Airtel Complaints & Reviews

i'm fed up of the services provided by AIRTEL in my Village[ Marangoly(PO)NJEEZHOOR (VIA) Kottayam District KERALA] and also there is not any response from costumer care about my complaint AND even they are not providing me the complaint number.almost every time whenever i am at inside my house it shows no network or LIMITED SERVICES on my mobile screen. A new tower has been charged Just 300 meters away from my house { AT MARANGOLY JUNCTION}.But still the condition is the same . MY mobile number is [protected]. HOPE U WILL TAKE NECESSARY ACTION ON THIS

Airtel India — wrong acitvation of hello tune

To nodalofficer.[protected]@airtel.in
Sir, You are telling (given below) me that Hello Tune is not active on my number [protected] but today again Rs 30 has been wrongly deducted from my balance.It was 239.42 on 3/3/08 which is 209.42 now on 4/3/08 without using any service.Please note that you have also been reminded by me through several email letters in this regard. Please waive off the illegal charges at earliest. This is a matter of mental torture of a customer also which is subject to taking legal action.? Waiting for your response.-Amarnath Prasad.

Currently I am in Bangalore and have taken a new connection to be used with my Samsung Handset that I bought from the UK recently.

Surprisingly I discovered that this SIM has some compatibility problem with Samsung handsets (I tried with 5 different sets) but working fine with Nokia mobiles. I called customer care number of times, but they could not suggest anything. I visited the Airtel Outlet at ITPL, but they said that the SIM would be replaced if I pay for this but would take at least 15 working days!! I mailed NodalOffice but have got only automated response only - no communication. Finally I ended up buying a new Nokia Handset!!!

Again, the Hello Tune is getting activated every now and then on my cell without me asking for it. In past I called Customer service to get this deactivated, but today morning again I have got a SMS informing me that the service is again active on my number !!! When I called Customer care they are saying that I am being charged Rs. 1 per day ONLY and so it should not be a problem - I don't mind to be charged Rs. 100 per day provided I need the service. I get number of calls from Abroad and I don't want them to hear any stupid songs.

AirTel — wrong deduction of hello tune

Sir my balance got deducted with rs 20 for hello tune service with out my consent pls return it if not then i will leave a yak on you

rajesh yak

sir my number is [protected] for hello tune case given above

AirTel — Activate Hello tune wrongly

Respected Inspector,

On 5th Feb 2011, evening found that my hello tunes is activated. I didn't do it and so could not recall how I activated it. I tried to call back on customer care to find that customer care service is not working. I called on 6th Feb also and result was same. Then I called on 7th Feb morning and had talk with customer care representative. I asked him to check how my hello tunes is activated. He told me that I had called on some number 534321(not exactly sure) on 5th Feb 2011 8:23 pm. I asked to hold for a moment so I can check it on my cell. But he disconnected the call instead. You can check information by tracing my call on 7th Feb 2011 9:35am.

When I checked I found that at that time, I had called on [protected] as I got missed call from [protected] on 5th feb 2011 7:22pm. I called back and realised it to be Airtel Company number for Hello tunes and so disconnected the call.

Then I again called back to same customer care and talked to Anil( airtel customer care representative), I asked him to deactivate my service and refund the balance deducted. He did so.

I want to complaint against Airtel as this is very wrong practice to activate hello tunes of customer and earn from it. As I'm aware of my rights and procedure to take actions I can claim my money back. But there are many other less literate and unaware population who will be frustrated by such things and could not do anything.

Please don't earn your revenue by practicing such wrong deeds. Try to be honest and ethical.

Faithfully,
Jitendra Goswami

AirTel — wrong activation

the activation of my broadband connection is wrong. my plan is a 6 month plan and you active 1 month plan. i have a receipt of 3850/- of 6 month plan.the receipt no. is 9371. and my complaint no. is 2174886. please solve my problem.and activate 6 month plan....
thank you.

Strongly agree

Complaints on "Airtel"
Deactivation of hello tune
I did not opt for hello tune for my sim.
But it has automatically activated.
I am trying to deactivate.
Had called customer care also.
They are not helping.
Please help to deactivate the hello tune.
Every month RS 35 is been deducted for the stupid hello tune.

My complaint is against the system of airtel. Without my request my hellotune has been deactivated. I already pay the charges of the whole year. Before this thrice in a month they changed my helltune without my request. And customer care executive to whom i talked later is not having sense how to handle a customer query. he simply refuse to do anything.

Complaints on "Airtel"
Deactivation of hello tune
I did not opt for hello tune for my sim.
But it has automatically activated.
I am trying to deactivate.
Had called customer care many time but not proper resonse apart from lame excuses.
They are not helping.
Please help to deactivate the hello tune.
Every month RS 60 is been deducted for hello tune which i never subscribe.

I am agree with Mr. Gokul and Mr. Farheen, This is the Airtel policy to make money and open cheating with public.Could anybody suggest to deal with such bad practice of Airtel.

Same is happan with me... i want to deactive my hello tune ...but after many complints to cumtore care it not deactive yet ...

I HAD ACTIVATED CALLER TUNE AND IAM NOT ABLE TO DEACTIVATE IT AND PLEASE GIVE ME THE CODE TO DEACTIVATE

Same is happan with me..I want to deactivate my hello tune.. but after many complaints to custmore care it not deactive yet... and please give me the code to deactivate..

I am col. K L Jaspal. My mob phone No. is [protected]. I wanted to send email for lodging complaint against irresponsible staff of airtel. However, it is very poor on their part that they have not provided their email address.
I have taken airtel plan of 998/- some time last year. I do not remember exact date/month.
For the month of Jun 2008, I have been given a bill as per some new plan. this new plan has been given to me without informing me or obtaining my consent. It is most unethical, rather cheating the customers. However, I will not repeat not pay the bill of a plan which has been given by airtel without my information or consent. on 12 Jull, I spoke to the customer care person and informed him of the problem. I doubt, if he would had communicated this problem to the authorities.
In such cases, it is mandatory as per consumers, right that any bill in such cases has to be born by the company or the staff who gave the plan in question. In fact, if the period of the plan was over, someone of airtel should have contacted me or met in person and taken my consent of the plan I would have selected. Alternatively, my mob number should have been disconnected.
Nevertheless, now airtel may do whatever they want but I will not make any payment of such a plan that was started without my consent. In case, airtel desires to retain me their customer, they must depute someone to explain the plans to enable me to select one.

I am vikas Jaiswal this time working In CMS computer Ltd Project of Ericsson site of Airtel in Rajasthan (India)
I have serch a job in Vas support Eng in Telecon

AirTel — deactivate my hello tune

i have airtel prepaid sim card. i don't want my hello tune so that i wanted to deactivate my hello tune in my mobile. it's very costly

I did not opt for hello tune for my sim.
But it has automatically activated.
I am trying to deactivate.
Had called customer care also.
They are not helping.
Please help to deactivate the hello tune.
.

NOTE :- FOR DEACTIVATE HELLOTUNE DIAL[protected]free) AND DIAL *678# OR *106#

deactivate my hello tune
i have airtel prepaid sim card. i don't want my hello tune so that i wanted to deactivate my hello tune in my mobile. mobile no. [protected]

deactivate hellotune

Well, the option to quit it and join some other service provider is always open for us. Maybe we should opt for BSNL and teach the Bharti Mittal who has taken his stocks to highest levels by taking the indian consumer for a very bumpy ride.

AirTel — unsubscription of caller tune

I had applied to unsubscribe my caller tune but instead they charged my the amount after sending my request to them...To reach to the CUSTOMER CARE of airtel is a PATHETIC way...there is no option to have a talk with customer care..its computerize system which waste the precious time of customers by giving options which every customer does not want...

I just want the direct option to talk with CUSTOMER CARE..i dont know what reply i would get?

Dear sir,

I want to activate my callertune kindly help. Tell me the method.

AirTel — ABOUT DEACTIVATION OF HELLO TUNE

sir/madam
My name is vikas & my mobile no [protected] . I activte hello tune on my mobile about 45 day before. but now i want to deactivate it. but no body of airtel custmer care tell me procedure to deactivate it. after many time visit to nearest airtel office they tell one no[protected]. which is not get any option to deactivte on calling.
My hello tune subscription is renew after every 10 days.


plz solve my problem.

