVE APPLIED NEW BROADBAND CONNECTION ON 21ST JULY-2009. PLEASE NOTE THE CHANGE.

Sir,

I have applied for new airtel broadband connection on 21st of JULY 2009 and the representative Mr.Kamal said that the activity will be done on high priority within 4 working days so i paid Rs 1500/- cash towards new connection. regarding this issue I maid complained registered the no is 22454800
the sef no is 890226 and the service request No. is 7106108.

I request you to look in to this matter and solve as earlier as possible or please return my money back at the earliest since I am an existing customer to bsnl, either I do continue with them.

Please do reply to my mail i.d.

Thanking you,
Complained No. 22454800
SEF NO: 890226
Service request No. is 7106108
Louis.

nazeer

i would like to configure mms settings in my mobile nokia 6630 kindly do the needful
nazeer
tamilnadu
india

varun yadav

from Delhi, Delhi

airtelbroadband internet services — terminate the internet services without any reason

sir,

very good afternoo i m frm the ghaziabad . i have a airtel broadband connection. the issue of the one no.the phone is[protected].this is registered on the krishna yadav. problem is regarding the this no is airtel broadband department terminate the no. without any reason.against the this no. i m not give the any due payment.this is the fourth time when the airtel internet department terminate the this no.when call the custmer care every time executive is say to me your no is terminate .ur no is reactivate with in the 7 to 15 day's.gurmeet my total work on the internet my team work is so sufer. request to u pls solve the my problem.

saranjeet singh
[protected]@rediffmail.com
[protected]@yahoo.com
[protected],[protected],[protected]

raman

from Chennai, Tamil Nadu

hai my name : ram i was strucked with my inter net unable to open it for an hrs . karthick shot out my problam airtel rockes ... i feel glad to b with airtel ser ... karthick done a great job keep going on :-)

R.GOPINATH

from Chennai, Tamil Nadu

R.GOPINATH — NOT WORKING

SIR/MADAM
PLEASE CHECK MY TELEPHONE NOT WORKING PROPERLY PAST ONE YEAR. MY TELEPHONE NO.[protected].

shraddha jain

from Puducherry, Puducherry

i am airtel broadband user i want to change my internet plan to 799 monthly rental unlimited internet. i want quick step to be taken .this is givin me lot of trouble. please do the needfull.

SUNIL CHATURVEDI

from Jabalpur, Madhya Pradesh

my airtel phone connection is not working

pankaj vyas

from Chennai, Tamil Nadu

i want disconnect my airtel landline & broadband connection, my landline number is[protected]

add= no.72/88, 8th street, kamraj colony,

kodambakkam, chennai 24
and send e-mail my complain & disconnect number

balaraman

from Ernakulam, Kerala

hi,
iam M Lokesh from alwarthiru nagar my broadband connection is safe custudy in 05/08/209. Now i want to release my broadband connection to safe custudy please do the needfull

balaraman

from Ernakulam, Kerala

hi,
iam M Lokesh from alwarthiru nagar my broadband connection is safe custudy in 05/08/209. Now i want to release my broadband connection to safe custudy please do the needfull ph no[protected]

my mobile number [protected]
address
No 17
Barathi colony,
Annexe
Kaikan kuppam
Alwarthiru nagar
Chennai-87

divya

from Thiruvananthapuram, Kerala

Hi

i want to change my internet plan to bbzz 3, 333.unlimited. please change to this plan as early as possible.

connection is on the name of officepoint phone No 4255183

and alter number is [protected]

Manoj

from Noida, Uttar Pradesh

I'm also a victim of their service. They people always made false promises.
Even I'm planning to go to consumer court against them.

somayajulu

from Chennai, Tamil Nadu

after making several complaints no one is responding
What type of customer care I did not understand
Now a days Govt. companies are responding well.
though this is a private concern no one talks, no one responds what type of organisation
god only knows

sunderraj

from Chennai, Tamil Nadu

I have got a airtel broadband connection on 1/09/2009, since then I am trying to get user id and password to know the usage of broadband.Proper guidance from the service personnel has not been received.Still i am in dark.is there any possibility to know the usage?. My land line No.43557583. please help me immediately.

vibin joes

from Delhi, Delhi

Dear sir/madam,

I need an immediate Broadband connection in my home, I want tariff plans available, Mail me the tariff plan at the earliest, Please find my contact address below.

Name: vibin jose,

contact number: [protected],

E-mail id: [protected]@gmail.com,

Communication address: O#15, N #28, Pammal nalla thambi,
2nd cross street, thandai periyar nagar,
Taramani-113,

Please do the needful asap,

Thanks,

Regards,
vibin jose,

N Subramanian

from Ernakulam, Kerala

Our Bill No.[protected], from this i need te cost break upfor call to mobile (within circle ) detal. This is very enormous, pl. send the detail to the said mail ID . Otherwise this is not genuin . Please arrange for disconnection .

Regards
n s

chandrakala

from Chennai, Tamil Nadu

i want disconnect my airtel landline & broadband connection, my landline number is[protected]

R.Gopinath

from Tiruchirappalli, Tamil Nadu

R.Gopinath 24/16 Railway station raod, thriuvottiyur, chennai -19. MY landline number [protected] bill number[protected] account number 15206703 amount 130 I paid other aritel landline number our account number 1423364 payment Ref.no MSVD[protected] ple kindly transaction my landline account number 15206703 ple contact number [protected][protected]

R.Gopinath

from Tiruchirappalli, Tamil Nadu

R.Gopinath 24/19 Railway station road thriuvottiyur chennai 19
MY landline number [protected] Account number 15206703 Bill number[protected] Amount 130
I piad other airtel landline number oue account number 1423364 payment Ref.no MSVD[protected] ple kindly transaction my landline account number 15206703 ple contact number [protected] [protected] [protected]

akshay arora

from Gurgaon, Haryana

RESPECTED SIR,
I AKSHAY ARORA OF LAND LINE NO [protected](TILAK NAGAR) GOT BROADBAND CONNECTION FRM YOUR SIDE BEFORE 6 MONTHS BACK AND I PAID 800 RS FOR THE CONNECTION AND I RECIEVE A SLIP FOR THAT AND I ALSO PAID RS 600 FOR SAFE GUARD CUSTODY AFTER 3 MONTHS DUE TO RENOVATION IN MY HOME AND I DIDN"T GOT ANY WRITEN SLIP FOR THAT.But now i am loosing my trust on airtel people. your airtel customer executive gave us the wrong information about our internet plan and he kept on misguiding us even I VISIT TO UR ARC BUT NO SERIOUS ACTION..
I WAS JUST TOLD IT WILL BE DONE AND THE NAME OF EXECUTIVE IS VINOD ...

I FURTHER CALLED UP IN UR CALL CENTRE MR SANJEEV TOLD ME THAT UR CONNECTION IS IN SAFE GUAURD BUT ITS REALLY REDICULOUS THERE IS NO ACTION TAKEN AND UR EXECUTIVE CALLED ME AGIAN AND AGAIN FOR THE PAYMENT OF THE BILL
SO ITS A REQUEST TO U PLS SOLVE THIS PROBLEM OTHER WISE I WILL REGISTER A F.I.R

AND I WANT A ACTIONM WITH IN 2 DAYS OTHERWISE I WILL TAKE ACTION
AKSHAY ARORA
[protected]

AIRTEL IS TOTALLY REDICULOS

M.Singaravelu

from Pune, Maharashtra

Sir
Tel. no[protected] is in the name of SUN OPTICAL which was baught by KUVEYEAM OPTICAL by october 2008.The relavent papers wear submitted to change the name and address. The
address was changed not name.Kindly change the name also.

Truely

M.singaravelu

srinivasan

from Chennai, Tamil Nadu

hi,
My Airtel landline number is 42133027.Can you please e-mail the call details from march'09 to Sep'09 please to my e mail address?

sanjeev kumar

from Gurgaon, Haryana

my broadband is not working from last three days my no is [protected] my cell no is [protected] plz let me inform asap.

Rakesh Singh

from Noida, Uttar Pradesh

AirTel — Airtel Broadband

Hi Airtel,

I am really fed up with the sense of service you had given me. I really wonder that this is the same companny which we uswally praise for sence of service. I was having airtel Numner[protected] and broadband connection in my Gurgaon flat

Address
E-001, Rail vihar, sector 57, gurgaon.

I request a tranfer of my connection to noida

Address 185-Overseas tower, plot number C-58/21, sector 62 noida

ON 31 oct 2009. the request number for the same is[protected]. I was promised that this wil be done in 3 working days.
12 days has been passed nad i am running from piller to post for my connection. airtel office boy "sanjay" called me thrice in corporate office for submitting documents.I submitted my documents on 7th of november by personally visiting your corporate office in sector 58.

NO action is taken on any of my requests. whenever i call customer care they provide me with a request number, but nothing concreate has ever happend.

the number of request i logged are

[protected] on 31st of oct
[protected]
[protected]
[protected]th of nov.

No One is talking consise and no one is taking any action on my requests. This is absolute sence of irresponsibility. I am going to blog my stories on as many blogging site related to airtel starting from today. I dont think this sluggish behavior can be rectified by you guys. but by sharing my pains to other people seeking Airtel broadband connection will sure provide some releif.

Regards
Rakesh Singh
A/c No:[protected]
Mobile Number:- [protected]

Nandagopal

from Chennai, Tamil Nadu

Dear Sir,

I have applied for Airtel Broadband connection on 23/10/2009 (Registeration form no. 920196.After Registeration I payed the amount Rs.2400.After that I have didnt get any response from your concern. Still now I have didnt get the connection. Please do the need ful on this issue. You can reach me at [protected], [protected].

With regards,

Nandagopal.M

p.murugan

from Kizhake Chalakudi, Kerala

Since i am going to shift my house, i want disconnect my airtel landline, my landline number is[protected]
my address
P.MURUGAN
#227/A, BABA NAGAR, Ist STREET,
VILLIVAKKAM, CHENNAI-600049.
cell:[protected]

shanthimohan

from Madurai, Tamil Nadu

dear sir/ madam
i just want to cancel my fast scheme which you have updated in my laptop on 16november 2009
kindly do this favour to me
with regards
shanthi mohan

Raja Mohaideen Sulaiman

from Coimbatore, Tamil Nadu

Hi,

Iam using Airtel wireless broadband interent, last 2 months its not working properly, Iam not able to reach customer care also, please do the needful for me...

Amit kumar

from Jaipur, Rajasthan

Myself Amit Kumar i have been use airtel broadband connection since last 11 months. I have submit my bill Rs 800/- by cheque in 9th oct 09 of the month of sep.09.On 26.10.09 i have received a phone from customer care and give the message my cheqe is bounced than i have demanding for my cheqe refund to me and pay for cash. same day i went to bank for my account details, there was show 800/-Rs cleared from my accounts, this statement copy give to mr Amit customer care executive in your regional office. They told me your problems will be sort-out very soon. in this month i have received bill in which add that amount and Rs 200/- extra charges for reversal cheque but till date i m not receive my cheque so i m very depressed. i[censored] have not solve my problems than I’ll go for legal action

Amit Kumar
[protected]

SupamB

from Bengaluru, Karnataka

U r rite dude, they r digging their own holes to go into hell...not in heaven.
I guess they finished enjoying in heaven, now its others turn. It is happening with me right now. That means I'm not alone in this case.

