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Updated: Apr 5, 2025
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D
Durai
Feb 28, 2008
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Poor Online facility with Airtel

I've been facing serious issue with poor quality of Online portal service and the Customer Support. The Web page is most of the times down and malfunctioning. At times, it's too irritating to login, as it never logs and always prompt for the personal details even if you provide it hundred times. My concerns have never been addressed!

Regards,
Durai
<Victim of Airtel service>...
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M
mayank
from Jaunpur, Uttar Pradesh
Feb 28, 2008
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tariff canceling without verification

in december i took a tarrif of Rs399 which had a validity of 6 months.
on 12th februaryat 3.43pm IST i was in roaming zone, i had recharged my number [protected] for rupees 35, but the shopkeeper recharged it for Rs34 which was actually a tarrif plan. so what i face now is a situation in which my proir tarrif has ben cancelled without verification,and i m now active with that Rs34 tarrif plan. i feel robbed. pls with all due respect...
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A
ashu18762003
from Delhi, Delhi
Feb 28, 2008
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Wrongly activate caller tune

Dear Madam/Sir,

Today Airtel Activate the caller tune. & When i am telling to Airtel they told me the call is given by airtel at 1.30 pm. But I did not get any call from 10.15A. M. to 1.31PM. and they always harshed me. Please help me. My mobile no. is [protected].

Thanks & Regards

Ashutosh
[protected]...
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K
Kavitha Gopinath.N
Feb 28, 2008
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Getting ECS debited even after surrender of the SIM card

Hi,
I would like to bring to your kind notice the below issue.
I was using a GSM mobile connection from Airtel with the number[protected]. I surrendered the sim card on 15th of December in one of the Airtel outlet at GR communication jeevenbhimanagar, Bangalore. The simcard were accepted and the full and final bill was cleared by cash as I was leaving India.
As my mobile bills were attached to Citibank for ECS bill payments,...
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D
DAJBHAU.S.PATIL
from Erattupetta, Kerala
Feb 27, 2008
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no proper service/bill not getting

Dear Sir,
This is with reference with the above,
MY NUMBER [protected]
MY NAME DAJBHAU.S.PATIL
SUVIDA DRUMS
PRANAV KRUPA BLDG 2727
OPP.DEVDARSHAN SOCIETY
MHASA ROAD
MURBAD ROAD THANE
ALTERNATE NUM: [protected]
I AM REGULAR CUSTOMER OF YOUR ORGANISATION FROM LAST 1 YEAR BUT SINCE THE DAY I HAVE BOUGHT YOUR CONNECTION NOT A SINGLE MONTH I HAVE RECEIVED MONTHLY BILL ON...
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P
ponnayan
from Delhi, Delhi
Feb 27, 2008
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Simcard registration failed

Respected Sir ,

I am ponnayan , my airtel sim card is missing for this month (14/02/2008) , Now i bought duplicate airtel simcard for this month (21/02/2008) . now only airtel simcard is not in service , Sim number is[protected] mobile number [protected],(SIM CARD REGISTRATION IS FAILED) so please activate my sim. registration failed mobile number is [protected].
Any Doubt please contact sir .
my...
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I
ILLAYARAJA MANIAN
from Delhi, Delhi
Feb 27, 2008
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TRYING TO CHEAT CUSTOMERS

I called Airtel call centre on 4th Jan 2008 for cancelleing my Line No:[protected] one Ms.Nirmala Devi attaneded the call and she asked for the extention or gift the line to somebody,after i said no then she accepted my cancellation request and she also informed that"Your line will get cancelled from today,but you can use your line till 22nd Jan then line will get permanently cancelled.She confirmed that there will not be any rental...
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R
Rishabh patni
from Delhi, Delhi
Feb 25, 2008
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deducting amt even after complaint on service GPRS

Dear sir,

Hope you be fine.
I am Airtel prepaid customer from pune.It is ironical to state that I made complaints several times to customer care 121 about the wrongful deduction of amount from my airtel connection mob n.-[protected] but all my requests fell to a deaf ear and the concerned authorities are not serious at all at my grievances.Here are the details of illegal deductions :
Rs 15/day daily is deducting...
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R
Rahul chandra
from Bhopal, Madhya Pradesh
Feb 25, 2008
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loss balance

1 . my balance loss atomatically in date 25 feb .
2. without my calling my friends recieve my missed call , it is not problem of handset because i m check change handset.

i have complaint in mobile customer care but not solve problem....
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V
Vipin Sekhar
Feb 25, 2008
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Resolved