I want to deactivate my hellotunes please do so

Dear Sir,

I did not opt for hello tune for my sim.
But it has automatically activated.
I am trying to deactivate.
My mobile number is [protected]
I want to deactivate my hellotunes please do so

Dear Sir,

I did not opt for hello tune for my sim.
But it has automatically activated.
I am trying to deactivate.
My mobile number is [protected]
I want to deactivate my callertune kindly please do so

Dear sir,

I unable to deactivate my hello tune .I was lodged the complaint so many times but they dont response on it .
Pls do the needful

My mobile no --[protected]

U can deactivate ur hello tune service by callin[protected]tollfree)

This is very unfortunate that lot of people r suffering bcoz of greedy interest of all private telephone service providers. All of these companies are looting customers money in different mean. It it very strange that no one in this country to control such stupid service providers. TRAI is also just working as mask.
In my suggestion if Indian government really interested for customers interest, than it sud ease complain system, basically in every service provider customer care there sud an TRAI counter to take for costumers interest. Airtel is on top to loot the people.

ABOUT DEACTIVATION OF HELLO TUNE
sir/madam
My name is varsha & my mobile no [protected] . I activte hello tune on my mobile in december. but now i want to deactivate it. but no body of airtel custmer care tell me procedure to deactivate it.and i send the massage for stop the hello tune on[protected]. and now My hello tune subscription is renew after every 10 days.and please deactivate my hello tune.

Dial[protected] and press 1 and again press 1. This will deactivate ur caller tune. I tried this just now and it worked.

I want to Decativate Airtel hellotune.

deactivate my hello tune
i have airtel prepaid sim card. i don't want my hello tune so that i wanted to deactivate my hello tune in my mobile. mobile no [protected]

sir...
my number is [protected]...& i want to deactivate my hello tune..but i m not setisfied to your responce..please kindly deactivat my hello tone..
thnks & regards,
shri dinesh chandra lahori
aposit vikrant computer
rampur road haldwani.
uttrakhand

There is no langaguage choose option on deactivating hello tunes. The IVR talks only in Kanada. Is it done knowingly to ignore this request?

Dear sir,

I unable to deactivate my hello tune .I was lodged the complaint so many times but they dont response on it .
Pls do the needful

My mobile no -[protected]

i want to activate hellotune which was also activated on my number earlier .suggest me sm

I want to Cancel my Caller Tone. Plz do this needful.
My Mob No is: [protected]

AirTel — deactivate hello tune

Dear all,

Could you pls deactivated hello tune from these mobile number[protected].

Thanks and regards,

Zamir

Respected Sir/ madam

I want urgently deactivate my hellow tune which is i had activate 1 month before so let me know what is the procedure for deactivate hello tune my Mobile no-[protected]. we are waitting your urgent reply

I am unable to deactivate caller tune but it has come with out my involvement...

I want to Decativate Airtel hellotune.

The best way to deactivate ur caller tune is to dial *678#. I jus tried it, and it worked..

Dear all,

Could you pls deactivated hello tune from these mobile numbers[protected],[protected].

Thanks and regards,

Sasikala kumar

Airtel Prepaid Card — Deactivation of callertune

[protected] this is my no and you have have activated callertune without any action or
any instructions as to that effect. I am also unable to get throught your costumer care executive.
I need to deactivate callertune and also expecting reimbursement of last two months callertune
charges.

I also Have the Same Issue...
I want to Ask why is the Caller tune activated Automatically...

Deactivation of hello tune
I did not opt for hello tune for my sim.my no is [protected]
But it has automatically activated.
I am trying to deactivate.
Please help to deactivate the hello tune.
Every month deducted for the hello tune.

Dear sir,

I unable to deactivate my hello tune .I was lodged the complaint so many times but they dont response on it .
Pls do the needful

My mobile no -- [protected]

Dear sir,

I unable to deactivate my hello tune .I was lodged the complaint so many times but they dont response on it .
Pls do the needful

My mobile no --[protected]

Dear sir,

I unable to deactivate my hello tune .I was lodged the complaint so many times but they dont response on it .
Pls do the needful

My mobile no --[protected]

Dear sir,

I unable to deactivate my hello tune .I was lodged the complaint so many times but they dont response on it .
Pls do the needful My mobile no --[protected]

Complaints on "Airtel"
Deactivation of hello tune
I did not opt for hello tune for my sim.
But it has automatically activated.
I am trying to deactivate.
Had called customer care also.
They are not helping.
Please help to deactivate the hello tune.
Every month RS 35 is been deducted for the stupid hello tune.

sir please give me the details of deactivation of my callertune

Hello Sir,

I want to deactivate my hellotunes please do the needful

Dear sir,

I unable to deactivate my hello tune .I was lodged the complaint so many times but they dont response on it .
Pls do the needful

My mobile no --[protected]

I want to Decativate Airtel hellotune.

i am deactivate by hello tunes. automatically they activate it and charge rs 30 per month.

i want to deactivate hello tunes. i tried[protected] and[protected]. but it says it is not valid no.

I want to Decativate Airtel hello tune my mobile no is [protected]

I did not opt for hello tune for my sim.
But it has automatically activated.
I am trying to deactivate.I called Customer care also but they are not helping .
Please help to deactivate the hello tune.
Every month RS 30 is been deducted for the stupid hello tune.

Plz do needful as early.

AirTel — code for caller tune

hi sir gud morng ji

mujhe gurdass mann ki new movie sukhmani se nanahi si gudiya caller tune lagwani hai plz mujhe us ka code nhi mil rha plz aap mujhe us ka code batana to aapki badi meharbani hogi



thanx

ho to deactivate my hellow tune pls tell me

hi sir gud morng ji

mujhe gurdass mann ki new movie sukhmani se nanahi si gudiya caller tune lagwani hai plz mujhe us ka code nhi mil rha plz aap mujhe us ka code batana to aapki badi meharbani hogi



thanx

People try any one of the following methods to deactivate.

1. SMS STOP to 543211 (easiest way)

OR

2. Dail *678# and choose 6 as the option to stop hello tunes - At times it does not work

OR

3. You can call[protected] to deactivate, please note that the directions are in Kannada

Think twice before subscribing to Airtel. I keep wondering in what other ways the Airtel is stealing customers money in broad day light...



Attention: Bharthi Airtel Management

Having these kinds of services activated without the consent of the customers and charging them is bad business practice. These complaints outline your business ethics. Hope you to see some action on these kinds off petty business tricks before someone seriously take action against you. You might make money in short term but you will only end up loosing your customers. Your business is made and running because of the customers. Sooner you realize, it would be good for your future business and your employees. Are there no employees with moral values within Airtel to questions such cheap tricks by the management????
You are all nothing but decently dressed up cheap business enterprise with no moral values nor business ethics..


Disrespectfully,
Praveen

Dear Sir,

I did not opt for hello tune for my sim.
But it has automatically activated.

I want to deactivate the hello tune my no.- is [protected]


With Regards,

Sunil

Thank you all who suggest[protected] for hello tune service...this works...

I did not opt for hello tune for my sim.
But it has automatically activated. It is not the 1st, It is happened 3rd times repeatedly...

i dont knw why a company like airtel doing this type of cheap trick to customers...
seems nobody is using airtel now... thatsy they trying to rob money of customer by this type of tricks...

Airtel Sim Prepaid — deactivate caller tune

Hi
this is sunil i want to deactivate my collor tune From this Number (Mobile No.[protected]). i try 121 many times but there is some problum in your system after choosing deactivate option it not be prosess and discannect.
i also try to talk your castumar care excutive but anable to talk.

kindly help me to deactivate hello tune since i have not activated it thank yu

I HAVE TRIED A LOT TO DEACTIVATE MY HELLLO TUNE ON MY NO. i. e [protected], even i called many of the times on the no. of customer care but haven't got any satisfactory reply...................So its an request to u kindly look into this matter n make my hello tune to be deactivated before 2nd july 2010......

my mobile no is [protected]
we are not activate the caller tune but automatically updated tunes and also deducted rs 30 per month so please deactivate the caller tuned immediately

I want to be deactivated my caller tunes

My mobile no. is [protected]

Thsi is very torture since some stupid hellottune is activated on my sim automatically and[protected] is not working wn i dial this no it says please the no u dialed.please suggest this is very disturbing airtel is like begger...