N.hemachander

from Ongole, Andhra Pradesh

Hi tis is hemachander from chennai i have arised my complaint in your customer care regarding my broadbang cancelation but not any steps taken yet pls go through it and close the issue as early as possible

alka

from Noida, Uttar Pradesh

my number is[protected]
but my net is not working so please do something to solve that

c.ramachandran

from Irinjalakuda, Kerala

sir/madam, iam painstaking to write this mail to the customer care iam having a connection of air tell b.b. and land linefor the past one yr and i requested them to change the old one and get a new one which they refused and they asked me to to canceldn and they told me to pay for the new one which i refused. this sort of negligent and rough behavior just icant believe this sort of care from u.thanks ramachandran ph;[protected] complaint no.27177894

Ramachandran

from Kodungallur, Kerala

i want disconnect my airtel landline & broadband connection, my landline number is [protected].my a/cno:11197146

sirajuddin nazeer

from Chennai, Tamil Nadu

i want to disconnect my airtel broadband and land line my land line number is [protected]

V.MAGESH

from Chennai, Tamil Nadu

Dear Sir/Mam,

This is to inform you that I want you to disconnect my Broadband and Airtel Landline at my home today. My land Line number is[protected].

My Contact Number : [protected]

My address is:
V.MAGESH
A40, BHARATHI NAGAR
ANNANAGAR
CHENNAI - 600 040.

Kindly confirm me by phone or mail about the same.
Waiting for your reply.

Regards
Magesh.
kINDLY

S. Sundararaman

from Chennai, Tamil Nadu

Dear Sir,

Please close my broadband connection and landline connection, my number is 42867119

Lizy Matehw

from Gurgaon, Haryana

Airtel land-line with broadband — Request to Airtel to disconnect line - 3 months and still waiting....

I made my first request to disconnect my Airtel landline account (with broadband) on 7 November. After about 10 requests/complaints [complaint ref. nos.[protected]Nov-09),[protected]Nov),[protected]Dec),[protected]Dec), complaint made at Airtel Galleria Office-reference misplaced (19-Dec), spoke to Sr. Manager Airtel Customer Care-ref. misplaced (29-Dec), spoke to Sr. Manager Airtel, ref. no.[protected]Jan-2010), record for few other complaints misplaced], Airtel is yet to disconnect the line.

Airtel staff visited my home in November and convinced my maid Sushma to keep the broadband connection. My maid did not even understand the purpose of visit of Airtel staff and so did not mention anything to me. But later I was informed by Airtel CC that their records show that Sushma agreed to continue the account.

Each time I have to clarify to the Airtel CC that Sushma is my maid and I am the account holder. Airtel refuses to understand that they need to record and act on the many requests that I have made to cancel the account and not continue on their stupidity of talking and convincing my maid. The Airtel staff in Galleria office asked me to pay Rs. 192 as full and final settlement for usage of services from 1-7 Nov which I paid in cash. But Airtel continues to debit my account each month.

Airtel needs to credit my acccount for the sums they have debited for beyond 31 October 2009.

Lizy Mathew
(Airtel account no.[protected]

padmavathy jewellery

from Coimbatore, Tamil Nadu

please change the cables my net No: 4360271 by j.ramesh

DR.B.MAHESWARI

from Chennai, Tamil Nadu

Mr/Ms,
Dr.B.Maheswari

Now I want to disconnect(cancel ) my air tel no[protected] .At the same time the broad band connection with that air tel no should be given to my another air tel no[protected].Both the nos are in same billing address.So here onwards there will be only one air tel no with broad band connection for my billing.I want this air tel no to continue ;[protected].
Thank you.
Dr.B.MAheswari

Rajiv

from Chennai, Tamil Nadu

I don't know when, airtel pc secure was enabled. I have not used any key to enable pc secure basic pack. but i got both:
1) bill amount for antivirus usage
2) virus...!

I do not want any PC secure...

Himanshu Grover

from Gurgaon, Haryana

Airtel Broadband — BROADBAND

Dear Concern,

I regret to state that I have applied for Airtel Connection for broadband, the Person came and got the form filled up and took the money by way of cheque in the name of airtel....

Now he is saying that there is no network coverage for new connection in this area.

It has been 3 days and he promised for 2 working days are needed for a connection. I am afraid to state that they people (Sales Executives) are just trying to cheat as promising a connection and not giving the connection afterwards.

Now I know that money would not be refunded easily and I am feeling mental agony and harassment.

The Form (CAF) Number is 2111924 and it was to place the connection in Pocket H-33, Rohini, New Delhi.

Kindly look into the matter Sir/Ma'am as soon as possible.

Himanshu Grover
[protected]@gmail.com

RAJEEV PANDEY

from Mumbai, Maharashtra

Airtel Broadband — employee misbehaving

About 15 days ago ,for new airtel broadband connection i have submitted my original rent aggrement to employee of airtelbroad band Mr manoj in ballabgarh faridabad.but,after completion of all the formalities they are not returning my rent aggrement.After calling them they are also misbehaving .

K.G.Praveen

from Madurai, Tamil Nadu

Dear sir/ madam

i need Static IP address for my airtel landline & broadband connection. we plan to view our security camera through Internet. so we need static IP address our landline no & details

Landline No: 43551415
Account No: 15316657

Note kindly send details to given mail ID [protected]@gmail.com, [protected]@yahoo.co.in

Regards
Praveen

satyendra

from Agra, Uttar Pradesh

Airtel Broadband — cc

airtel broadband service is very costly.no one can talk seriously on his customer care no 121.they would add value added services itself but when we complain then they say they not do any thing in this matter .

tell me what i am do now?

madan kumar

from Coimbatore, Tamil Nadu

i need airtel broadband information

B. Rozario Antony

from Chennai, Tamil Nadu

I want to disconnect my airtel landline & broadband connection, my landline number is[protected]

rajasekar sundaramurthy

from Bengaluru, Karnataka

Dear sir,

I wish to obtain one consolidated statement for my airtel connection[protected] or a/c no 13914868 starting from April 2009 to March 2010. preferably in a single sheet . You can mail me the same also.

Regards,

S.rajasekar.

rachit yadav

from Bemetara, Chhattisgarh

Dear sir,
mere mobile me massage aaya tha jisme likha tha your mobile no. won million pound in the cocacola aword
is massage ke bare me kuch bataiye sir

mera name rachit yadav
mera contact no. [protected]

johnsonuthayakumar

from Chennai, Tamil Nadu

The broad band connection was given by the people last week. The connection was done from a nearby plller about 10 meters away the trench dug by your contrator was not filled properly hence we are having lots of quarel and hatred between our neighbours hence i request your contractor to come back and fill the place and avoid lots of problems we are facing, Kind the do the needfull at the earliest my Phone number is[protected]

Arumugamk

from Mumbai, Maharashtra

The Airtel services not good. I have applied new airtel broadband connection last friday[protected]. But still i did not receive any Modem and connection.
My fourm no is ch-1034927.

Regards
Arumugam

shrilakshmi

from Chandigarh, Chandigarh

Am so fed up of calling these airtel customer care ppl and following those wiremans .. I ve been chasing for the router for the past 2 - 4 weeks.. and they says there is no stock available. Amm wondering how come they are running short of routers also.. very funny..The ppl in the cust case needs fine tuning...

Really thinking of disconnecting ..

Please try to solve this ..

wahidahussain

from Chennai, Tamil Nadu

i want disconect my airtel landline and broadband connection, my landline number is[protected]

g.hariharan

from Ernakulam, Kerala

I have not received my gift yet.My a/c no is 16121819...ch1078741...phone no is[protected]...Kindly make arrangement for the gift...

alagapan

from Bengaluru, Karnataka

Airtel Broadband — No response after payment

We live in Hogasandra, near Bommanahalli, Bangalore.

After seeing various advertisements about Airtel broadband in our apartment, i called up, and two airtel agents turned up the very next day, collected Rs.500 and additional money for attesting address proof and promised the new connection in 4 working days. Now it has been a month and a half and still i'm waiting for the connection. Absolutely no response from any of the airtel persons, and i'm given some false promises and reasons every time i call any one of them (must have called some 10-15 times)

I had great hopes on the timeliness and trust worthiness of Airtel, all wiped out now. This is the first time i come across such falsehoods from Airtel. I't would have been ok if someone gives atleast gives a responsible answer to keep the customer informed of the real status of the application, not trying to hide, after taking the payment.. :(:(

I'm trying to find if there is a Customer care number for Airtel Broadband in Bangalore, let me know if any of you know...

Thanks!
Alagapan

abhinav007parker

from New Delhi, Delhi

AirTel — BB

i vil say one thing. These MNC's ( airtel, idea, vodafone ) vil just forget u once u face any issue and u try to contact them t get it sorted. Lemme tel u my case. we had recntly shifted house to a new place n were looking 4 a broadband connection. Found airtel, called the no. in advertisement, wid in hrs got a call frm there local sales representive who came to the house, said the connection vil b done in 48 hrs, paid him the istallation charges. Everything done wid in 3 hrs. . . . Now i had to wait for a week to get the connection , y ? coz when v called after 2 days v got to kno dat there r no availble ports in the area, he said he vil try to arrange a free port n vil lu into the matters. Nathing happnd. Then v called the customer care to complain, v did the complain n within hrs got a call again frm smother airtel sales guy, who said that he cn provide me a new connection if i cancel the previous one, he came to r house in just half an hr, took the installtion money for a new connection n said he is going to forward a request to cancel my previous order. Again v had to wait for 4 days, v had to call him atleast 5 times a day for updates, n he was constanly giving us talla, today there was this problem tomorrow u vil definitly hve the connection blah blah blah. then finally after 5 days the installation team came, installed or did watever the hell they wanted to do, n said that ib vil need to wait till monday coz dat day wz satday n the nxt day wz sunday. So i waited till monday , the connection got active but smone frm airtel came n said plz don not use ur connection ( BB and Landline, both ) as it was smone's else connection or a wrong connection . Again had to wait for 2 days for thi sproblem to get sorted out. Finally had the BB frm Wednesday 13 days frm the first order.
So the question is, if the first guy was saying - " ports are not available ", then hw did the second one fullfilled the order.
N u kno wat the best part was, that the final installation which was done, was for the vry first order ( in which they said v cn not provide u BB coz no Ports r available ) . On wednesday i got a call frm the guy wid whom i had placed the second order saaying the connection dat has been activated is the first one , not the second one as v were thinking, n the installation team had screwd up !!! And he had the guts to ask me to cancel my activated connection n again apply for the second connection as he vil not b getting his share in the ORDER COMPLETED ....

alrantisi

from Surat, Gujarat

Jan 17, 2011

HARIHARAN COMPUTERS — ANTIVIRUS POOR SERVICE

This is regarding very poor service on the part of Hariharan Computers, operating @ #15, Kamaraj Street, Thanthai Periyar Nagar, 100 Feet Road
Tharamani, Chennai -600113.

I called them based on Sulekha classifieds AD. The service man came and installed an anti-virus and asked me to register the product within 30 days. He gave me a product key. Since I had no internet connection that time, I got the key and waited a further 5 days till I got a new connection.

When I tried to register, the system said that the product key was invalid.

I contacted the head of the firm and the service person but got no positive response except empty promises.

I had to call them everyday and on the 3rd day, the service person abused me.

