[Resolved]  Airtel — To disconnect Airtel Postpaid connection

Personal — disconnection of post paid airtel sim

Sir, I want to disconnect my existing airtel postpaid connection having following details -
Airtel number : [protected]
Relationship number : [protected]
I have already approached to Airtel Head office ,in Sixmile kere in Guwahati. But, they instructed me to launch a complaint through emal. so, I request you to please do the needful as early as possible.

Thank you.

Nandadulal Dey.

AirTel — After 4 Times giving request for disconnection of phone still continue

I amd requesting airtel service provider to close/disconnect my connection i do not want more service from your end. 4 times a give application to airtel outlet but nothing happen. When i mail to customer care they response they didnt get any mail i have all the proof that they have send me acknowledgment no for processing my request but customer service provider response that they didnt have any information. Now i dont know what should i do and every month they are giving me bill. un necessary i pay bill for last several months and didnt know what to do. Send complaint to consumer court but they are not taking any action. What should i do please guide me to over come this problem.

Hi,

I am Nidhi Sharma, I want to disconnect my Postpaid connection, because of the some personal reason. So please close this connection.

User ID - mp2309268_dsl
Account No[protected]
and i had paid the bill, so diconnect the connection.

AirTel — Post paid disconnection

Dear Sir,

My Post piad telephone connection has been disconneted, after paying a bill with out any antimation, i do carry a deposit of the connection with a credit limit of 1500.

I feel the medium collection agency is creating problem on the connection, Mr. Subba Rao from the agency called me and mentioed that he siad to me he will show his power and disconnected my connection after paying the bill.

I request some officals fromt eh airtel to immediate action.

my mobile Number [protected].
Name: Harikrishna

Hi,
I am Shivaprasad, I want to disconnect my chennai postpaid connection([protected]), as i have moved to bangalore, I'm in no longer use of the service.I ve sent mail to [protected]@airtelindia.in, but the mail request is getting cancelled.I dont no wat to do, the custumer center ppl say, they dont have option to cancel the connection.kindly look into this request.

Airtel — Number wrongly disconnected

I purchased a prepaid No. ([protected]) from Airtel under lifetime validity. I found that this number was disconnected on 12.1.10. I immediately contacted Airtel.
They told me that a lifetime no. needs to be recharged for min. 200 Rs in 6 months and a call needs to be made in 90 days.
I challenged that and told them as per their records a call needs to be made in 180 days (not 90) and I have fulfilled both the above conditions.
After my sending them a scan of their conditions, they finally accepted that a call needs to be made in 180 days. Then they told me I never made a call during the last 180 days. I told Airtel, that I left India on August 14th and I did make many calls to say bye to my relatives on Aug 14 2009. That is well within the required 180 days. Airtel officers categorically denied that I ever made any calls.
I challenged them once again by handing them a mp3 file recording of my call (I have a smartphone which records all calls) and also a list of other Airtel nos. that I called on August 14, 2009. Finally, after being challenged again, Airtel accepted that I did make those calls.
Then, they told me, the reason for disconnection was that my number is not under lifetime validity. So I needed to make calls in 90 days and not 180 days (which is for a lifetime validity number). I again challenged them and produced a scan copy of the Airtel welcome pack, in which it was printed along with the price of the SIM that this number is being offered by Airtel under lifetime validity. I reasoned out with them, that if there is error in their records, then I as a customer should not suffer, as I have proof of purchase of a lifetime validity number.
All this interaction has been of no avail. I have sent them mails on Jan 13,15, 17, 24, 28,29 – February 6,7,9,10,22 – March 10,14 – April 7,9 – May 9, 18,21 and numerous phone calls.
I request the consumer court to step in. I have proof of all communication mentioned above.

I have faced a lot of inconvenience due to this number getting disconnected. I am an NRI and am mostly travelling out of India. This number was my only contact point, every time I landed into India. Also, this number was handed over to all my banks in India and Internationally, and I used to receive SMS on my financial transactions on this number. All that is lost now.

I want Airtel to immediately restore the same number to me and provide a me monetary compensation of 500000 Rupees due to wrongly disconnecting the number, as well as for all the inconvenience caused to me during the last 5 months where I had to write repeated emails to their customer care and make innumerable phone calls to plead for my case, though in reality, the faults lies with Airtel

hai sir/madam,
I want to disconnect my Postpaid connection, the Number is [protected]because of the some personal reason. So please close this connection

airtel home 649 — disconnect the connection

sir my self shashikant singh telephone no [protected] a/no[protected] plan name home 649 . i had given shifting request on 5th july 2010. futher given ten times request request no(359043,35627338/[protected]but till time never shifting my telrphone .automatically my telephone no is change on paper .and bill is coming continuous. so I requested to you plese disconnect my old and new number .i am not satisfied from your service. i am fully harasse by air tel.and your excutive.