Also
I have same problem with airtel, that on my SIM automatically subscribed hello tune servce and they deducted my balance. I tryed to call customer care but they are not helping to me.
what can I do? would I throw out my SIM card of Airtel?

my name Usha Rani in kumbakonam, pl cancel to our all miscellane SMS & CALL WILL STOP IMMEDIATE.
My Mobile no[protected]

airtel 9994149682 — caller tune cancellation

Actually oversightly my son attend call and once again on one button , suddenly Rupees 15 less in my account. I came to know that it was caller tune call. Sir actually I done want caller tunes in my cell . so please cancel the caller tune in above mentioned No by immediate action without fail . Expecting your kind cooperation in this regards is highly appreaciated. Thanking you

Ameenakshisundaram
[protected]

Airtel Prepaid Subscriber — Deactivate Hello Tune

Respected Sir/Madm,
With due stat that My name is Paan Singh & my number is [protected] and this number from Mr.Prem Singh actually. The Problem is dat I had activated HELLO TUNE Services by Slip of the pen now I want to Deactive the Hello Tune Service on my number ([protected]).
Kindly Deactivate the Hello Tune Service This is my Die Heartly Request to You.You'll do this I'll very oblidge to you.

Thanx & Warm Regards

Paan Singh

I unable to deactivate my hello tune .I was lodged the complaint so many times but they dont response on it .
Pls do the needful

My mobile no --[protected]

I did not opt for hello tune for my sim.
But it has automatically activated.
I am trying to deactivate.
My mobile number is [protected]
I want to deactivate my hellotunes please do so

Dear Sir,

I did not opt for hello tune for my sim.
But it has automatically activated.
I am trying to deactivate.
My mobile number is [protected]
I want to deactivate my callertune kindly please do so

Airtel — caller tune deactivation

The above Mentioned Service Provider has activated Caller Tune service without my knowledge causing an inconvenience . i want the same service to be deactivated within 24 hrs for the following number [protected]

I did not opt for hello tune for my sim.
But it has automatically activated.
I am trying to deactivate.
Had called customer care also.
They are not helping.
Please help to deactivate the hello tune.

Airtel — Caller tune not getting deactivated

Airtel is cheating customers. We have spoken to customer care 4 times over the last 10 days for deactivation of a caller tune that we did not opt for and came of its' own.

Reference numbers are

[protected]rd August
[protected]th August
[protected]th August
[protected]th August.

The caller tune is a voice of a lady who threatens callers against calling up failing which she would complain to the police.

It is extremely irritating that this caller tune has not got deactivated despite logging a complaint four times. Each time we are given an assurance that it will be deactivated in 4 working hours and this problem is still continuing.

Can you please help, if possible.

AirTel — deactivate hello tune

Dear Customer Care,

Please do deactivate hello tune on my number [protected], right now.

I HAD ACTIVATED CALLER TUNE AND IAM NOT ABLE TO DEACTIVATE IT AND PLEASE GIVE ME THE CODE TO DEACTIVATE

Respected Sir/ Madam

My name is Sathesh Kumar & my mobile no [protected]. I activated hello tune on my mobile number and later my sim got deactivated. when i bought a duplicate sim i was shocked to find that my hello tune has been deactivated. When i called Customer care, they just informed me that i deactivated it by sending an sms to airtel to request for deactivation of hellotune. How can it be true ? How can i send an sms when the sim is deactivated. Think about it ... They knew very well that there is some problem with their system but still they are not accepting it.

What a crappy customer service my airtel. I either need my refund or my Hello tune back.

AirTel = Cheater

Somebody please help me to solve my problem.

Regards,
Sathesh Kumar

AirTel — CALLER TUNE DEACTIVATE

Sir/Madam,

I am suffering due to Hello Tune, I complaint to customer care to stop of hello tune and after de-active of tune, restarted after 3-days and 4-days. What I do ?

my distibuter cant provide me a eazy reacharge value and reacharge coupons also.distributer is chawla traders, ramesh nagar new delhi-15.my firm name is bidlan traders, sudershan park new delhi-15. please rectify my problem.

ON 1 APR I HAVE BEEN FOOLED BY YOUR FIRM BY DEDUCTING FOR HELLO TUNES FOR WHICH I NEVER APPLIED OR REQUESTED I GOT SERIES OF SMS FROM 678520 AND 6782 AND 543211 FOR SUBSCRIBING FOR HELLO TUNE YEH DILL AASHIKANA (WHICH I NEVER DID)AND DEDUCTED AROUND 45 RUPEES FOR THAT I WANT IT TO BE REIMBURSESD EARIEST POSSIBLEAND IN FUTURE A COMPANY WITH SUCH A GOOD NAME SHOULD REFRAIN ITS SELF FROM DOING SHUCH SHABBY AND CHEAP ACT

not axpected from such reputed company

reachage

Date: 04.08.2009
We would like to inform you that you have converted the AirTel Number [protected] to Postpaid from Prepaid and received the bill for 145.81from 20th June to 19th July 2009. But suddenly it has been deactivated without notice and we made several reprentations to your local dealers and nobody has taken interest to activate the same.
Please activate the same number in our group immediately without any delay.

Strongly agree

AirTel — deactivation of scheme delayed

I have requested to deactivate my scheme of 2.50 debit of everyday. But there is no service from their side. everytime they delay it by saying it will take 24hrs or 48 hrs. nothing is done yet from their side. Even they have taken the amount of Rs. 500 for converting the no. from prepaid to billing but they have only taken the amount and after told to cancel it, they have not even refunded the amount.

Airtel — Deactivation of a particular scheme

Dear Sir,

I'm an AIRTEL PREPAID user and my cell no. is [protected], I want to deactivate the scheme in which Rs. 25 is deducted from my balance every month in the first week, thereby reducing all my local call charges to Re.1. I want to opt for other better power plans that has already been launched by your company. But I don't know the process by which I can deactivate my present scheme.
I have already called on 121 and on your other customer services and have sent quite a few sms's but have not received a proper reply. I can't even talk with your customer care executives.
Please solve my query as early as possible.

iam using airtel sim([protected]) for last two years...now am facing some problem with airtel.i can tell that airtel's customer service in bangalore is .
My validity is getting over on 4rth october.i have activated STD offer on 19th september.Now BLOODY airtel people are telling that i cant recharge for validity untill the STD offer gets deactivated .I cant deactivate the offer before this date.In short i cannot use my simcard for 15 days.now am going to take VODAFONE sim as early as possible.I HATE AIRTEL

i am narayana rao.my ph.no.[protected].i activation polyponic tones activation.so two days one time 10/-charge.please this service unavailable please.

AirTel — deactivation request

i want to deactivate this service n my mobile no. is [protected]

this service has been automatically renewd without anything done by me

plz. check this problem

n do the needful

thanx n regards

Airtel — Deactivation problem

I have been using air tel connection for last one year and in between I got two times problem with my SIM card. Every time they are telling technical problem and has to be deactivated. While doing like i lost the validity recharge and the balance also. Now for last two weeks my SIM is not working, it is just showing invalid SIM, customer service is telling that it will take 48 hours to deactivation whereas today is the sixth day, any positive response not yet. I just dont know why they are telling like that if they are not sure about how much time it will actually take to the rectification. The customer service at RT Nagar is very poor, instaed of service they are just giving difficulties to the people.......

Airtel — Issues with Deactivation

I was using an Airtel Landline connection No:[protected] and on 6th may 2010 i applied for deactivation as i no longer required the same. I asked them to prepare a final bill and send it so that i could settle the account. However the number was not deactivated so i called again and was given a new ref no. yet the same was not done so i called again on 19th may 2010 and spoke to a new executive and got a new reference no. but again nothing happened and so i called again and again and again and got new ref numbers each time but no results.

Then started the calls on my mobile asking me to pay the outstanding bill which had mounted as the number had not been cancelled, which i refused to pay as i had asked for cancellation if airtel wished not to do the same then its their problem not mine, however the tone and vocabulary of the callers started changing and my explanation of the issue only got the response that we are not bothered whether this amount is a correct or incorrect YOU HAVE TO PAY IT.