Please do the needful

Mukesh Raj Roy

from Bengaluru, Karnataka

Jan 17, 2011

Airtel is the worsrt company now because of there employees. Its became a very cheat company of india.
My address is Behind RR school, Doddabommasandra, Vidyaranyapura Post, Bangalore-97

Airtel Person - Mr. Ravindra Team Leader
Executive- Mr.Arun

They are playing like a cheater.Collected money from me but still am waiting for connection of Airtel broadband.

Kamatchi_deepa

from Chennai, Tamil Nadu

Jan 31, 2011

Our Bill No.[protected], Last month December month Bill Rs.600 paid reference No.481666. by online payment internet banking IOB
I have a unlimted connection Rs.499 Plan
This month bill January not received property
every month penalty mentined in the bill
contact [protected]

bala.c

from Mumbai, Maharashtra

Feb 12, 2011

HI,

I AM K.MUNICHANDRA, I APPLIED FOR AIRTEL BROADBAND CONNECTION IN CHENNAI AT[protected], I PAID 500/-RS MONEY TO YOUR PEOPLE HIS NUMBER:[protected], BUT DUE TO SOME NETWORK PROBLEMS (FROM YOUR SIDE ONLY) AIRTEL PEOPLE CANCELED MY APPLICATION (MY APPLICATION NUMBER :1075368).AT THAT ONWARDS I CALLED AND MAILED TO CUSTOMER CARE SO MANY TIMES, BUT YOUR CALL CENTER PEOPLE SAID WITH IN 15 DAYS MY MONEY RS.500/- REFUND AND SOME TIMES YOUR CUSTOMER CARE PEOPLE THEYY DISCONNECTED MY CALL ALSO, STILL I DIDN'T GET MY MONEY. HOW MANY DAYS I NEED TO WAIT FOR MY MONEY.

THESE IS NOT A GOOD WAY TO DEAL WITH THE CUSTOMERS.

IF YOU WILL NOT RESPOND MY MAIL, I WILL PUT A COMPLAINT ON CONSUMER COURT.
THIS IS LAST AND FINAL MAIL I AM PUTTING TO YOU, IF YOU ARE NOT RESPOND TO MY MAIL I WILL COMPLAINT ON YOU.

REGARDS MY ADDRESS
K.MUNICHANDRA NO#2, KADAPERI,
[protected] TIRUVALLURU STREET,
NEAR BY PONNNUSWAMY HOTEL
WEST TAMBARAM,
CHENNAI.

s.v.ramesh

from Hyderabad, Telangana

Feb 18, 2011

v.ramesh — number change &broadband connection

my name is v.ramesh,
new landline number[protected]
i want change my number[protected] still not change my number i request
u to change my number&broad band instalation solve this problem

uttukuli exchange number[protected]

softtoys

from Bhopal, Madhya Pradesh

Mar 12, 2011

AirTel — broadband

hiiiiii i am pravesh goyal with airtel landline no. [protected]...i took broadband 6 months plan on 24 august ,,,,but due to modem problem there has been no service provided to me in month of february...so i want atleast 1 month xtra to continue my connection ...
and further i need 499 unlimited plan which airtel execvtive told me otherwise i need my connection canceled as soon as possible.....
thankig you

pavan258

from Mumbai, Maharashtra

Mar 14, 2011

AirTel — Airtel broadband complaint

Dear Sir,

I have applied for Broadband Internet Connection in BTM II- Stage, Bangalore.

I have paid Rs.550 /- to the executive (500 + House Rental Agreement(50)).

He filled some forms and returned back the copy to me, and finally he said it would take 1-2 weeks, working for the installation.

[Applied Date :[protected]]

It is almost 3 months, but still i didnt get any broadband connection from Airtel.

I called the executive so many number of times, but that (Name: Naveen, Mobile:[protected]) is not giving any response nor even
attending my call.

What the hell is happening with airtel ?

I want to know whether that stupid is really an airtel executive ?

What is the purpose of that bloody acknowledgment form given to me ?

Is this the way to treat new customers ?

Please give an quick response.

Babitha1

Mar 30, 2011

Hi,

Airtel service is worst to the core. They don't even know how to speak to a customer.

Babitha1

Mar 30, 2011

The worst service provider

tara singh

from Ludhiana, Punjab

Apr 12, 2011

sir i Tara Singh my landline no. [protected]. jab maine broadband connection liya tha. he is give me a sceame 100 minutes free land line no. but he is not give me this sceame. and extra atteched 298/-Rs attached extra. games charges, i have not used this facility. please checqe my details.
thanks

jayasimha3000

from New Delhi, Delhi

Apr 27, 2011

Airtel Broadband — No bills are being delivered from past 6 months and no proper response to the mails asking for clarification

I've been using Airtel Broadband services from 2007. Now, from past six months they stopped sending bills (No E-Bill or Paper Bills). I've continued to pay the rent over the internet.

After this I initiated an email communication with the Airtel Customer Support. For which I had no response for more than a week, after followup and CCing Nodal Officer (nodal.[protected]@airtel.in) responded saying they have sent the bills to my email ID. Though no emails with E-Bills were delivered to my email ID so far. And no corrective measures has been taken care by Airtel to fix this issue that I'm aware of. Also, they have failed to answer to my request to attach the e-mail containing e-bills to my request instead of sending it separately.

I followed up this issue again, but kept receiving the same answer stating the following -
* They can not process the bills beyond past 4 months
* They have sen the e-bill to my email ID

Following questions were not answered even after several follow up so far -
* What corrective action has been taken to fix the issues?
* Why the E-Bills are not delivered to me as claimed by Airtel?

Can someone here in this forum give me some guidance as to what are the laws that would protect consumer right in the above mentioned case and how can I proceed to get my bills delivered to right address (e-mail or paper bill).

from Delhi, Delhi

May 22, 2011

Airtel Broadband — complaint about the bill rage before the connection

Dear sir,
I have complaint against the bill making by airtel is 11April to 10 may 2011 but I have taken the conection on 20th April 2011 why should the bill is rage on 11 April the bill no[protected] and the account no 16491357
please register the compalint of my account and sent the actual bill which date I have taken the conection has been taken.

Thanks
Jk cyber cafe
[protected]@gmail.com

jayasimha3000

from New Delhi, Delhi

May 22, 2011

Yes, the issue was resolved after mailing "[protected]@in.airtel.com". I would definitely recommend using this email ID for any complaints, instead of any other contact methods including nodal officers.

But, what I fail to understand is that why do I need to use this email ID, when none of the other contact methods work. It's quite sad that nothing works till the level of nodal officers. All of them keep repeating/parroting the same stuff - which is quite shameless and pathetic. Makes me wonder if those other methods were designed not to work and to keep the customer away as much as possible.

Saravanan Srithar

May 26, 2011

Airtel Broadband — Disconnected My Internet Connection Without Any Reason

Respected Sir / Madam,

I am Saravanan. I have got a new Broadband Connection from Airtel on May 20th -2011. They have given me a Phone no and they activated the line and internet.

Airtel telephone number is [protected] and Account uumber is 16550698.

On May 24-2011 night 09:41PM they have disconnected my Internet Connection. When i spoke with the Customer care they told they have received a Termination request from my end. But i have not given any complaint.

This is the Complaint No I have given in Airtel Complaint No : 46790950.

I spoke with various people of the department but none have responded me well. later in the evening there was one more compliant i gave them the no is 46802872.

Later in night they are telling that there was no request raised from my end but they have blocked the internet for me.

Untill now they have not resolved this issue.

Please look into this and take the necessary steps.

Thanks in advance

Regards
Saravanan

shilpaappu

from Delhi, Delhi

Jun 29, 2011

I had applied for the unlimited broadband connection (512 kbps of tariff 799/-)(Phone No.[protected] for the first two months i got bill next of the months once i was getting bill some months i did not get after lodging compliant also it is repeating. i have requested that i need bill for accounts purpose, then also i am not getting hard copy of bill properly. i have also changed my option from sending hard copy to send soft copy for email address now also i am not getting bill properly. i was not accepted this from airtel service. After requesting also i am not getting bill properly.

g5anu

Jul 14, 2011

Airtel Broadband — no response against the complaint registered

I had registered a complaint (request no.[protected] ,10 days ago by visiting the airtel centre in person,for the router problem due to which the wi-fi connection is v.weak. I was promised that the problem would be resolved within 10 working hours,and the technical team would visit the premises.
Till date,there is no response through any visit or on phone.The phone no given by your employee- 4285144 does not respond and when i called up one of your technical team manager,Ajay Kulshreshtha( [protected]),he tried to misbehave instead of acknowledging the problem.
We have submitted the yearly payment in the name of Omen drugs ,customer id- 310655; phone[protected]. in advance already.It is really very dissappointing and worst service we have ever come across,and we thereby wish to withdraw the connection from our company .
We have other additional connections of airtel which we wish to withdraw if you fail to probe into the matter and solve our problem,as it is impossible for us to visit the centre every now and then to complain.

Bhavesh Ahuja

Jul 16, 2011

Message recd. on 28/06/11, 08/07/11 & 14/07/11 from AD-655007 airtel that this month i.e. from 23-06-11 to 23-07-11 broadband usage charges will not exceed Rs. 300 irrespective of data consumed. Pl. acknowledge the same to avoid litigation later on.

BHAVESH AHUJA
Airtel broadband a/c no.14766484

murugan_rr

from Delhi, Delhi

Aug 22, 2011

Hi,

CEF No. CH 1204571
Service opted DEL+DSL
Plan: Alpha 3 GB
OR FSE NAME/CODE DB[protected]
I have taken your plan on 5 Aug 2011 through Karthik([protected]) which given in your web site. till date i have not received any installation call, then i have spoke to Karthik he said there is no coverage in my area and promised me to refund the amount.
Let me know why he accepting my cheque without checking the connectivity. Till date i have not received my refund also. Again I spoke to him on 19 aug 2011 he said you will get connection within 3 days.
I asked him you already declared there is no coverage how is possible to get connection now. Then he realised and said same story.
This is a way of approach to customer. He does not know anything about your net work connectivity and focus only for collecting funds to all customer. If anything asking he said contact customer care.
Why you’re given such kind of number in your web site.
Please do not engarage such type of people; this may affect your entire business.

Thanks
Murugan R -[protected]

Pallavi Dwivedi

from Raipur, Chhattisgarh

Sep 14, 2011

air tel broadband — Complain

To

Customer care
Airtel broadband ,
Indore

I have mailed earlier regarding the net connection problem but i have not got any kind of feed back from your side so i donot want to continue this service.This is to bring to your notice the poor Internet services provided by your
company on 25 August to till now, bearing reference User id[protected]. I am sorry to inform you that I was highly disappointed by the Service provided by your company this time.my problem are not sort yet

we have updated many times that we have bought modem from the airtel , Infact have shown reciept to the engineer from airtel despite of showing reciept evry time customer care execuitves denies to except this.and every time we are getting wrong information from your side.