Connection not provided

I applied for a broadband connection in the month of November. The form was filled and the cheque of Rs. 850 favouring Airtel taken which was leter debited from my account. I was not given any recept for the same and the guy told me that he will give me the receipt later. After 10 days the guy went untraceble and his mobile is not valid. Called up Airtel customer service and they ask for the receipt number that was not given to me. I later...
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R
rajiv73
from Gurgaon, Haryana
Feb 21, 2008
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Resolved

Unprofessional, incompetent and irresponsible response by AIRTEL and poor billing software

I am narrating complaint made to M/s. Bharti Airtel Ltd; New Delhi

Subject: Correction in bills for Mobile No:
Customer Name: Mithun Agarwal
Bill No: [protected]
Bill Date: 21/11/07
Period: 20-Oct-07 – 19-Nov-07

In the bill detailed as above a sum of Rs.4081/- has been charged for Value Added Services. On enquiry it was informed...
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A
Arvind Nath Purohit
Feb 20, 2008
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Poor service

Dear Sir,
Hamara Ratlam M.P. mai shop hai Noble G. Stores. Ham Airtel ke voucher or simcard sell karte hai, par kuch month se hamare pass voucher or sim card rakhe hue hai jinko aapke dilar change nahi kar rahe hai or hame har baar talte rehte hai aaj se unhone hamare mobile par balance dene mai bhi tal matol chaloo kar diya hai, jis se ham hamare customer ko proper service nahi de paa rahe hai is baare mai turant kuch kare jis se...
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N
naaz
from Delhi, Delhi
Feb 20, 2008
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Resolved

server prob (mobile office)

i use mobile office service..4m abt a yr..n i used 2 get fair service..but from ..last few weeks..i m facing prob..server is vvvvv down i m not able 2 get connected..n its taking lonnnnnnnng tym ..2 get connected..well ppl dont hav tht much of tym..tht thy will wait 4 an hr..
n even though it gets connected..m not able to open any web page..
plzzzz do take sum +tive action 2 improve it..after all we r paying 4 this service...br...
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S
sudhansu.tex
from Mumbai, Maharashtra
Feb 20, 2008
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Resolved

cancellation of 460 plan

this is sudhansu of prepaid no-[protected]..
i want to cancel my 460 plan........
but there is no response from airtel custmer care....
i had talked 3/4 times , they gave me assuared it will be cancelled after 24 hours....
they didn't do that rather that they deactive my custemer care no.........
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S
sudhansu.tex
from Mumbai, Maharashtra
Feb 20, 2008
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Resolved

cancellation of my 460 plan

this is sudhansu of prepaid no -[protected]............
this is worst airtel service i have ever had............
had talked so many times to the custmer care..............
had also some cmplain no............
but after 2/3 calls ,they deactive my custmer care no............
i don't know what to do with the sims...................
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P
purusouttam sahu
from Aurangabad, Maharashtra
Feb 20, 2008
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To stop expensive incoming sms

Respected sir,
my self purusouttam sahu, i have a airtel mobile( Nokia handset).there are so many sms like ( jokes sms,cricket sms,hollywood news sms) comming in my mobile. due to this cause i suffer huge expense. so how can i release from such expense and please advise me how can i stop such type of sms.

Thanks & Regards
Purusouttam sahu...
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R
Rachna Sharma
from Delhi, Delhi
Feb 19, 2008
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Misplacing cheques twice

The Airtel (Dehradun) Ottrakhand called me over phone to hand over the cheque of post paid bill of Rs 745 for the previos month through their Representaive who was visiting my Office on 31Jan,2008.The Representative named Munish collected the Cheque in person .Afer a lapse of 15 days again a call from the Airtel cenre came that we are retiving the Cheque as misplaced ,kindly give one more cheque towards the payment of Rs745/-they did not...
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S
SHRINATH UDDHAVRAO MACHALE
from Solapur, Maharashtra
Feb 19, 2008
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Blank call from 9970636539

I have had blank calls from [protected] on my prepaid mobile phone [protected]. Want to know the name address of the person who blank called me....
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A
anubha singh
from Mumbai, Maharashtra
Feb 19, 2008
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recieving messages

respected sir,
Am a airtel customer from vishakhapatnam..there is a problem in me getting messages from MTNL mumbai network mobiles...my friends have tried from around 5-10 different mobile no's of the same network.none of them reaches me..it says sent from the other side..so the MTNL person says problem is from this side...as its happening on my cell only...please have a look on the messages coming from MTNL...
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N
nagendra
from Bidar, Karnataka
Feb 19, 2008
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wrong the balance information

I am purchased one prepaid easy life time sim in[protected]. I am paid every month Rs. 99. after the 12 instalment I check the balance display is your grace period is[protected]. But I purchased sim is lifetime.

So please check and correction the[protected] to change the lifetime

My mobile No: [protected]
My email Id [protected]@gmail.com...
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