I called customer care again and this time spoke to some of the floor supervisors, interesting people as they apologise at the drop of a hat, promise action but are as effective as their subordinates. They told me my date of cancellation of connection will be 19th of may and i will not receive any more calls for bill payment as a correction will be made. However again nothing happened and my tone and language unfortunately took the worst direction possible (not that i'm proud of it but neither am i sorry for it) and this time with the same promises i got the nodal officers no. (as i asked for a senior person in the organizations/disasters number)

[protected] dialed it a number of times and no one picked up the call. (No wonder the juniors are doing nothing, seniors like this who would want to) Anyway then i checked on the net if there was someone else i could speak to got the mobile nodal officers no. called and spoke with her she said the only help she could provide was to give me the apellate officers no. [protected] called the number it was forever busy (my guess would be off the hook) Wow where do you get seniors like these.

Moral of the story my no. is still not deactivated customer care tells me they have forwarded the request but when a conformation call is made to me i say i do not want deactivation (i must be insane calling for deactivation and then refusing over and over again), they do accept the fact that i have been calling since 6th may 2010 regularly for deactivation but nothing is in their hands as they can only forward the request. They are sorry that they can do no more and give no numbers where i can call and have the issue resolved and I AM SORRY I EVER USED AN AIRTEL LANDLINE.

Respected sir/madam
i had already had a word with a few of your customer care executives and they are unable to solve my problem.And one of your executives who is a floor supervisor, has no relevant information about the query.The problem is that, in the month of april, without any request they activated scheme, in which 1.5 ruppes got deducted daily..When i called the service centre one of the executive gave a no. to me n said that if i cal then the scheme will be deactivate.I called on the concerned no. thrice in the month of april and may.But scheme didn't got deactivated .i request to repay the money to my no.[protected], n plz take some action as soon as possible.
Thanking You

I have similar experience with HDFC bank, but in my case I followed up for a while and given up. They say it is third party service or something.

Same problem arose for me also when yesterday i got recharge done thru hdfc and amount is debited but there is no recharge.
why reputed bank like hdfc falling prey to unscruplous elements,
arvind

I had similar problem. I paid Rs300/- and got credited for Rs30 in my mobile. when I checked with Hdfc they told we are no way related it. Airtel says Rs 300 is not a valid recharge. When Rs.300 is not valid recharge, I am not sure why they accept the amount. No where in the site they had given list of valid recharges.

regards
Chitra
a1bazaar.in

i had the same experience i tried to recharge my airtel mobile 4 times and didnt recieve the recharge but money was debited from account. but i got the money back when i called hdfc phone banking .

Wondarfull

recharge

airtel mobile online recharg

Please send an email to us with all the details at [protected]@airtel.in and we will look into it.

Airtel Consumer Affairs

i love airtel

i tried airtel prepaid recharge but the massege shown is ur trasaction is incorrect but preiously i recharge with same trasaction id, so many time, then i called airtel customer care but they didnt respond properly, i m totally fadeup now.

I want to know the barriing password, pin code 1 and pin code 2 of mobile no. [protected]

I want to knw the barring password, pin code 1 and pin code 2 of my mobile of no. [protected]. Please send these informatio to my e mail address.

I want to knw the barring password, pin code 1 and pin code 2 of my mobile of no. [protected]. Please send these informatio to my e mail address.

pls i also want to know why my airtell line in telling me bared no when i use it to make calls.pls send me the unbarring password for it. my no is [protected].looking foward to hear from you.

Airtel — PUK code

I want my puk code no. my mobile no. is [protected]. Please send my code to my email id. Its urgent!

i want my puk code no. my mobile no. is [protected] please send my code to my email id its urgent.
[protected]@yahoo.co.in

I want to challege Airtel against cheating and mental harassment in court and raise this issue in media.

Airtel has repeatedly cheated while cutting money from my prepaid account. The latest cheating goes like this.

1> I bought a new prepaid airtel number ([protected]) from nasik (MH). While buying the card I had asked the dealer clearly whether I will be charged roaming fees in mumbai. He said "No sir, you wont be charged any roaming fees. You will enjoy the same service in mumbai as in nasik."

2> As I am pursuing MBA in Mumbai so I use this card in mumbai. I was promised that all national and local SMS's will cost only Rs 0.25 but to my surprise I found that I was being charged Rs 0.10 or Rs. 1 or even Rs. 2.00 for messeges. When I called (so called) customer care they said "Sir, it is because of roaming". This means i was given false information.

3> Airtel cuts money for illogical reasons. I have been a loyal customer of Airtel and have always tried to pursue others to go for Airtel. Before I bought this number ([protected]) I had another Airtel number [protected], which unfortunately I lost. I had used GPRS many times on that number and was able to activate or deactivate the GPRS service free of cost. But when I tried to activate the GPRS for the new number [by sending 'GPRSACT' to 511] I was charged Rs. 2.00. Again I tried to call up customer care and requested them to look into the matter. No response!! all I got was a rude reply!!!

4> I activated GPRS service on 28 Mar 2007 from Mumbai, and used it for two days. (Surprisingly I was not charged Rs 2.00 this time for the SMS request!!) Then on 30th Mar 2007 I tried to deactivate the service by sending 'GPRSDEACT' to 511, at least for 7 to 8 times. Each and every time I got 'Internal Server Error' reply.

5> So i again sent deactivation request on 31st Mar 2007 and fortunately I got the reply as "Your request has been registered succesfully. You will recieve a confirmation message within 4 hours." As I am an MBA student I lead a very busy daily schedule, so I just forgot about the thing. But on 3rd Apr 2007 I noticed that my account balance was Rs. 60 less than expected. When I called up customer care they (fortunately) agreed to recredit the amount but only Rs. 45. I was told that "We dont have any record of messages from you on 30th!!! So we cant repay you the Rs. 15 which were deducted for 30th Mar 2007!!!".
I requested the customer care executive to deactivate my service. All I got was a totally illogical and a third class reply. He said "Sir, you can not deactivate GPRS from mumbai. You have to come out of Mumbai and send an SMS request to our system!!!"
Wow!!! I have to go out of mumbai for just sending an SMS. Another question is If we can not deactivate from mumbai then how the hell can we activate??? I had activated the service from mumbai!! My god...!!! I literally didnt know what to say.

6> Even after calling customer care for 4 to 5 times they failed to deactivate my GPRS and again deducted Rs. 14.99 on 4th Apr 2007. What the hell!!! I am tired of all this now. Repeatedly Airtel has been looting my money.

7> I told call center people many a times that there is some serious error in your system, please look into the matter. All I got was sweet reply saying Yes sir!! Many a times I lost my control over my tongue and used abusing words but still no use!!

8> I clearly told them on 4th Apr 2007 that I have been a loyal customer of Airtel since the days I started earning money on my own. I bought Airtel number while I was in bangalore ([protected]) when I shifted to Pune again I went for Airtel ([protected]). When I lost that number I again went for Airtel and bought the current number [protected]. I told one of the customer care executives that I would have to think for Virgin Mobile or Vodafone if this continues. The reply was "Sir aap aapko jo chahiye woh kharid sakte hain.. BPL or Idea.. !!!" Even after loving Airtel brand so much I was given this rude reply!!

9> This thing had happened with old number [protected]. They had cut extra money. I claimed Rs 315 but they agreed to give me back only Rs 240.



AIRTEL IS THE WORST!

Airtel Prepaid Connection — ignorance & poor service of customer care

I am facing problem of cross connection while calling to other no, i have given complaint to customer care at no-[protected] but they are telling that sir i am going to resolve your problem in next four hour but there is no solution. I have logged my complaint 3 to 4 times in past 4 days. But still they are sleeping. lastly i am thinking to appeal in consumer forum regarding this for my mis-use of money & mental harrashment too.

Regards
Avinash kumar
Mechanical Engineer

I Agree cross connection problem in airtel mobile
from any land line,
we receive call I can hear caller voice as well as cross connector
but the can't hear my voice.

Airtel Prepaid Connection — poor service

i m capt jitendra serving in dist kupwara of jammu &kashmir. took airtel prepaid connection but due to unknown reason its calling service is barred please reconnect it. thanks

I am unable to speak to any CSR for the past 1 year from my number. So many complaints are lodged against this through my another number but still no action is taken. Every time false promises are made. GPRS connection is poor. Wrong connection information is saved and no connection is available.
I recharged for a tariff but extra money is debited for STD calls. Artel is losing its name and fame due to bad customer service.

i totally agree. i don know why we are paying rent of 370 or 400 or 500 every month... I really feel that we consumers are loosing a lot of money and airtel chief becomg richer. Looks like they are not ready to do anythg about it.