We would not appreciate this and we would like to disconnect our connection

Thanks
Pallavi Dwivedi

raakesh kumar

Oct 11, 2011

airtel landline broadband connection — without request changed/disconnected connection

I RAKESH KUMAR ,#17/B3, c v road cross, Bannimantap, MYSORE-15 Ph:[protected]
Dear Sir/Madam
1.) I have a compaint for my landline number[protected], Past from few months My CENTREX number have been changed by airtel without my knowlegde and request, when i complaint regarding they do not agree and put on us saying that you only have requested, were ah i dint,STILL NOT YET RECTIFYIED.?
2.) Secondly My NUMBER WAS ACTIVATED FOR PARALLEL RINGING TO MY CELL NUMBER WERE AS THAT TO THEY HAVE DEACTIVATED WITHOUT MY REQUEST,
3.) And at last when i stopped making payments of the airtel bills they have disconnected my BROADBAND Service,
i Knew if still i wont make a payment they will also disconnect my incoming/outgoing,
But Guinenely for all the problems i have given complaints and taken complaint request number too,
Every of your customer care people will committ that your problem will be solved within 24 hrs, but nothing is going to happend with there commitement, at last they send a message to my cell saying that your complaint request is been solved.
Iam Fed up with the airtel service and wrong commitments, iam loosing my buisness by there wrong commitment and changing my centrex number and parrallel ringing and broadband,
I want an BUISNESS LOSS CLAIM Past from 6 months due to all this problems.

vinoth kumar e

from Gurgaon, Haryana

Jun 4, 2012

hi sir..im vino 4m coimbatore..i wanna settings to connect a mobil through pc..

varian

from Bengaluru, Karnataka

Jun 20, 2012

AIRTEL BROADBAND?LANDLINE — new connection incomplete

Dear Sir/Madam:

I recently moved to Bangalore from USA retired after 40 years in USA.
I contacted Airtel for landline and internet. It has been almost 2 weeks and the installation is not complete yet. I have called them almost 50 times , twice or thrice every day. They give me the same answer each time saying it will be fixed in 24hours and keep on giving me Complaint numbers and nothing happens.
I am unable to register(to monitor my account and pay bills) myself as a customer in the Airtel website as it does not recognize my landline number.when I input my number thro' my phone to call AIRTEL it does not recognize. I have been calling using the option as a request for new connection. My intercom is not connected. My building has AIRTEL service.
My last complaint number is 17404424. I have a full page of complaint numbers. The sales person who came to my flat and took the money for installation does not respond to phone calls or emails.
I would appreciate your help in this matter.
We chose Bangalore to settle down as it was highly recommended as a nice place to live.
C.S.Narayanan
Landline number[protected]

gaurav997

from Mumbai, Maharashtra

Apr 19, 2013

hi, This is Dr. Gaurav Arora (# 1127, Sector 19 -B Chandigarh) have an airtel broadband connection(N.-[protected]) since last one and half year, Last month I requested you to disconnect my broadband connection because I am not using this since last three months and unnecessary i had to pay bill.After one day I got call from your side and your executive told me that they will adjust rupees 500 in my coming bill and I will get bill rupees 449 from next month.Today i got Bill and there is no adjustment of rupees 500.
I want to ask you why your executive made false commitment if they can not fulfil that.Now I want to disconnect my broadband connection right now and I do not want any service in future,
Dr Gaurav Arora
#1127, Sector 19- B, Chandigarh
[protected]

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Myself, Sunil Kumar, having broadband connection of airtel.

Telephone no:[protected]
Account no[protected]
Address: H. No. 1757
Sector-10A, Gurgaon-122001

Sir, on 10th April 2009 i have given a request for shifting the broadband connection from Gurgaon to Ghaziabad as i got transfer and location changed. Request no not noted down. On the same day i have also requested to disconnect the no from existing address. I have shifted myself and broadband connection on 16.05.2009. After that regular followup done for shifting
2. Request no. 75040342
3. Request no. 75324993 : Mr. Amit
4. Request no. 19200010: Miss. Swati
5. Request no. 19225508 dt. 29.04.2009
6. Request no. 19314656 dt. 01.05.2009 at 4.30pm
7. Request no. 19717974 dt. 14.05.2009 at 4.30 pm
8. Request no. 2066330 & 20663628 dt. 08.06.2009 Miss. Soniya

On 22nd April one perosn from Ghaziabad Airtel office came and taken Rs. 600/- charge for shifting and after a long followup done the wiring but still the no activation is pending. (Mr. Amit-[protected])

After such a long follow-up neither the connection shifted to Ghaziabad nor the no disconnected fom old address. Also i got bill for period of 23.04.2009 to 22.05.2009 of amount Rs. 1508.00/- (Previous Balance 635.00 for which no bill received and 872.54/- for May month rental. I have tried the no.[protected] for 15 days but couldnt get the no. it always use to be busy.

Without using any internet or phone and after already given request for diconnection the broadband connection, how can i pay the bill.

After such a long followup there is only one way left for me to go for Consumer Court.

Before that i wanted to inform you about my problem, hoping that you'll surely solve my problem.

Kindly look into this matter and resolve the problem. (Before one month for me Airtel was best service provider either in internet and mobile but now i think its becoming worst.)

Aug 14, 2020

Complaint marked as Resolved

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Vandana Shah

from Mumbai, Maharashtra

Airtel — Connectivity And no follow up

Re:Complaint to Airtel
The number of emails I have written is about 50.No of phone calls -about 50
Their Response:none

Hi
I am a PLATINUM member of your network and I shudder to think what service you provide your regular members.

My phone problem has persisited for almost 2 months.
No connectivity despite the bars showing that there is hence no incoming calls
your nodal offficers never picks up calls
kamal picks up the call and has such a bad attitude and of course then disconnects the line.
This entire circus has been going on for over 1 moth
NO REVERTS NO CALLS NO CALL BACKS

appellate Jaspreet hasn't returned calls
Abha Gupta has no time to pick up calls
Kamal Varke talks rudely and disconnects
your followup technical officers well U GUESSED IT RIGHT DON'T FOLLOW UP
so well they are just taking cue from the top

and the poor consumer ...what do they do...just write mails and hope for a follow up
Vandana Shah
So what is the solution
Regards
Vandana Shah
Consumer Guidance Society Of India

Abinash Dutta

from Pune, Maharashtra

Bharti Airtel, Broadband — False Bill

Dear Sir,

I was a customer of Airtel broadband.
I had an airtel broadband connection with the airtel no[protected].
I had paid all my dues in the month of February, 2009 and then called Airtel Customer care to de-activate my broad band connection(ref requesd id: 198392 dtd 21st february, 2009). Since then I am not using the airtel broadband service but my bill for the consecutive months are being generated by Airtel.
Sevaral times I talked with airtel customer care executive regarding this issue and they told me that I need not to pay anything. I have following request ids with me[protected],[protected].
But from last 10-15 days people from airtel are mentally harrassing me by asking about due amount whereas I don't have any due amount to pay.

Please let me know the legal steps and advice from the Indian Consumer Forum so that I can defend myself from the unwanted harrassments by the Airtel Broadband customer representatives.

Yours faithfully,
Abinash Dutta
Mobile No: [protected]

santosharya

from Hyderabad, Telangana

Bharti Airtel — False billing

Dear Sir,

I have purchased an airtel data card in 2008. Since August 2009 i am facing a false billing issue. As per my plan of Rs. 599, i'm entitled to 1 GB free usage. But in my monthly bill, i was charged for all the bytes used. Since then i am fighting with Airtel and even lodged a complaint to Appelate authority Ms. Vaishavi, but left in vain. As per the last conversation with airtel, i requested them the monthly bills so that i can show them the fault, but not done untill now. My connection was suspended for not paying my bill in Oct or Nov 2009. Since then i get calls from collection dept. for payment of my bill.

I wonder when a complaint is lodged and no information requested by the customer is provided, how can the collection team make a call to the customer about payment. I have also served a notice from airtel to pay the amount.

I have only one request from airtel. Show my bills monthly bills and i am ready to pay the correct remaining amount (made some payments in between). Kindly request you to resolve the problem.

rdhandsome

from Pune, Maharashtra

Airtel — SHIFTING OF PHONE

MY REQUEST for shifting phone no -4273736 is pending for the last 22 days.i have complaint to customer care,nodal officer and appellate authuority.but no responce from any where.

Sourabh_Rai

from New Delhi, Delhi

May 21, 2011

Bharti Airtel Limited — Broadband Connectivity

Dear Sir,

I have applied for Airtel Broadband connection here in Satna 2 months back and subsequently i got the connection, now from last 1 month the services of Broadband is worst then ever i have registre my complaint to their customer care number (Bhopal Call Center) 198 so many times and every time i just got the fake committments that my complaint will be resolve within company decided TAT.

I also tried to have words with circle nodel officer Mr. Anil Rai on the telephone number provided by the different customer support executive which is[protected] but i am very surprised that out of 5 to 6 regular calling first the number is ringing and then it simply pass on the message that "This number is busy please call after some time....." now from such kind of response its clearly indicates that number is just a formality for customer nobody are bother about the customer complaints.

Only motive of the company is just to fullfill their target for any defined terretory and after that they will least concern about the customer complaints. Since last one month i got 4 different complaint numbers but not even a single time my complaint has been entertained.

For your ready reference here with i am sharing my complaint number with respective date of complaint.

1.[protected]th April 2011)
2.[protected]st May 2011)
3.[protected]th May 2011)
4.[protected]th May 2011)

I hope that i will got the solution at the earliest.

You can also contact me at sourabh.[protected]@gmail.com.

Thanks with warm regards,

Sourabh Rai
Satna
Madhya Pradesh

Sourabh_Rai

from New Delhi, Delhi

May 25, 2011

I am not at all agree with the reply given by Airtel representative, till today nobody from Airtel has visited my home to look after the complaint.

Would you please guide me that how to file a case in consumer forum.

Regards.

Sourabh Rai.

lalitkjain6

Sep 3, 2011

Bharti Airtel — Shifting of Phone

I make a request to shift my AIRETL landline phone on[protected]th July 2011. They promised me that the shifting will be done within 3 days but after 15 days of the request, nobody has contacted me and again they sent the bill for next month also. till date i am waiting positive response from Airtel but other than bill i didn't get anything. Please advise what shoud i do.
Regards

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If you could handle the limit of Airtel's customer care and service for Digital TV. Please go for it.
Extremly well deserved customer care in the world to waste your time with.
And service for removing the top ups, need to call on limited days. And this top up is also a way to cheat the custemers and earning more money too. In your area, if the cable operator connection quality is good then go for it. Forget about bloody digital TVs. Don;t move yourself into a trap.

Aug 14, 2020

Complaint marked as Resolved

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Kumar

from Pune, Maharashtra

AIRTEL DIGITAL TV — Airtel digital TV Service sucks

If you are going for Airtel Digital service, be prepared for the consequences. Customer care service will ask you to wait for more than 2 hours till the match gets over :-( . Without any valid reason they tell some technical issue. And getting the customer care connection is also a nightmare in the busy hours.

Complainant9861546

Airtel Digital TV Customer Care Sucks

I have been calling Airtel Digital TV Customer Care no. [protected] since yesterday to change my monthly package from Ultra to Mega. Almost for 25 times I have been made waiting to connect the customer care executive but after almost average of 10-12 minutes no one cares to talk. I have written 2 mails to [protected]@airtel.in since today morning but except an automated email response nothing has happened. It really sucks man. I am compelled to believe that Airtel Digital TV Customer Care has no executive other than automated email response and telephonic voice.

My customer id is [protected].
I would be glad if somebody even by mistake care to respond from the the customer care.
Sunil Mittal knows only business expansion, and has no sense o[censored]pdating his service in terms of customer satisfaction.
http://anujkumarboruah.blogspot.com/2009_06_01_archive.html

Complainant7331647

digital tv airtel is the best...