Airtel — Number not disconnected even after many requests

Respected Sir,
Last year I used Airtel Broadband with landline number 4006229 for around 3 months. In the month of November, I shifted from sec-64, mohali to sec-67, mohali. I sent a letter request for shifting my connection but no response was taken.When i called on the helpline numbers, they told me that your residential area is not wired and will be wired after sometime and my number was put on hold for more than 3 months.I needed an internet connection very urgently so i bought a wireless connection of some other company. I therefore sent request for cancelling of my number but my number was not cancelled despite so many requests. Still I am facing problems to cancel my number because the company wants me to give a bill of Rs 500 for that period in which my number was on hold. They said that your number was not able to cancel due to some technical problems and now you will have to pay the bill unless you will have to come to court. The last time i used the connection was way back on Oct.,2009 and till that date all my bills have been fully paid So,i am requesting you to please take some action andcancel my number as i will not be able to pay my bill. I shall be very thankful to you.

Baljit Kaur
Mohali
Mobile no.-[protected]

I Ms Meena Rathore want to disconnect my prepaid connection, my number is [protected], it's only my personal reason. So, please close this connection as earlier as possible.

I have on several occasions requested disconnection of my connection. Please close the connection for [protected] since I do not wish to avail this facility.

Please confirm to me on my email - narendra.[protected]@suzlon.com

Regards

Hi

I want to disconnect my Postpaid connection, the Numbers is [protected] on 4 feb 2011. because i will go to abroad on 6 feb 2011.So please close this connection on 4 feb 2011

complaint given for mnp document not returned back or sim for mnp not given

MANAGER AIRTEL OFFICE

DEAR, SIR

IT IS INFORMED THAT SELF KUMARVELU C, AM HAVING A POSTPAID MOBILE CONNECTION WITH NUMBER [protected] AND SIM NUMBER 89915-[protected].

DUE TO MY PERMANT POSTING OUT FROM J & K STATE, I WISH TO CLOSE THIS MOBILE COMMENCTION. ALL AMOUNT ALREADY PAID

YOU ARE REQEUSTED TO DISCONNECT THE SAME AT THE EARLIEST PLEASE.

CARD HOLDER NAME; KUMARVELU C

AIRTEL NUMBER ; [protected]

SIM NUMBER ; 89915-[protected].

AN EARLY ACTION IS REQUESTED PLEASE.

AirTel — in spite of disconnection request, they are not disconnecting my postpaid numbers

We have asked Airtel to disconnect airtel post/paid connection (mobile numbers : [protected]
and [protected] ) but Airtel is not sending full and final bill and they keep adding monthly charges.

Post paid mobile number: [protected]
Post paid mobile number:[protected]

Airtel — phone disconnects regularly

I ported my DOCOMO prepaid number to Airtel on 14 feb-2011. since then my phone has been disconnected twice as the concern of non submitted ID proof. last month it was disconnected for 2 days, after which i submitted my proof to retailer as asked by customer care and now again since 5 may 2011, my phone is out of service. when i asked customer care they told me to submit ID to Airtel showroom (AIRTEL near JYOTI Chownk, jalandhar). when i went there the executive over there said that i have to submit my ID to dealer from where i got. then she made me to talk to customer care again and when i talk to some executive there they asked that my number is permanently disconnected and cant be given back.
if i asak them how can i get my number back, THEY HAVE NO ANSWER and the number is in all my forms and in many companies. i am SUFFERING huge problem regarding that and NO ANSWER IS GIVEN TO ME BY AIRTEL.
on separate ISSUE, customer care and customer dealing is so pathetic and disgusting with no responsibility in front of CUSTOMER.

hey,
i have shared my details many time but still no improvement so plz just stop making this thing a fun. IF I LOST ANY DETAIL DURING THESE DAYS, U GUYS WILL RESPONSIBLE. THIS IS NOT A JOKE WHAT U R DOING TO UR CUSTOMER
CONTACT ME ON [protected]

Dear sir,
I am using airtel broadband and i pay all my bills regularly but my broadband is not working from past 10-15 days and the worst part is i dont get any feedback from the customer care and they really dont know what's wrong with the connection and same goes for the technical department also its been 10 days i call them regularly but they say they dont know the fault so call the customer care.

My no-[protected]
complaint no. - 1136246
Induction id no.[protected]subhash)
payment made on[protected]Rs 2500/-)

So please find some solution otherwise i'll get the connection disconnected .
Ashu-[protected]

AirTel — Disconnect postpaid connection

I disconnected Airtel postpaid connection as I relocated to US. I had a very bad experience from the airtel customer care. I was told to pay my dues till date and they will stop billing then on. But in my case they kept on billing me for more than a week and I was told that amount will be deducted from my deposit. After conveying multiple times of their mistake, no one even responds to my mails. Also no idea about how the refund of the deposit will happen. They are big cheaters. So please be careful and be aware. They seem to be very nice when you take connection, but not the same when you cancel it.

Airtel Postpaid — Disconnection not done

I got my # disconnected through an outlet in July but now the company is asking for payment of 1500/- bacause they had not processed the request for disconnection.