Airtel — IGNORANT CUSTOMER CARE

THIS IS FOR THE CONCERNED AIRTEL AUTHORITY. I AM A VODAFONE USER AND RECENTLY SWITCHED TO AIRTEL BY PURCHASING A PREPAID CONNECTION NO.[protected] . I HAD HEARD OF AIRTEL CUSTOMER CARE BEING VERY RUDE AND UNWILLING TO HELP IN DEALING WITH CUSTOMERS BUT GOT TASTE OF THE SAME IN JUST 3 DAYS. I CALLED THEM AGAIN AND AGAIN REGARDING A GPRS PROBLEM BUT EVERYTIME THEIR CUSTOMER CARE EXECUTIVES " DROPPED " THE CALLS. I VISITED THEIR ""SECTOR 35 OFFICE". THE EXECUTIVES SITTING OVER THERE (TO MY SURPRISE,IN CASUAL CLOTHES !! ) WERE EXTREMELY RUDE AND SHOWED TOTAL IGNORANCE TOWARDS MY PROBLEM. THEN THEY TOLD ME TO WAIT FOR HALF AN HOUR TO WAIT FOR THEIR EXECUTIVE TO COME . I WAITED FOR THE SAME BUT ENDED UP GOING HOME FRUSTRATED AND WITH MY PROBLEM UNRESOLVED. PLEASE ARRANGE FOR A CALL BACK OR SOME WAY TO RESOLVE MY PROBLEM. I AM WILLING TO WAIT FOR A FEW DAUS BUT AFTER THAT I WILL HAVE TO RESORT TO THE USUAL COMPLAINING METHOD OF CORPORATE ESCALATION..

PRATIK SHARMA
CONTACT NUMBER- [protected]. ( PLEASE ARRANGE CALL BACK ON THIS NUMBER )
AIRTEL NO. [protected]

THANK YOU.

Airtel — ignorant customer care service

15 rs was deducted from my account on 5-12-10... the reason was unclear so i called the customer care.... a person argued with me that i myself have subscribed for it...when i told him that i wanted to lodge a complaint about this he put me on hold for around 9 minutes.they even charge us 50ps for 3 mnts. i have to pay to get justice and i did not even get that.

address of pune airtel galleries dont know please tell

Airtel, India — unnecessary calls, messages

I am getting unnecessary calls, messages. Pl stop this. My mobile no [protected], Gurgaon, India.

Ramachandran.

unnecessary calls, messages
I am getting unnecessary calls, messages. Pl stop this. My mobile no [protected], Chennai, India.

Airtel, India — Excess billing & forcing for payments

Undersigned is being forced by the m/s Airtel for the payment o[censored]ndue charged on account of the value added services. I have never opted for hello tunes, ring tones, game down loads etc and various other value added services from Airtel. Inspite of no request, such services are activated automatically without consent of the subscriber. Over & above, it has been recorded that , whenever such complainst lodged, the same has been activated again after few minutes. No response to the 121, sms sent to nodal officer, e mail , etc but all the efforts are fruitless. Now Airtel is forcing for the payment. airtel is making unwarranted calls & sending objectionable letters

Airtel ahd the worst and idiotic cutomer care department.

I am a manager of a reputed company and I have been using airtel broadband connection for the past one year. My company pays bill automatically as I am regulary traveling out of country for business visits.

i AM TYPING THIS IN CAPITAL LETTERS BECAUSE TO IT IS A SERIOUS PROBLEM.

A AIRTEL CUSTOMER CARE EXECUTIVE CALLED UP FOR PAYMENT. I EXPLAINED FOR 10 MINUTES THAT THE COMPANY WILL TAKE CARE OF THE PAYMENT, OVER THE LAST ONE YEAR IF YOU CHECK MY PAYMENT DETAILS, YOU WILL SEE THAT YOU HAVE RECIEVED CHEQUE FROM MY COMPANY.

TOLD HIM THAT I CANNOT GET THE CHEQUE DETAILS AS I DONT HAVE TIME TO FOLLOW UP WITH MY ACC DEPARTMENT AS I IN A VERY INTENSE TRAVELING SCHEDULE. I TOLD THEM THAT IF YOU DONT RECEIVE THE PAYMENT IN THE NEXT COUPLE OF DAYS, I ASKED HIM TO TERMINATE MY CONNECTION.

AFTER MY DETAILED EXPLANATION, AN EXECUTIVE CALLED AGAIN IN JUST 10 MIN FOLLOWING UP FOR PAYMENTS. THEN THE CALLS STARTED TO FLOW IN AND 5 DAYS IT HAS BEEN HARRASING. I ASKED AN EXECUTIVE WHETHER HE UPDATES THE COMMENT WHICH I TELL HIM. BUT HE SAID YES AND I TOLD IF HE KEEPS CALLING ME AGAIN THEN I WILL HAVE TO COMPALAINT TO HIS SUPERIORS.

THIS IS THE SHOCKING ISSUE HAPPENED.

HE STARTED TO CALL MY MOBILE NUMBER EVRY 20 SECONDS. AND NE VER SPOKE. HE STARTED TO GIVE CONTNIOUSLY MISSED CALLS EVERY 20 SECONDS.

MOREOVER, HE TOOK THE NUMBER AND CALLED ME FROM A BANGALORE NUMBER AND "THREATNED ME " ASKING WHICH AREA I AM AND WHY DID I TALK TO HIM LIKE THAT WHEN HE CALLED ME FROM AIRTEL. THEN HE STARTED TO ABUSE ME USING " ".

I HAVE HIS NUMBER REGISTED IN MY PHONE . WHEN I COMPLAINED TO A SENIOR OFFICE NAMED SUBRAMANIAN, AIRTEL COMPLAINTS DIVISION, HE ASSURE ME THAT APPROPRIATE ACTIONS WILL BE TAKEN AND ASSURE ME THAT THERE WILL BE NO FOLLOW UP CALLS.

BUT IN 20 MIN A GUY FROM AIRTEL CALLED ME AGAIN FOLLOWING FOR PAYMENT. IT WAS DISGUSTING AND KEEP IRRITATING EVERY 15 MIN.

AGAIN WITH ALL HOPES I CALLED AIRTEL COMPLAINTS DIVISION AGAIN, SPOKE WITH ANOTHE R ESCALATION MANAGER" AARTHI" . SHE TOO NEVER RESPONDED AND PUT ME ON HOLD FOR 20 MIN" . AND THE CALL GOT DISCONNECTED.

THIS IS THE WORST EXPERIENCE AND HARRASMENT. I HAVE ALREADY GIVEN THE NEWS TO THIS LOCAL NEWSPAPER AND IT WILL BE PUBLISHED SOON.

THE NUMBERS FROM WHERE I RECEIVED CALL;

91 [protected]

THE AIRTEL EMPLOYEE WHO THREATENED ME FROM A MOBILE NUMBER : [protected]

TO MORE SHOCK, MY COMPANY HAS PAID THE PAYMENT AND ON FEB 28TH WITH THE FINE AMOUNT. THE CHEQUE DETAILS WERE ALSO GIVEN TO THE AIRTEL EMPLOYEE WHO CALLED AGAIN JUST FEW MINUTES AGO.

PEOPLE HAVE TO DECIDE AND JUDGE THE AIRTEL.

THANKS
ARUN

my airtel no is [protected] from karnataka in karnataka my place is in srirangapatna mandya district, sir i am prepaid coustomer of airtel from 2006 i had activated mobileoffice for a weekly package of Rs 99 per week but here in srirangapatna the mobile office speed is too low, where i informed costumer care office, they tell me to inform to gprs customer office their no is 12118, when i contact them they tell me to inform to costumer office & they say that it is their network problem & again i contacted costumer center no 121 told them what gprs customer office told me that it is a network problem then they told me that they will resolve this problem & i got the message that your problem is resolved but here the same problem is there no network & no mobileoffice but i am trying & trying to get connected to mobile office where there is network it gets connected for example in bangalore & mysore but not in srirangapatna so i am fedup with this mobileoffice & network connection so some of them incliding me will disconnect airtel & go to other services if you doesnt resolve this problem it is not for me we the people in srirangapatna have given lots of complaints from past 3 months in regarding network but they have done nothing, so here all have come to conclusion that airtel is BOGUS & all will one fine day gets disconnected from AIRTEL.