Kumar

from Pune, Maharashtra

airtel digital tv is the best

Preeti yeri

from Mumbai, Maharashtra

Iam preeti yeri fed up of airtel digi tvs call centre's procedure n their installation team.
They took 10 days time to just rectify the change of adress n now when that is done, the team has installed our antenna to the window grill without considering the wind pressure, they r only brothered about the signal.AIRTEL TV does not inspect the site prior, they just come see the angle n install it.with out considering anyother details.
They even do not have different means of tools, like different types of rods, clamps etc for installation, they use same 3 rods everywhere.
If the customer does not get permission on terrace they do not have any other means of tools so that it can be fitted somewhere on the wall by tilting n twisting the rod, so that proper signal can be adopted.By this they will loose their customer who ultimately say no to the tv n opt for the one which is avaible in the society.
My antenna is at risk of falling any time due to wind pressure, which they r not rectifying since more than 15 days saying no where else signal is avaible.Can they not bring different of rods with different angles so that we get signal.I will held airtel digi tv responsible if some accident occur for not considering wind pressure properly.
answer me.
Rgds
preeti yeri

majid ali

from Pune, Maharashtra

...Be prepared for the consequences...

Customer care service will ask you to wait for more than 42 hours and still sit on the complain, And the

next time you call them, they say our person is working on it, '' HOW CAN THE PERSON WORK ON IT

WHEN THE PROBLEM IS ON THE [censored]EN SPOT ??????????'' ...or they say our person is

comming to solve the problem at 3 or 4-o-clock ...we have to cancell all our programs and stay at

home waiting for him, and he never turnes up and i am still waiting till today [ie] 12 am 30/09/09

THIS SERVICE UTTER BULL ''AIRTEL'' THIS SERVICE IS ALL [censored]EN BALLS

Abhijeet Sharma

from Chennai, Tamil Nadu

AIRTEL DIGITAL TV — No transmission since last 9 days

Sir,
This is Abhijeet Sharma ( Customer ID [protected]). I got a new connection
installed under the Samsung LCD Offer at my residence 312 D.D.A Flats,Khirki,Malviya Nagar, New Delhi-17 on 13/09/09. Firstly the connection was registered in the wrong name & address. Secondly the package was wrongly registed coz of which midnight 21/09/09 the telecast went off. I registered a complained on 22/09/09 & was commited by the customer care executive that the same would be resolved in 48 Hours. Even after 72 hours when the problem was not resolved I called up the Customer Care again & was requested to give another 24 hrs. It's almost been 9 days now and the problem has not been resolved till date.indly intervene in the matter & take necessary action at the earliest or else i would be forced to take some strangent steps against the organisation.
Waiting for a quick response from your end.
Regards,
Abhijeet Sharma
[protected]

Ujas

from Mumbai, Maharashtra

Airtel digital has a customer care.

Nobody cares to respond. Its completely frustrating. They only have time to call other prospective customers day n night and not even bother to think of existing ones...

johnthomast

from Chennai, Tamil Nadu

Absolutely useless company for digital tv. I have been calling them many times. every time I am told someone will contact me. No one calls me. On top of it they send me sms asking if I am satisfied with the service. even I type unsatisfied noone calls me. I have not seen a more useless incompetent and pathetic organization. Better close shop and do something else.

rajibinindia

from Pune, Maharashtra

Mar 30, 2011

if it rains for two minutes, signal off...during Monsoon shut off your TV if you are on airtel digital tv

Nitin_At_Bangalore

from Bengaluru, Karnataka

Apr 7, 2011

Airtel Digital Service Sucks Big Time -

I am an extremely disappointed and tortured with the customer support provided by Airtel Digital TV during relocation of the connection to my new address. It has not happened for almost 2 weeks.

I think I did biggest mistake by going with Airtel Digital TV and I recommend each and everyone who reads this forum to go with Doordarshan but not Airtel Digital TV. The most pathetic service anyone can imagine.

Extremely Extremely irritated and pissed..

The customer care people can hardly communicate with their IQ close to ZERO.

Their processes for relocation are extremely impractical with tonnes of loop-holes for the engineers to play around and manipulate the system. It causes extreme inconvenience to customers.

I went to the extent of finding the Head for Service Delivery on LinkedIn and sending him a message for help... but...

In case, if anyone at Airtel Digital TV is hearing the voice of customers, the request #s I have lodged are 6522033 and 6358320 to be looked into.

Nitin
Bangalore
Customer ID:

rajibinindia

from Pune, Maharashtra

Apr 9, 2011

Truly Airtel's HR Director Krish Shanker has his task cut out. Somebody called me a short while ago and tells me whenever there is inclement weather to call them and their engineer would come and do the needful! Either they dont believe me or they dont have a mechanism at their end which tells them that the transmission has stopped at our end.

Also their misleading mobile alerts about my balance status would continue to come. They can't stop it. Only way to stop these alerts is to maintain a balance of Rs. 60/- at all times.

This basically comes down to maintain alerts or we'll make your life hell with mobile alerts! How interesting.

akshatjain

from New Delhi, Delhi

Apr 20, 2011

Airtel digital TV really sucks.
last 5 days i am trying to add a top up (which suddenly stop working and i was told it will be free for 3 months), and all my efforts are in vain. it does not work via SMS, it does not work online. and if by grace of God, Customer care executive will pick your call ( after waiting for 10 minutes), then they say sorry our system is not working., please call after sometime.

it is really sucking, i am moving out of it.

rajibinindia

from Pune, Maharashtra

Apr 22, 2011

Yesterday there was again signal problems but to may amazement that chap's phone was switched off...well not be much amazement though...yes, we too are bidding goodbye to M/s Airtel shortly...

nischit7

from Pune, Maharashtra

May 12, 2011

Hi - I have airtel digital tv connection. I added a request with Airtel to add "Movies Now" channel to my package. The customer care mentioned that to add this channel, my dish antenna has to be realigned. They took a request and there was no response from airtel engineers thereafter. I then repeated calls for a period of 2 weeks and finally a engineer came and realigned the antenna. In the process, the engineer charged me saying that the tranponder is very old and needs to be replaced. Not sure how a transponder could go all of a sudden when I was able to see the channels without any difficulty. Anyways they fixed the new transponder, realigned the dish antenna and I was able to watch the "Movies Now" channel.

After few days, I started having another problem. Some of the channels such as Zee studio, Movies Now, PIX, MTV, V channel, Star Cricket were having broken signal quite often (The picture and sound was something similar to when u run a scratched DVD). I called the customer care and gave my compliant on April 15. There was no response from them. I then called them again on April 23rd, they recorded a fresh compliant and promised me that they will send someone the same day. I got no response. I called them again on 26th and this time I escalated the call to a supervisor and he promised to send someone by 6PM the same day. But again I got no response. I called the customer care again on May 12th and spoke to the supervisor again. Explained them the whole problem. They promised me the same nonsense again, but I still see no action being taken.

Basically I am paying Rs 330 odd to subsribe my fav channels and I am unable to view them since the reception is not clear. I have spent many hours talking to this airtel customercare and even if their engineers had spent 10% of that effort in fixing my problem, I would have had my problem fixed long back.

I was previously owning "Zee's DishtV" set. I was not happy with their service and that is the reason I switched to airtel. Honestly Airtel's digital TV service is even more pathetic. A horrible experience so far. The best part is once a compliant is lodged they dont even follow-up with the customer to check if the problem was resolved. Everytime it is me who calls them up and explains the problem. More irritating part is the customer care puts you on hold for a long time, in some cases the line gets disconnected and I have to start all over from the begining and wait for a long time in the queue.

I have airtel mobile connection and broadband connection. I should say I had decent experience with their service and that was the reason I chose to switch from "Zee's dishtv" to Airtel Digital TV. Sadly their service has detiorated so pathetically that I cant recommend airtel to anyone anymore. My brother has Tata sky and he seems to have a decent experience so far. If the current problem continues, I have made a decision to switch to Tata Sky. To hell with Airtel's service. If they happen to see this compliant, the customer id is [protected] and hoping that some action will be taken.

rajibinindia

from Pune, Maharashtra

Jul 10, 2011

IT IS INDEED THE WORST I GUESS. I AM THINKING OF SHARING INFORMATION WITH THE ENTIRE FRATERNITY. THEIR BILLING MECHANISM IS JUST PERFECT. ONCE YOUR BALANCE GETS NEGATIVE THEY DONT EVEN CARE TO INTIMATE THE CUSTOMER BY A COURTESY CALL AND IMMEDIATELY DISCONNECT THE LINE AND THIS APPLIES TO AIRTEL MOBILE POST PAID CUSTOMERS OF MORE THAN 7 YEARS LIKE US. THEY DONT CARE TO FIND OUT BEFORE DISCONNECTING THAT THE CUSTOMER IS OUT OF STATION OR NOT FOR WHICH HE MAY HAVE FAILED TO RECHARGE.

YET WHEN IT COMES TO SERVICE, MANY CHANNELS TRANSMISSION QUALITY IS POOR. SUPPORT PICKS UP THE PHONE ON THE AVERAGE ON 25% OCCASIONS, THAT TOO AFTER AN AVERAGE WAIT PERIOD OF 5 MINUTES.

THOSE WHO ATTEND CALLS HAVE HEAVY NORTH INDIAN ACCENT AND NEITHER THEY UNDERSTAND CLEARLY WHAT THE CALLER SAYS NOR ARE ABLE TO SPEAK IN DECIPHERABLE ENGLISH.

zafar_asn

from Pune, Maharashtra

Nov 14, 2011

Dish TV — Customer care sucks

Dish TV customer care is actually a customer harassing center.Their quality is very poor and all the executives are pathetic.
They don't know anything and I was surprised that one of their executive had never visited their company's website and I had to guide him about the problems in their website.

rajibinindia

from Pune, Maharashtra

Apr 5, 2012

PLEASE AVOID AIRTEL DIGITAL. THEY ARE BIG TIME CHEATS. IF THERE IS LITTLE RAIN, SIGNAL GOES OFF. THEN THEY SAY THEY ARE GOING TO SEND THEIR "ENGINEER" AND THAT RS. 100/- EVERY TIME HE VISITS. THIS IS A BIG BUSINESS BY THEM TO MAKE RECURRING MONEY.

PLEASE DO NOT GO FOR AIRTEL DIGITAL IF YOU ARE INTERESTED TO WATCH YOUR IPL MATCHES REGULARLY.

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dear sir/madam,

mere pass airtel std pco ki 14 line hai. mai airtel std pco ki sabhi 14 line 1 year se chala
raha hu. line lete samay maine sabhi documents apne name ka hi submit kiya tha.
airtel ki taraf se verification bhi huva. uske bad airtel ki company lower parel me problem huva uske bad bhi maine documents submit kiya. verification bhi huva .
maine 2 bar documents submit kiya or 2 bar verification bhi huva. lekin date:- 28/05/09 se 02/06/09 tak meri sabhi line close kar di gayi. 6 days tak meri line in logo ne band rakhi. na hi koi notice diya na hi koi call kiya. distributer ko bhi ye logo ne kuchh bataya bhi nahi.
maine bar bar inke help line no. 12144 per call kiya. to mujhe bataya gaya ki aap ko phir se
documents submit karna padega. VAH BHI KISI OR KE NAME KA.
ab std pco mera or mai kisi or ka documents kaise submit kar sakta hu. maine in logo ki
bate apne MOBILE par record kiya hu.
kya mai is per koi case kar sakta hu. mera ji 6 days ka loss huva kya vah mujhe mil sakta hai. THANKS.

Aug 14, 2020

Complaint marked as Resolved

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AirTel Digital TV and AirTel Digital Interactive TV are not offering some of the medatory channels of DD Direct+. Like DD Gujarati, DD GyanDarshan-2, Vyas TV and FM Services Channels of All India Radio. I was planning to buy it, but dropped the idea after looking at Channel list and found that above mentioned channels are not there. I informed them many times, but they are not including these channels. Once they told me that could come in TopUps. Why should one pay for the free channels which is the part of DD Direct+?
I would say that whoever baught AirTel's these services are blind and they don't know the details about these services.

Aug 14, 2020

Complaint marked as Resolved

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DEACTIVATE UNSOLICITED 54542 SMS DAILY PRAYER
TO MY MOBILE [protected]
AND STOP DEDUCTING RS.1/- PER MESSAGE FORTHWITH
FAILING WHICH I HAVE NO OTHER OPTION EXCEPT TO
SEEK REMEDY UNDER CONSUMER PROTECTION ACT.

Aug 14, 2020

Complaint marked as Resolved

View replies

M.Avudaiappan

from Salem, Tamil Nadu

DESPITE MY REPEATED SMS TO 121 AND 54542 TO STOP SENDING DAILY PRAYER
54542 SMS TO MY MOBILE NO. [protected] BY DEDUCTING FROM MY PREPAID
BALANCE AMOUNT AT THE RATE OF RS. 1/- PER MESSAGE, YOU CONTINUE
TO DO SO ILLEGALLY AND COERCING ME TO BEAR THE UNWARRANTED CHARGES.

PLEASE DO STOP / DELETE / CANCEL FORTHWITH SENDING OF DAILY PRAYER
54542 SMS TO MY MOBILE, FAILING WHICH I AM CONSTRAINED TO POINT OUT
THAT I AM LEFT WITH NO OTHER OPTION EXCEPT TO APPROACH THE APPROPRIATE
FORUM SEEKING REMEDY.

HOPE YOU WOULD COMPLY WITH IT IMMEDIATELY.

REGARDS,
AVDPN.

M.Avudaiappan

from Salem, Tamil Nadu

DEACTIVATE 54542 SMS DAILY PRAYER.
STOP DEDUCTING RS.1/- DAILY ON UNSOLICITED MESSAGES.
DON'T COERCE ME TO APPROACH LEGAL FORUM FOR REMEDY.

REGARDS,
AVDPN.

M.Avudaiappan

from Salem, Tamil Nadu

CUSTOMER CARE COMPLETE WASTE.

Swathi Sundar

I seem to be facing the same problem with the 54542 service. I can't find a way to unsubscribe it and it continues to send me sms and deducts Rs1. Hope you will see to it. Rather than providing a service, it seems to be becoming a nuisance for the customers.

M.Avudaiappan

from Salem, Tamil Nadu

NO COMPLIANCE TO MAILS.

arumugarajaa.S.A

daily i am receiving sms from 54542 and i havent subscibed on that.i am loosing everyday 1rs in my mobile balance.now i am using airtels international roaming service.So please unsubscribe my number from that and avoid the sending of sms without the acceptance from the customers.

ritesh sethiya

from Bhopal, Madhya Pradesh

my number is not in call in coustamer care

K. S. Anandakumar

from Mumbai, Maharashtra

Airtel Mobile — Daily SMS from 54542

DESPITE MY REPEATED SMS TO 121 AND 54542 TO STOP SENDING DAILY SMS
FROM 54542 TO MY MOBILE NO. [protected] BY DEDUCTING FROM MY PREPAID
BALANCE AMOUNT AT THE RATE OF RS. 1/- PER MESSAGE, YOU CONTINUE
TO DO SO ILLEGALLY AND COERCING ME TO BEAR THE UNWARRANTED CHARGES.

PLEASE DO STOP / DELETE / CANCEL FORTHWITH SENDING OF DAILY SMS FROM
54542 TO MY MOBILE, FAILING WHICH I AM CONSTRAINED TO POINT OUT
THAT I AM LEFT WITH NO OTHER OPTION EXCEPT TO APPROACH THE APPROPRIATE
FORUM SEEKING REMEDY.

HOPE YOU WOULD COMPLY WITH IT IMMEDIATELY.

REGARDS,
K.S. Anandakumar

K. S. Anandakumar

from Mumbai, Maharashtra

Airtel Mobile — Daily SMS from 54542 which started automatically

This is continuation of my earlier message / complaint

DESPITE MY REPEATED SMS TO 121 AND 54542 TO STOP SENDING DAILY SMS
FROM 54542 TO MY MOBILE NO. [protected] BY DEDUCTING FROM MY PREPAID
BALANCE AMOUNT AT THE RATE OF RS. 1/- PER MESSAGE, THE SMS FROM 54542 WAS AUTOMATICALLY STARTED ON 20TH JUNE AND TILL TODAY I AM RECEIVING ONE OR TWO SMSES PER DAY AND NEARLY RS. 19/- IS CHARGED TO ME. YESTERDAY AND TODAY WHEN I TALKED TO [protected] NUMBER THE PERSON WHO CAME ON LINE TOLD ME THAT FROM TOMORROW I WILL NOT FACE THE PROBLEM AND THEY GAVE ME CREATE OF RS. 10/- AND RS. 2/- FOR THE EARLIER DAYS.

MORE THAN ANYTHING I NEED A PERMANENT SOLUTION AND IT SHOULD NOT REPEAT.

HOPE YOU WOULD COMPLY WITH IT IMMEDIATELY.

REGARDS,
K.S. Anandakumar

N.K. Baskaran

from Chennai, Tamil Nadu

Hello Sir/Madam
54542 SMS Daily Prayer

My mobile no.[protected]

I frequntly sent 54542 to stop. But it continue to send me message and deduct the amount
Please stop sending message immediatly. Otherwise i will change to any other services (BSNL/AIRCEL/etc)

And also request you to refund the deducted amount immediatly. Otherwise i go to consumer court regarding this...

Take action immediatly

thanks

DESPITE MY REPEATED SMS TO 121 AND 54542 TO STOP SENDING DAILY PRAYER
54542 SMS TO MY MOBILE NO. [protected] BY DEDUCTING FROM MY PREPAID
BALANCE AMOUNT AT THE RATE OF RS. 1/- PER MESSAGE, YOU CONTINUE
TO DO SO ILLEGALLY AND COERCING ME TO BEAR THE UNWARRANTED CHARGES.

PLEASE DO STOP / DELETE / CANCEL FORTHWITH SENDING OF DAILY PRAYER
54542 SMS TO MY MOBILE, FAILING WHICH I AM CONSTRAINED TO POINT OUT
THAT I AM LEFT WITH NO OTHER OPTION EXCEPT TO APPROACH THE APPROPRIATE
FORUM SEEKING REMEDY.

HOPE YOU WOULD COMPLY WITH IT IMMEDIATELY.

REGARDS,
Baskaran NK

RajamuruguChelian

from Alappuzha, Kerala

Am also suffering with the same problem for over the past 4 months. My number is [protected]. Please stop sending sms from the number 54542(daily prayer). Otherwise i would be pushed to take a decision of changing my network.

RajamuruguChelian

from Alappuzha, Kerala

AirTel — 54542 SMS daily prayer

Despite i had not subscried to daily prayer alerts am recieving sms from the number 54542. Am charged Re.1 per sms. Please stop sending sms immediately from the number 54542. My airtel number is [protected].

dhaval khatri

from Ahmedabad, Gujarat

Hello
In my airtel preapaid card, i daily get the messages of sensex(stock exchange related) . And the airtel services take the charge of 10 rs/ 10 days. So i want to close this service.
So pls u guide me how to close this service. Even i didn't activate this service. still messages are comming from airtel services.
My no. is [protected]

Chandramouli

from Darjiling, West Bengal

Same problem with my number also. Airtel number is [protected]. Please do the needful to unsubscribe daily prayers or I would discontinue to user Airtel.

Vivekkumar.manirao

from Muvattupula, Kerala

Airtel — about 54542

I am getting Kollywood news from 54542 number.I tried three times to deactivate this one but the recorded voice said that "The deactivation will done within 24hrs" but not yet been deactivated this.STOP THIS NONCENCE IMMEDIATELY.My no is [protected]

Sivakami

from Chennai, Tamil Nadu

Am also suffering with the same problem for over the past 3 months. My number is [protected]. Please stop sending sms from the number 54542(daily prayer). Otherwise i would be pushed to take a decision of changing my network.

Karthick B

from Mumbai, Maharashtra

Airtel Prepaid Service — 54542 SMS daily prayer

Hi,

I have repeadetly sent messages to 121 to stop 54542 service(Daily prayer).
My mobile number[protected]. i am being deducted one rupee / message for the past 10 days.

Please stop sending of daily prayer 54542 daily prayer hence forth. If not done, i am forced to approach the appropriate forum seeking remedy.

Hope you would comply with it immediately.

Ganesh R

from Ernakulam, Kerala

Dear Team,

I am facing the problem of receiving SMS from no 54542 on daily basis, Kindly let me know how to stop.

Thanks,
Ganesh R

R.Vijaya

from Chennai, Tamil Nadu

Dear Air Tel,

My mobile number is[protected] prepaid in Coimbatore. With out my request I had recieved 5 calls from the number[protected] regarding SLogans and 2 prayer SMS from 54542. Earlier past 4 months this call came from 54542. I sent Deactivate message several times after 2 weeks The same Slogan comes from[protected] instead of 54542. I appreciate your cleverness that you keep on sending this and detecting money from the customer until they find( very difiicult task) how to deactivate this from the new nmber[protected].
I appreciate this kind of services but you should send instructions on how to stop this calls and prayer SMS in the bottom of the same Message.

So I request Air Tel to stop sending prayer SMS from 54542 and calls from[protected] to my number[protected]. and send the Deactivate instructions along with the prayer message.

anand E

from Chennai, Tamil Nadu

I have been deducted Rs.1 for daily prayer from 54542 daily.
I approached the airtel customer care twice. they told me tat they had deactivated it. but i am receiving sms even after that.

deepika

from Coimbatore, Tamil Nadu

AirTel,

Daily prayer sms is the problem for me. I kindly request you to stop sending sms from 54542.
my mobile number is [protected]

deepika

from Coimbatore, Tamil Nadu

AirTel,

Daily prayer sms is the problem for me. I kindly request you to stop sending sms from 54542.
my mobile number is [protected].

sowmiya

from Bengaluru, Karnataka

Respected sir,
Am facing the same problem for past one month. i really don know how to stop receiving msg.. my mobile num s [protected].. so please kindly respond to my request.

anil peria

from Noida, Uttar Pradesh

I have apostpaid CUG no [protected] FROM western railway ratlam Division.
i m now in delhi region in NOIDA for trainning . problem is that my outgoing is toataly blocked message shown is ckeck operator services. i have choose operatoe services manuaaly also but we can not dial out going call. this is my biggest problem

Muthumari Nammmalwar

from Chennai, Tamil Nadu

Hi team,

I'm getting JOKE SMS from 54542 daily for the past two weeks and one rupee is deducted for that, even though i haven't subscribed for that. So many times i tried to call 121 to log a complaint against this issue.However it always ends with a recorded voice saying to send a msg to 121. I did that. But it all also ends in vain. No people from airtel called regarding this. I'm totally irritated coz of this. I've sent 'stop' message to 121 a lot of times. But nothing happens. Please stop sending JOKE messages to me.
My mobile number is [protected].
If you are not going to take any actions to stop those nuisance, i'll change my network.

nagarajan

from Madurai, Tamil Nadu

Airtel — unnecessory sms from 54542

the sms from 54542 , sent with out my concern, but they deduct 1 rs. per sms , now this is continuing for ten times, so stop that , sms. immediately , we suffer, this type services, make arrangements. thanks, and also can you sent me pleast the in comming and outgoing calls detail for10 months thanks' a lot.