Hi,
I have AIRTEL fixed line with broad band connection.My number is[protected].
I have frequently problem with line disconnection while tacking the connection of the line from air-tel.When ever raise the complaint they never solve the problem what they promise the time limit.
Now I raise the complaint on 24 May 2013 at 1:13 AM for fixed line is dead.
As per customer care person promise they need to closed the complaint on 24th May 2013 on before of 12.30PM but I got one more message from AIRTEL they will plan to close the complaints on 26th may 2013 on before of 7PM.
I called them what is the problem they replied me because of the cable problem they took some more time but surely fixed on given tome but no one came to my home for check the connection till now. On the 26 may 2013 1PM again I got message from AIRTEL they will plan to close the issue on 29 may 2013 on before of4PM and called the AIRTEL customer care person they replied they had found the problem in DB box and again I asked them I never found the any AIRTEL technical person in near to my DB box and check the line in DB box to home” after i asked this question that person simply laughed then I understood they simply cheeting me.
Then I asked them shall i quit the connection they said after you will pay the outsating balance If i raise the quit request they will do with in a day.
They not ready to solve my connectin issue but they will ready to cut the connection.
my mobile number is [protected].

Mob--[protected] on 18 nov 14 at 5:54 rs-50 were charged for burnitall game, whereas, neither i have asked nor used the same .Pl refund my rs-50 to my mob balance or to my sbi a/c [protected] . Nirmal kumar

I have complained many times through dial 198 for-mob--[protected] on 18 nov 14 at 5:54 rs-50 were charged for burnitall game, whereas, neither i have asked nor used the same .Pl refund my rs-50 to my mob balance or to my sbi a/c [protected] . It is not understood that how a service provider can charged the amt without providing /asked any service and this is being done with thousands customers which is highly irregular.- nirmal kumar [protected]

sir, iam using inernet post paid, last month some tech problem, technician came and retifed the temp only he says modem problem, we cant replace the modem for indul partys. it will replased only for companys. i think company only paying money others not paying money we are using free of cost? ir ur not replase the repaired moderm iwill quit ur service.i will go to some other network.

Hello sir/Madam,

I have buy the Airtel Prepaid number ([protected]) yesterday. i have submitted my all doccuments like my driving license and photographgh but my number is not yet activated still. so please activate my number ASAP.

Thanks in advance,

Regards,

Mohan Raj.

On 16/03/2008 (Yesterday) suddenly i recieved a message from airtel ERECHARGE saying tat
recharge successful talktime 0.00 mrp Rs.20 transID :[protected]
I dint made any recharge.

Pls investigate on this.
How to find that who had made this transaction.
How to Revoke this transaction?

Thankx in advance

Hello sir/Madam,

I am Airtel regular custmer my mob.no-[protected] company is dudecting Rs.30/-in my balance for voice chet service.so please close the service asap

regards

sanjay

Hllo Sir,

I am A.Nagarajan, running a retail outlet in steel plant, salem. Distributors are suppose to give incentive for every airtel activation. But I didnot receive any incentive so far. This happens from the month of september when it was under ULTRA COMMUNICATIONS. From the month of december dated[protected] it has been taken by SHAHATH COMMUNICATIONS. Approximately 112 activations has to be given incentives from september 2007 - march 2008, it was taken to the knowledge of TSM. Mr. KUMAR,[protected] he told that he would look in to that. No steps was taken so far kindly do the need full

Thank You,

With Regards,


(A.NAGARAJAN)
[protected], [protected]

Air tel - lifetime prepaid — enquiry about my deduction in balance

My mobile no. is [protected] I had activated the GPRS on 7th june 2008 and on the next date i had deactivated that GPRS service during that period my balance had been deducted by Rs.15/- i know that is the GPRS charges, but even after deactivation my balance had been deducted by Rs.15/. I had made an enquiry about my problem in customer care ie. in 121 but they didn't reply me at all they just avoiding my problem.

I just want to know why my balance had been deducted and for what reason.
i am waiting for you response.

airtel,lifetime prepaid — deduction of balance

Every month i got mesz from airtel that thank u for using airtel and my balance is deducted by 10RS.I m getting this problem 5th time .First time my balance was refunded but after that whenever i call the c-care they told me that u have this service that's why ur balance was deducted but now i have to take acction against this becz due to this, I have to switch of my MOBILE.My contact no [protected]

Airtel Prepaid — forced RT charges

my phone no is [protected]-Jaipur.I receved a message saying" Cogratulation on starting.you have subscribed to Hello Tunes Subscription pack for 90 days" I never subscribed any RT and they unneccessary deducted charges from my phone.Please arrange immediate reurn of my money As I am an old professor and do not like such tricks.message came from678060. PLEASE STOP ALL THIS

Airtel — Subscriptions without concern

I never subscribed for Y zone, esher or any other package but still
Airtel is renewing the subscription and charging money.I have wasted arround Rs 500 because of this.

Airtel — barring services of lifetime airtel prepaid subscription.

Eventhough My balence is sufficiant my lifetime prepaid services are barrded feom yesterday morning.once again rechared with some ammount. eventhen my services are not restored. Why suddenly services are barred to life time sim card. how it can be once again activated.This is the first time this kind of thing has happened.Why is it so .Some replied that there is a tech problem is it so. Do the need ful at the earliest.
My airtel no is [protected].

Thanks a lot

with best wishes to all airtel staff.

A.G.V Prasad

sir. in my balance daily 1 rupee.they are detecting.i lost 10 rupee...in my balance.customer service is bad, they are not responding...

respected sir, madam
this is balmukund singh thakur from bhopal (businessman) i used my prepaid connection and my no is 91+[protected] i used also 2 other no of bsnl and reliance, i have a balance in my mobile and i cant used just hello tunes, and any types of functions but without my information my balance were in minus my sister is also in tata indicom as a post of manager so i 9 very well all the rules and regulation, i have so many friends of airtel and only the network reason i used airtel services but last 3-4 days my balance were be in minus so my extremely request to the higher authority i want fully explanation of my balance and who is the responsible, i do not want my any excuse with in 3 days, otherwise i will help towards the court or human act department, and the main problem is that in night shift some executives not give proper response, and they used very worst language, and threatening towards consumer.



24/10/08
1.41 AM balmukund singh thakur

Hello sir/Madam,

I am Airtel regular custmer my mob.no-[protected] company is deducting around Rs.30/-in my balance.

regards.

Hi,
I m prepaid customer and my number is [protected].On 7th Nov 08 Rs.30 has been deducted from my balance. I never subscribed of Mitti ke rang.I got message from Airtel "Your subscription to Mitti ke Rang has been renewed and you have been charged Rs.30". Same thing happened before three months.
Could you tell me why this is happening with me. I have been
requesting you since long time please don't do like that.
Still nobody listening me. I have to move towards comsumer court if you want avoid this activity.Plz refund my deducted money. Plz do not deduct any amount of any other services without my permission. Otherwise i've to close Airtel connection. Your customer care is very helpless.They didn't register my complaint.

Rajesh
[protected]

airtel is just .
but I can change my prepaid no as it is circulated alot.
these guys keep on deducting money for no reason
like they deduct money for text based services as I never subscribed fot that
yesterday they duducted rs 10/ for wap services activation
whereas i am already using gprs
what the hell is this
some should be there to nail their .

AIRTEL FRIENDZ PREPAId — deduction of balance without services

well yesterday in the evening i recharged my card +91 [protected] and got a credit of 87 rs but just within six hours when i checked my balance it was on 13.79 rs how the [censored] is it possible when i dun use any special services . i want my credit back you mother[censored]ers [censored] you.

SANTOSH

sir,
I m retailer selling all cards, recharging and access, i have complaint regarding dist.service on20.11.08 i have did wrong recharge of rs.440- in mobile no [protected], immediatly i lodged a complaint from u r side it is cancelled but still i haven't got refund even i have made complaint to u r sr but in vain, secndly u r dist. have given me the card in diwali time with 150 A2A balance i sold the card but customer got no balance when i asked to dist he said scheme is over i cant understand then why they r selling such cards hope i will get reply soon
thanks HARESH WADHWANI
FIRM:RENU'S GANDHINAGAR GUJARAT M:[protected]

Hello sir,
i m ur new customer for prepaid connection. My new connection containing no.[protected] has deactivated without any resion. i want know about that resion. plz reply me on my e-mail id "[protected]@rediffmail.com".



thanks Lavish Rathi

Airtel Prepaid Connection — wrong deduction against wap service

Dear sir,
I am a prepaid custumer of airtel, my cellno is [protected]. I have mistankly connected to
the WAP service and rs10/ are being deducted daily from my a/c.I have compained to the
wap service via net, via sms and personally to the prepaid office at sangrur.but still the
deduction Rs 10/ is continue.So it is requested to stop this or I will have to proceed to
the consumer court or to quit the company.
P.S.Rahi ([protected])
retd bsnl engineer sangrur
[protected]@rediffmail.com

Airtel Prepaid — Where did my money go?