SRINIVASAN

from Chennai, Tamil Nadu

sir/madam,

54542 TO STOP SENDING DAILY PRAYER
54542 SMS TO MY MOBILE NO. [protected] BY DEDUCTING FROM MY PREPAID
BALANCE AMOUNT AT THE RATE OF RS. 1/- PER MESSAGE, YOU FORCING ME TO BEAR THE UNWARRANTED CHARGES.

since i am the customer of airtel from 2006, i dont want these messages and ads. apart from this there are several unwanted messages coming to my mobile.

Please remove the 54542 sms to my mobile..

HOPE YOU WOULD COMPLY WITH IT IMMEDIATELY.

REGARDS,
SRINIVASAN

Tindivanam

from Ernakulam, Kerala

sir/madam,
i got unwanted sms from your airtel through 54542 which rate of Rs.1/- per day.i don't want any jokes from 54542 and also i didn't subscribe it.please stop your sms.am totally upset.so for that i stoped recharging it then also i receive your sms and my account balance goes down in negative ..if this will be continue, then i will change the service not only me i know several people who have this type of problem they also change their service..i request you to take immediate action on this within 3days...otherwise we will defenetly change our service

Arun Vishwanathan

Dear Sir/Madam

I have already sent a mail to Airtel customer care regarding the inconvenience caused due to the daily SMS 54542 which sends me jokes on a daily basis, deducting Rs 1 from my prepaid amount.I request you to cancel this unsubscribed service IMMEDIATELY.My mobile number is [protected].

Failure to do so might force me to choose other networks.

JoyBanerjee

from Vadodara, Gujarat

This is to inform you that from the past 1month i am getting jokes, rather bad jokes from the number 55382. I have not subscribed to any such offer's of yours. Every day Rs.1 is deducted from my prepaid account.
I request you to take immediate steps and deactivate this scheme.

my no. is [protected]

rkjspk

from Chandigarh, Chandigarh

AIRTEL VS BEGGAR !!!

AIRTEL IS DEDUCTING DAILY ONE RUPEE LIKE A BEGGAR WITHOUT ANY REASON.

[protected]@gmail.com

ankita b

from Vellore, Tamil Nadu

This is to inform you that from the past 1month i am getting news about about trisha. I have not subscribed to any such offer's of yours. Every day Rs.1 is deducted from my prepaid account.
I request you to take immediate steps and deactivate this scheme. .my number is [protected]

tarunkondraju

from Pune, Maharashtra

I have got the same problem with Airtel 54542 Trisha SMS and deducting 1Rs/- per SMS please can u stop this on my no [protected] . I dont want those SMS

Praveenkumar S

from Chennai, Tamil Nadu

Jan 9, 2011

Dear Sir/Madam,

I am also facing the same problem.. Daily im getting a msg from 54542 regarding actress trisha.. But i didnt activated anything like this. I request you to deactivate it.. Bcoz of this iam afraid to recharge my account too... Pls deactivate it asap. Otherwise i have to cancel this airtel connection. Iam fed up a lot bcoz of this. my Mobile no is [protected]

roselincindrella

from Madurai, Tamil Nadu

Jul 21, 2011

Airtel — Unwanted Jokes from 54542

Kindly stop sending JOKES to [protected] . Airtel should not encourage this kind of torture to the customers . For your notice i haven't subscribed any . If this continues ill move forward in taking needed Actions . Kindly Do the needful.

Thank You

jeyavelp

Aug 29, 2011

Airtel Prepaid — Unwanted SMS from 54542

Sir/Madam,
I got unwanted SMS from airtel through 54542 which rate of Rs.1/- per day. I don't want any jokes from 54542 and also i didn't subscribe it. And not able to stop it. So for that i stopped recharging it. If this will be continue, then i will change the service. I request you to take immediate action.

Pooja Shiberkere

from Mumbai, Maharashtra

Oct 30, 2011

AirTel,

Daily prayer sms is the problem for me. I kindly request you to stop sending sms to
my mobile number - [protected]

pmaheshw

from Durg, Chhattisgarh

Jun 6, 2012

AirTel — daily sms

airtel is sending me sms from AM-655001
its really annoying
they send it everyday
sometimes twice a day
please help

pmaheshw

from Durg, Chhattisgarh

Jul 23, 2012

I shall not provide my contact number because then other telemarketers will start sending me sms on my mobile
You can give me your contact number and I will call you

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i had taken broadband connection from the trishul communication franchisee of airtel in salt lake city kolkata and they did not issue a receipt for the money taken as deposit.thereafter they provided an ineternet connection but the phone was not installed even after repeated requests to the local customer care centre and theie office.the receipt was also not given on the pretext that they were out of stock of receipt.i feel that this is a complete negligence on the part of the management to handle a basic necessity of a consumer.till date i have not received the receipt or the phone handset.

Aug 13, 2020

Complaint marked as Resolved

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Dear Sir/Madam,

My prepaid double Sim-Simoco-SM-1100 mobile phone was locked wef 01-12-09...
IMIE no ([protected])of this phone was verified by your customer service & 53232 service providers...
According to them there should be two IMIE numbers for double Sim mobile phone but you are very much aware that practically that is not possible & goverment has not issued such type of order...
My double Sim-Simoco-SM-1100 mobile phone is complete indian made with all necessary details...
Please do the needful...

Regards

Somnath Mullick
Kolkata, WB
Airtel Prepaid No.:[protected]

Aug 14, 2020

Complaint marked as Resolved

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my airtel postpaid no. is [protected]. I have not received any bill and its summary for the last five months.Bills which i am getting on my mobile are also on higher side . kindly send bill summary on my e mail address

Aug 14, 2020

Complaint marked as Resolved

View replies

kumar

from Bengaluru, Karnataka

Airtel — not providing the detailed bill summary

exorbitant billing is done, even after registering for e-billing & calling up airtel helpline numbers for getting the bill is just like finding a needle in a haystock.evey time i am getting a recorded reply via sms & over phone it will be done in another 72 hrs time. Even after waiting for that much of time it is not being done,again if we were to complain them they will start asking for the details from the begining which will be of no use.The same thing is happening for 4 connections.

velmani

from Tellicherry, Kerala

my cug number [protected] addressed to superintending engineer chennai tneb.for my longtime pending with airtel is that till date we have paid all monthly bills .that is as on 9.06.2009.but always there is message from 121 customer care side is pending amount is 836.95. hence i would like to know which month bill is pending as per your record kindly repley. or how to see the details of paid amount in online site

Jayesh Updadhyay

from Pune, Maharashtra

I want to check my incoming and out going call daily for [protected] & [protected]
Kindly advise the same how it is possible.

Randhir Kaur Sidhu

from Chennai, Tamil Nadu

i m not received my bill for the month of june and july

mohammed firoz .a.

from Bargarh, Odisha

my airtel postpaid no. is [protected]. I have not received any bill and its summary for the month of june .kindly send bill summary on my e mail address

madhusudhanachary motakuri

from Robertsonpet, Karnataka

i want bill detals of my cell no [protected] bill form aprl 09 to till date

Alisha Sharma

from Delhi, Delhi

I haven't received my bill for the month of June'09 and the customer service people say
that its already been deleivered. Kindly send the bill to my address asap as i will be charged
a late payment fee otherwise.

mn.bhushanam

from Delhi, Delhi

i heat girls

Manoj K. Lakdawala

from Surat, Gujarat

Dear Sir,
I am not getting my mobile service bill for last two months. My mob No. [protected]

Manoj

trupti

from Pune, Maharashtra

bill not received against relationship no.[protected]

trupti

from Pune, Maharashtra

bill not received against relationship no.[protected]

Raghavendra G. R

from Udagamandalam, Tamil Nadu

Would u please mail me the call and sms details of 31/07/2009.

Please do the needful as early as possible and oblige.

Thanks
Raghavendra

Raghavendra G. R

from Udagamandalam, Tamil Nadu

Dear sir

I want complete calls and sms details of my mobile number [protected] of 31/07/2008

thanks

Raghavendra

shailesh rabari

from Vadodara, Gujarat

my airtel postpaid no. is [protected]/51/52. I have not received any bill and its summary for the last five months.Bills which i am getting on my mobile are also on higher side . kindly send bill summary on my e mail address

sardar singh umedsingh rajput

from Mumbai, Maharashtra

my bill summary

J.KANNAN

from Faizabad, Uttar Pradesh

I haven't received my bill for the month of July'09 and the customer service people say
that its already been deleivered. Kindly send the bill to my address asap as i will be charged
a late payment fee otherwise.

J.KANNAN

from Faizabad, Uttar Pradesh

I am kannan from Tuticorin. My mobile number is[protected]. I haven't received my bill for the month of July'09 and the customer service people say that its already been deleivered. Kindly send the bill to my address asap as i will be charged a late payment fee otherwise.

Ajit Shantilalji Jain

from Mumbai, Maharashtra

I m asking for my detailed bill of last three months and i m not able to login on airtel.in. Whats rubbish is going on. U r not sending my password and Id and neither u r sending my detailed bill on my email Id. My number [protected]

k mallareddy

from Pune, Maharashtra

dear sir i had not receving mymobile bill

monalisa goswami pyngrope

from Lucknow, Uttar Pradesh

i donot receive my bill on time...can i have the bill on my email id instead

raj

from Bengaluru, Karnataka

[protected] bill details

surendar kumar

from New Delhi, Delhi

I have not receive my bill summary of july 2009 month . please send my bill summary with local & std call at my email ID.

manthan r. shah

from Ahmedabad, Gujarat

Airtel Postpaid — not getting bill

dear sir,
my self manthan shah got the connection of airtel postpaid, 1st i got the bill regularly from last 3 months i dont get the bill, please do something
yours faithfully,
manthan shah

Priya S Contact Person

from Hosur, Tamil Nadu

my airtel no. is [protected]. I have not received my last month's bill

Bharat Patel

from Mumbai, Maharashtra

To whomsoever it is concerned
Please pay attention.

Please stop the itemised (local, specially STD and ISD) bill on the following numbers
[protected] Bharat R Patel ==Husband
[protected] Kailash B Patel ==Wife
I don't want local call details
I also don't want even the STD and ISD call details on my bill.
I ONLY want the final amount on the bill and nothing else.
Make sure that U deactivate all the itemised bill service on these numbers
Even if it is free I don't want that. OK
Both are my numbers..
Don' waste paper in printing all this.
Thank you very much

Bharat Patel

from Mumbai, Maharashtra

sarvesh kumar

from Jaipur, Rajasthan

Eishwinder Singh Gill

from Allahabad, Uttar Pradesh

I am still wating for my August bill, As i got massage that my phone bill is recived by Mr.Murti
as i dont know who is he.Waiting for Responce.

Eishwinder Singh Gill

yemula sanju

from Hyderabad, Telangana

mail to my id . of my. bill details and calls from jun -09 to aug.

om singh rawat

from Kolkata, West Bengal

my postpaid airtel number is [protected]. i have not received my bill since from the last
three month. i had complainet several time in your customer care but still i didn't get any
response. please send it with std details as soon as possible( forsight packaging (p) ltd)

nekkanti suresh

from Mumbai, Maharashtra

my airtel postpaid no is [protected].i am nekkanti suresh.i have n't received my bill for the month of august21-sept21.And also i want complete cal details for each and every number and also sms details.pls send my bil amount detals as soon as possible.thank u.

krishnareddy

from Mumbai, Maharashtra

i want daily call's&call costs of every number.pls tel me hw it is possible.my mobile number is [protected]

Simi Joy

from Chennai, Tamil Nadu

Please send my bill summary outgoing and incoming every month to my mail ID... My Number is [protected]...

kiran deore

from Mumbai, Maharashtra

i cant get my airtel bill.
bill value is much more than use value.
plz check it

khalidbeig H. Mogul.

from Ahmedabad, Gujarat

my airtel postpaid no. is [protected]. I have not received any bill and its summary for the last Two month Bills. Which i am getting on my mobile are also on higher side . kindly send bill summary on my e mail address.

Please as early as possible send the bill summary for last month on my e-mail address.

s.diwakar

from Chennai, Tamil Nadu

i have not recive my bill summary of aug 2009 month . please send my bill summary with local @[protected]@isd cal at my email ID

sunnywalia

from Delhi, Delhi

I want to check my incoming and out going call daily for [protected]
Kindly advise the same how it is possible.

sunnywalia

from Delhi, Delhi

vijay ashokrao channe

from Bengaluru, Karnataka

my number is [protected] i m not getting bill on my mail as well as at residence address since when i started d number.. pls send my bill with summary as early as posible

harpal singh

from Mumbai, Maharashtra

sir,
i have paid my mobile bill(20august to 20 sep) but till date i have not receive my phone bill detail.

harpal singh

harpal singh

from Mumbai, Maharashtra

sir,

i have paid my mobile bill and till date i have not receive call detail.(my number is [protected]) DURATION PERIOD: 20AUGUST TO 20 SEP

mukesh kakra

from Mumbai, Maharashtra

my postpaid first bill is not getting by me which is dispatch by ur office frm 29 sept 2009 bt i did.nt get it yet now send me my bill detail on my yahoo account or in my moblie phone

Praksh Kumar Rout

from Vijayawada, Andhra Pradesh

My airtel postpaid no. is [protected]. I have not received my bill for the last month.I have received one message in my mobile that the bill gas been sent to my email ID . But till now I have not received any bill confirmation. Pls treat this matter on prority basis and send the bill summary on my e mail address rout.[protected]@yahoo.co.in at the earliest.

Praksh Kumar Rout

from Vijayawada, Andhra Pradesh

BHOOPATHY

from Chennai, Tamil Nadu

Dear Sir,

My Airtel postpaid no is [protected]. I want to know the incoming & outgoing details for the month of 3rd september 2009 to 3rd october 2009 to know the contact number.

regards

bhoopathy

sonu yadav

from Sivakasi, Tamil Nadu

please bill details send my ID.

victor

from Chennai, Tamil Nadu

dayanathi

from Chennai, Tamil Nadu

I want to check my incoming and out going call daily for [protected] & [protected]
Kindly advise the same how it is possible.plz sent mail to me ok

dayanathi

from Chennai, Tamil Nadu

plz sent full bill chargesd detail to this mail id ok my num is [protected], [protected] i want tha full detail

marakattu nagaraju

from Hyderabad, Telangana

I have post Paid connection form last May-08 to till this month but suddenly my mobile dis-connected due to execeed the mothly bill limit, our company people asking call summary sheet. So please kindly arrange the call summary sheet from MARCH -09 To SEPT-09.for this mail address

Mobile No : +[protected].

M.Nagaraju,
C/o . Dadi Narasaiah,
H.O: 7-7-312,
Kapuwada,
Hanamkaond,
Warangal- 506011,
Andhra pardesh,
India.

pari m

from Bengaluru, Karnataka

5 months bill is not coming for my [protected]

JOGINDER PAL

from Anand, Gujarat

I have not received the bill summery of sep 2009 and oct 2009.e send bill by post it is most urgent for bill payment.

Greesh Chandra

from Allahabad, Uttar Pradesh

my airtel postpaid no. is [protected]. I have not received any bill and its summary from sep 2009 to till date. kindly send bill summary on my e mail address : k.[protected]@gmail.com, [protected]@yahoo.com

Thanks

Greesh Chandra

Mr. Bheem SIngh

from Delhi, Delhi

My mobile no [protected] I had not getting the bill & summry pl you me request that send me moble bill send us.
Thnaks & Regards.

Vikrant Dabhekar

from Chennai, Tamil Nadu

I want to Duplicate Bill Mobile No.[protected]
I have not received my latest bill.
ASAP

Saumitra Kumar Nanda

from Bengaluru, Karnataka

I am not getting my Airtel bill regularly against my Data-Card vide Airtel No.[protected]. Request to send the bill by the mail ID mentioned above to enable us to make payment regularly.

R.ANANDA PRABHAKAR

from Chennai, Tamil Nadu

Respected Sir,

My mobile No.[protected]. Kindly send my postpaid airtel bill summary for the past 4 months (July' 09, Aug' 09 & Sep' 09). I mentioned above my E-Mail Address.

Thanking you,

Yours faithfully,

R. ANANDA PRABHAKAR.

Kulwinder Singh

from Chandigarh, Chandigarh

Please send my Mobile bill detail. My mobile No. is [protected]

Thanking your
Kulwinder Singh

Asif quadri

from Mumbai, Maharashtra

My Mobile No. [protected]

My Bill & call details is not available for last 02 months,

Please send me?

mukesh

from Delhi, Delhi

Dear.

pl. send the last four month bill detail.

v n choudhary

from Delhi, Delhi

i have not received bill foroctober, nvember 2009

v n choudhary

from Delhi, Delhi

i have not received bill foroctober, nvember 2009 myno [protected]

vinodkumar.c.v

from Sholinghur, Tamil Nadu

Please send my detail bill for the post paid no.[protected] to my mail address given above.
thanking you

vinod

satenderbhati

from Mumbai, Maharashtra

I have not received my bill summary of Set-2009 to Oct-2009

Rinku Das

from Lunglei, Mizoram

Dear Airtel,

I am not getting my call details last three month.pls provide me the sept, oct, nov call details on my above metion email ID.

Thanks&Regards,
Rinku Das
[protected]
Dhaleshwar, Agartala
Tripura(W)

BLAZE MEDIA SERVICES

from Karambakkudi, Tamil Nadu

my airtel postpaid no. is [protected]. I have not received bill summary for the last two months. Bills which i am getting on my mobile are also on higher side . kindly send bill summary on my e mail address

supriya deshpande

from Pune, Maharashtra

my airtel no is [protected] i have not received my last month's bill

Jyoti Bura

I have not receive my bill from the start of the mobile taken. send my bill summary with local & std call at my email ID.my phone no:[protected]

click.raghavendra

from Mumbai, Maharashtra

not getting bill and summary
my airtel postpaid no. is [protected]. I have not received any bill and its summary for the last nine moth.Bills which i am getting on my mobile are also on higher side . kindly send bill summary on my e mail address

my mail id is click.[protected]@gmail.com

maheshk_9283

from Pune, Maharashtra

Apr 19, 2012

dear airtel,
i maj mahesh marathe has been ur valued customer since 2007. i was using airtel postpaid number [protected] when i was posted in assam. that number was discontinued from jan 2009 since, due to certain circumstance that arised post 2008, i am in utmost need of call details of my number from jan 2008 to dec 2008. i wud be very much greatful and thankful if you kindly provide me the same. kindly mail it to [protected]@gmail.com
thanking u in anticipation
looking forward for ur prompt and early positive response
regards
maj mahesh

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Hi,
I am using the Airtel prepaid connection from past 5 years.
On Saturday, 13/6/2009 one person called me up and said that, i[censored] want to continue with the same connection, , you need to submit some documents like Address Proof and ID Proof for verification purpose. He also mentioned that, he will send a Person near my home/office premises on Monday.
But, nobody turned up. Even I tried to call the same number, it was not answerable and switched off sometimes.

On Wednesday, 17/06/09 by 2 PM, I recieved an SMS Saying outgoing will be barred. I immediately called up the Airtel Customer care(121) and mentioned the same. He said that, you nee to submit the documents at any near by Airtel Relationship Centre immediately. As my office is in Whitefioled, bangalore and there is no near by Airtel centre, he told, will extend the time till Saturday or at least tomorrow morning. But, immediately after I disconnect the call with them, all my Incoming as well as Outgoing calls were barred. Even I m unable to call Cust care also.
If the SMS Says outgoing will be barred then "Why Incoming is also barred". I had a meeting with US Client on the same day evening. I mailed them in the same day morning to conference me on the same number. But, all these made me not attend the meeting and many things happened in my office. And also the recorded voice message says " The Airtel Customer has barred the calls ", Is that right ? Did I do barring or did Airtel done it ?

Finally, on Friday I had all these discussion with the Airtel Relation ship centre in Banashankari 3rd Stage, Bangalore centre and I Submitted all my supporting documents also. And, they told within 48 hours your connection will get activated. It happened Sturday, sunday, monday, tuesday, still not done.
When called up Cust care from some other mobile they are saying Saturday and sunday are not working Days.

Will they do Activate my connction ??? Again

Regards,
Ravi N Rao

Aug 14, 2020

Complaint marked as Resolved

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Ravi N

Mailed you the same.

Ravi N

I walked down to Banashankari 3rd Stage Centre again on Wednesday. The centre itswelf was not open. I waited for long long time and just returned to my office. Next time, when I called Customer Care, they are saying "NOT RECEIVED THE DOCUMENT PROOF". which I submitted a week ago. Whats really going on, I don;'t know. I have to follow up you guys, whether you are doing work or not. But, no communication happening from your side, which is very worst

Ravi N

finally, after a lot of follow ups with the Airtel people yesterday and reminding them by giving a lot of calls, my service was activated, which is worst than ever expected. I missed out a lot of SMS's and incoming calls which I was expecting, in the last 15 days, becoz o[censored]navailability of your service. Sending a courier/post in bangalore will take maximum of 1 day service. but, After i submitted the documents, i have to follow up on the same to re-send the doucments to reach to the Head Office. If, I didnot followed means, then still there was a delay in service...

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I had done the payment of my Airtel postpaid mobile [protected] on 17th June, 2009 via mobile number [protected]. Even after 5 days, I have still not received the NOC Settlement Letter from Airtel which I was promised on the day of the payment itself. This is sheer misbehaviour on the part of Airtel and I want a serious action to be taken against them.

The Airtel contact person was calling from Chandigarh. His name is Praveen and his mobile number is: [protected]. Also the number that he used to call me was: [protected]

These people call us and make our life miserable when they need the payment. But after we make the payment, they do not acknowledge and play fraud by calling again. I have no proff of payment until the NOC letter is e-mailed to me from airtel. These people should be put behind the bars.

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