As an airtel subscriber for a pretty long time now I have no hesitation in saying that it is probably the worst cellular service provider in the country. It is impossible to get across to the customer care representative ( funny that[protected]...the number does not exist !!!).On reaching the number you get an order to send airtel as an sms to 121. You just cant put your complaint across. This i have been enduring for the past year or so. Nevermind the cusomer disregard that seems to be the motto of this company. Today's tryst of mine with this company seemed to be heading courtward.I got a Rs.240/- topup done today at 10:12 pm and this is what I get as a message ...Recharge successful on[protected] at 10:13 PM.Talktime Rs 0.00.MRP Rs.240.00.Trans ID[protected].Dial *12*#( toll free) blah blah and the regular airtel nonsense.

Now sirs, kindly let me know as to what i should do to set it straight one last time !!!

last one month i have receive msg from customer care recharge with 111Rs & get life time validity & 100 Rs main balance . offer valid till 15th april

when i m recharge with 111Rs i m not got lifetime validity & 100Rs main bal. also i have got just only Rs 98 main bal. so plz solve my problem as soon as possible.

last one month i have receive msg from customer care recharge with 111Rs & get life time validity & 100 Rs main balance . offer valid till 15th april

when i m recharge with 111Rs i m not got lifetime validity & 100Rs main bal. also i have got just only Rs 98 main bal. so plz solve my problem as soon as possible.


my mobile no.:-[protected]

Sir
Please unsubscribe my yahoo zone, Miscellaneous. Don't renewed again subscribe my yahoo. Inform me after unsubscribe in sms. My Airtel Prepaid mobile no is [protected]

Airtel — dudecting my money

last 4 days airtel dudecting my money from my blance i have complain about this but no one take action

sir,


I recharge my mobile on[protected] at 12.40 pm for Rs 200.00 but i receive only Rs 46.51 talk time value.
I called customer care.they are not taking my complaint.kindly consider my complaint and do the proper recharge.my num [protected]

I havent activated for matrionials mobile service on my airtel prepaid but still it has deducted Rs 30 for the same.I request you to compensate now otherwise I will go to consumer court.Please recharge rs 30 at [protected].

sir/madam,
my name is sourabh jain i am your regular customer since 2004 .i am facing some problem with with your service to me. i have also confirmed my problem with your customer care but their attitude is totally diapponting toward me so i request you either to solve my problem otherwise i will have to switch to another cellular service.
sourabh jain

sir/madam,
my name is sourabh jain i am your regular customer since 2004 .i am facing some problem with with your service to me. i have also confirmed my problem with your customer care but their attitude is totally diapponting toward me so i request you either to solve my problem otherwise i will have to switch to another cellular service.
sourabh jain ;
[protected]

Airtel prepaid mobile — deducting Rs.30/- for no reason

Sir,
I am using airtel prepaid mobile No.[protected]. On 12 Oct 2009 I was charged with Rs.30/- for reason not known to me. Though I complained vide Complaint No.[protected] & [protected] and again on 13 Oct 09 vide [protected] & [protected]. No response have been done till date. I would like you to credit the amount immediately.

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,

Robin K

friendz chat — stop my friendz chat

every month from air tel friendz chat u are deducting 30 rupees. since I am not at all using this.

so here after do not deduct any amount from my number. i[censored] deduct once again I am going to

. and also do not send SMS from friendz chat.

Reliance Communication — 90 Rs have been deducted from my balance meanwhile i have not activated any service

Dear sir,
My name Arun kumar and my no. - [protected]. i have a problem regarding 90 rs have been deducted from by mobile balance meanwhile i am not activated any service the why 90Rs have been deducted from my balance . i have contacted customer care executive many times but they can not give ma a sufficient answer they are saying that many service like news , jokes and sayyari have been activated in your number but i have not activate above service in the past . sir customer executive activate these service to complete their target and achievement . so plz sir take a needful action as soon as possible otherwise incoming month again 90 Rs will be deducted from my balance.

Please remove my mobile no from friendz chat list as it is always disturbing me

Airtel Prepaid — Activation of service without my concern

I am a prepaid customer of airtel till now I have never activated any service value added service but still I get sms saying that I have expired some audio cinema service and If I want to stop then send stop sms to 1201 but so many time I tried it gives options and when I send options it says no reponse for 5 mins please send request again....
This is actually looting of customers and I dont know what the nodal officers are doing about this(I think even they are not interested in solving our problems) RIGHT...

Airtel Prepaid Connection — Deduction of cash for Airtel Friendz Chat without my consent

I have an AirTel prepaid cellular connection (number [protected]) .

Since last 2 months, they are deducting Rs.15/- per month, for a service viz., Airtel Friendz Chats, without my consent. Since then, I am constantly trying to contact them through their customer care number to stop this useless service. Unfortunately, this customer care service is not providing any facilities to hear my problem and nobody is there to hear me.

Kindly do the needful to stop Airtel Friendz Chat service from my cellular number and get refund of my deducted money.

Airtel Prepaid Connection — connectivity suspended from 20th february evening onwards

To the airtel customer care service. My mobile no is [protected]. Availed the said connection on 20th Novemebr 2009 against submitting copy of my Indian passport as proof of my identity as my previous mobile ([protected]) was lost along with the hand set while travelling.
I have been using the new sim without any problem. Two times service was suspeneded I unknowingly ignored the alert message but soon resumed after calling the service providers. On the 20th February 2010, the connectivity was suspended and the it was shown that sim registration failed. I have given this number to my friends and relatives and to my office also. As a result I lost contact with my pesonal, official and social circle. I have contacted the dealer, customer care centre at Ernakulam, and Kannur but of no use till this time. I NEED THE MOBILE NUMBER BACK, KINDLY MAKE NECESSARY ARRANGEMENTS IMMEDIATELY TO RESUME MY AIRTEL CONNECTIVITY

I am Friendly boy

Subject : deduct balance illegally.

Hello sir,

I'm regular airtel customer since 4 year. And surfing internet most of the time by mobile office service (98 recharge). Today 29 march at 2.30 pm during surfing i downloaded a online game. When i start it, a message shown: Checkout some of these cool sites when the game is opening...
BABEisland.com click to explore

and when i click a message and from airtel:
message from 54321:
Thanks for using AD-Temptation Island subscription service from Airtel.You have been charged Rs 7. MobileTV Watch IPL http://10.2.34.47/OTA

sir i suprised ! What is this ? Now i am very unhappy from airtel service. I complained to customer care but not satisfactory answer..

can u tell me sir how can you deduct balance by that type of cheating link, where there is not any subscription service type of clue text.

pl sir solve that problem permanently for other serfer like of so that we can beleive on airtel.
And and give back my balance deduction.

Subject : deduct balance illegally.

Hello sir,

I'm regular airtel customer since 4 year. And surfing internet most of the time by mobile office service (98 recharge). Today 4 april at 5:30 pm during surfing i downloaded a song. When i start it, a message shown: Checkout some of these cool sites


and when i click a message and from airtel:
message from 54321:
Thanks for using AD-Temptation Island subscription service from Airtel.You have been charged Rs 99. MobileTV Watch IPL http://10.2.34.47/OTA

sir i suprised ! What is this ? Now i am very unhappy from airtel service. I complained to customer care but not satisfactory answer..

can u tell me sir how can you deduct balance by that type of cheating link, where there is not any subscription service type of clue text.

pl sir solve that problem permanently for other serfer like of so that we can beleive on airtel.
And and give back my balance deduction.

Sir today while i was surfing on my mobile browser suddenly one msg receive to me which was saying that thanks for activating AD-Temptation Island subscription service from Airtel and 99 rupees has been deducted from my account so plz help me out.my mobile no.[protected]

Sir,
I am one of Airtel prepaid customer, more than four years using the same number . After gone through latest plan change offer from One rupee to per second offer recharged twenty one rupees and two more rupees charged for life time incoming free offer ten days back through airtel authorised shop . Message received from airtel saying that amount charged successfully .
After paying the plan change charges, call rate was doubled from the previous one . Next day problem was communicated to Airtel customer care centre chennai . They informed me within 24 Hrs your call rate problem will be resolved . Till now for me double call rate only deducted from charged amount . pl help me to solve this issue . mobile number [protected]

S.Kasi
chennai

Airtel Mobile Services — Deduction of Amount for service which i haven't registered

My complaint is that Many times Airtel mobile service provider are activating the Services for which we havenot registered or requested for &automatically the Amount is deducted from Our MObile balance.I have registered the complaint many times to customercare but it continues even they made assurance that it will not repeat & my amount is getting deducted everytime. Recently same thing happened i lodged complaint to customer care for refund which they assured but didnt& continued messaging jokes service to me & deducting the amount thereby.My mobile no is [protected].please look nto the matter & get me my amount refund.

Hello Sir/madam
i am using airtel prepaid connection(mobile no. [protected]) and i have received message that i have subscribed to gamesclub and 5Rs, have been deducted form my balance on 04/09/10 & 05/09/10, actually i have not subscribe to any gamesclub, still i have given an unsubscription message to you on 05/09/10 after that no balance have been deducted for three days but again on 09/09/10 my balance have been deducted my giving me the same message.
i have also call to your customer care but they have not given any satisfactory answer so, i request you to please stop deducting my balance and don`t disturb me by giving any messages.
regards
sharad

Airtel is CHOR Company, same happend with me. Illegal deduction from many days, now my balance is MINUS. If Airtel will not refund my money will also go to consumer court and change my service provider.

Today, my balance is MINUS 2.59, and dont know upto which amount it will deduct ?

[protected]

sim card rejected

Airtel service is very poor they active service without information. For this reason many people stop using Airtel.airtel service

Airtel — deducted Rs 99/ from my recharge

on 1stJan 2011, I got message to download free on airtel live ,when I opened to read ,finding it useless cancelled it ,I got message that Rs. 99/ have been deducted from my account.
My phone no. is [protected]

airtel lifetime prepaid connexion — illegal deduction from my no.,thought no subscription enjoyed

Dear sir,
I have got a new airtel connexion bearing number, [protected],two months ago. When activated, I had been awarded rs.20.50 INR, as initial balance.
I am using the sim in my xperia x10 from the beginning.My only purpose is to enjoy the gprs services in the set.so that I have activated rs.98 gprs plan
Suddenly I notice rs.1.00 is left in the main balance.when searched, I got the following message,-
Viacom18 subscribe karne ke liye shukria! Dial 56882 at Re1 per min, aapse liye gaye hain 1Rs 1dino ke liye.Seva band karne ke liye dial karein 56882000 free.
So I speculated, each day Rs.1.00 had been deducted from my gsm account.but I never subscribed to the claimed service.
Therefore,i am asking for the complete refund of my balance.the same kind of criminal offences had been experienced by me on my other no,[protected].
I will be glad if the forum authority takes suitable action against this service provider for their continuous nonsense.
my email is, [protected]@gmail.com

Hi,

The same incident has happened to me too.When I googled to see what is this viacom service, I happen to see this article.
As it is 1Rs, it dint come to my notice till now but because even I havent subscribed to for any such service, I dont understand why is this happening.

Anyways when I called to Airtel customer care (198), they say that it has been activated since 17 Feb and I have been charged since then.It has now being deactivated.
Also before this I had got some Hellotune activated without my knowledge but anyways I was refunded the whole amount later.

But I request the Airtel services to please take care of such issues.

I have airtel prepaid no [protected]. My charged amout is being unnecessarily being deducted /debitated for different services not required by me and without my consent. Please stop all paid service, if any to this number, except call charges. Thanks
Shive lata

Airtel Prepaid Connection — Deduction of balance without subscription of any service except GPRS

Dear sir,

I have complain against a Airtel service. Without any sub scription every day my mobile balance is deducting since last week. Please see the last week transaction and confirm on my mail id and also return back my balance as soon as possible.
Before 2 days i have done complain and the reference number is CBDCC[protected], and customer care people told me that 9-Mar-11 be the last day and till that day complain will resolve but still today not resolve.

I have complain also on customer care which put our call on hold more than 2 min so that your Airtel company will get .5RS from our side. Another thing is there when i call on care number 121 then all the instruction i followed nd finally i got reply from your end call to 198 and when call on 198 then finally i got reply to call 121. Are we free person? have i no work?

If eventhough this my problem not resolve then i have to go to CONSUMER COURT and case against Airtel Prepaid mobile connection.


Regards,
Ketan Patel

iam living in chennai iam using airtel no for 8 years wat is the procedure to file case against airtel in consumer court please guide me thanks

Airtel Prepaid — Balance Deduction for services I never asked for

Airtel kept deducting money from my account for 4 months for some cricket pack which I never asked for......... neither I got any score updates at my mobile in this duration...... but money was deducted from my account....... when I complained, they deactivated that pack and later said "we cant take care of your complain as your special pack has been deactivated. Complaints are taken only when packs are active." But problem is that I said them to refund the money that they have deducted and didn't asked to stop that service pack.
I am fed up of them...... what worse...... later I came to know that there were 2 other services were active on my number when I never asked for them. They keep activating packs on their own. And no message is sent from them saying that amount is being deducted or it is about to be deducted.
And poor response and reasons when I complained. They are not ready to do anything about my complaints.

Balance Deduction for services I never asked for
[protected]

Airtel Prepaid — prepaid balance is deducting without service

I have been an Airtel Customer for the past four years, but the last one year im using gprs on my mob . My Number is [protected]. since everymonth some message is coming saying that im dowloaded some java games of gclub and as a result of which Rs.30 is being deducted from my
prepaid balance every time.
I have been making calls to the customer service everytime to deactivate the
service and I am being told that the service is being deactivated and that I
would also be refunded the amount as I was wrongly charged even after making a
request to disable the service.
now the last three months it is again repeating and the amount is not refunding. even my number is blocked for customer care complaint. im not able to get the option to talk to customer care exucutive from 198.

i am also facing same problem . my no is [protected]. without any usage of service or activate any scheme airtel deducted my balance twice on 7/4/11. when i call to airtelcare they didn't responce me properly about my compaint. very bad expience. shame on airtel hame on mittal

Yes, I do have received talktime of Rs 100 from airtel. But was it just a compensation? There were 3 service packs active on my mobile number since December, 2010. Rs. 3 per cricket match has been deducted from my balance since then. Then there were two other service packs active on my mobile, I don't know since when, and Re 1 deducted per day. After paying so much I don't know how to react to your Rs100 bonus. Should I feel something better than nothing?
Gaurav Arora.

I am Fully Agree for that User Comments.

Airtel is Too Much Bad, Poor, Fraud, Liar, Unfaithful, Unbelievable, cheater & 3rd Class Mobile Service Provider.

I have a pre-paid mobile connection No. [protected]. I got a top up of Rs. 444/- on the 5th of this month. the balance however showed a balance of 404/- only.

Now suddenly after a week, the phone is not showing any connection. When the above no. is dialled, it says the no. does not exist!

Have been trying to lodge a complaint telephonically but after being connected to the executive there is no response. The phone is on hold for a long time and then disconnects.

I am an airtel prepaid customer since 2005.My no. is [protected]. I am fed up of airtel unnecessary schemes activated on my number without my consent. Few months back they activated job alert on my number on their own and charged me Rs 1 everyday, I called the customer care and after arguing with them for 3 days they deactivated it. Now, they have come up with another scheme, they have activated property alert on my number and again they are charging Rs 1 per day. I am facing problem as I am on roaming. I want you to deactivate the alert or I will have to use number portability system. Please stop activating these kind of schemes on your own.

ROHAN
[protected]

Hello!

My number is [protected] and the Service Provider is AIRTEL.
I am often being charged by activating unwanted services without my knowledge which is very bad.
I tried to get it solved twice and was able to get back the deducted money. I had seriously shared my problems to one of the Senior Executive of Airtel Customer Care, but i don't remember the name now.
Now I am fed up of this as I cant keep an eye on this all the time.
It seems this is done as a part of the business strategy to make money as much from users.

I am almost kind of decided to change the service provider.