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Amul / GCMMF Complaints & Reviews

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Updated: Jun 15, 2025
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Amul / GCMMF reviews & complaints page 72

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A
arti_p
from Pune, Maharashtra
Sep 5, 2013
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Hi, I stay in Mira Road(East). The grocery stores near by charge extra Rs. 1 or 2 for 500ml of milk over the MRP. On inquiring they either say its cooling charge or if interested we need to purchase it or leave it. If the law says, that we can bargain on MRP why are these cheats charging us more? Its not the matter of giving them a Re.1 extra and its a question of why should we.
Aug 14, 2020
Complaint marked as Resolved 
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    kandarp80
    from Anand, Gujarat
    Aug 2, 2013
    Resolved
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    Resolved

    Address: Gujarat

    Yesterday I have Purchase 10 SUNDAE Ice Cream from Local Amul Retailer (Garden Ice Cream Corner, Valsad) While Eating it I found Small Plastic Chips Inside which is really shocking, Total chips count is more then 10 Plus.

    I really respect the Brand which stop me to put the same on Social Networking Site.

    Its very much disappoint the way Quality is Measure.

    Packed: 06/2013
    Batch No.: IKT178

    Photographs are as attach for your Reference.

    I have kept Ice cream Cup along with all Plastic Chip with me.

    Had mail to Company on bellow 2 E-Mail ID but it get Return.

    [protected]@amul.coop
    [protected]@amul.coop




    Kandarp Desai
    [protected]
    +1 photos
    Aug 14, 2020
    Complaint marked as Resolved 
    Duplicate ice cream are being sold through authorised dealer of KAKDWIP, SOUTH 24 PARGANAS, WEST BENGAL.I have already sample container with cap.There are so many such product in the retail counter.pl take nesessery steps.
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      K
      kheri kalan
      from Dera Gopipur, Himachal Pradesh
      Aug 1, 2013
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      Address: Himachal Pradesh

      Respected Sir,

      Last few days I am purchased amul cake pieces (8x10gm,1x500gm) From Distributor M/s. Puran Chand Mitha Ram. When I am read the quantity this pieces this is not proper quantity. In the packet is not proper complete on my order When I am contact with distributor regarding this, he called me that I am not responsible all this. Kindly solve this my problem as soon as possible. Otherwise I shall very big loss........
      +1 photos
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        N
        Nirmal Mahato
        from Mumbai, Maharashtra
        Jul 12, 2013
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        Address: po-maithon,dist-dhanbad,pin-828207, Dhanbad, Jharkhand

        Dear sir/madam,
        I have been charged on Amul milk of half litre Rs 1.50 higher than the MRP which is Rs 15.50.When i protested they say that it is upto
        you to buy it or not but he the retailer would not charge on MRP.When i went to another shop at area 4 he charged .50paisa more.
        As i have to buy milk i purchased by paying .50 more on MRP.The reason for them to charge more is that there is no dealer of amul
        milk in Maithon and they procure the milk from neibouring west bengal on black,which is not satisfying.This rate variation is all over
        Maithon.

        Your strict action would be highly oblliged by me and all those consumer who are being cheated .

        Amul/Milk — Regarding extra charge on MRP

        i m buy the amul milk in which include 3 tond packet and 1 full cream packet whose total MRP is Rs 32.50 for tond milk and Rs 15 for full cream which total amount is Rs 49.50 ,but all shopkeeper charge the RS 50 . So all shop kepper charges all day 50 paise extra.when i say to shopkeeper regarding this,he got angry,but i pay 50 paise extar every day,please resolve this problem as soon as .
        ALL THE VENDORS ARE CHARING RS.2/- MORE THAN THE MRP ON AMUL TAAZA MILK. OFFICIAL PRICE OF THE COMPANY IS RS.27/- WHICH IS SOLD EVEN AT SHOPS AT RS.29/- PER LITRE. IF ALL THIS IS NOT STOPPED IMMEDIATELY IN INDIA, EVERYTHING AND EVERYBODY WILL STOP OBEYING THE LAW. IMMEDIATELY ACT AND STOP ALL THIS

        AMUL MILK — charging more than mrp

        I reside in Dahisar East ,Ovaripada.Here local shopkeepers charge more than mrp.They charge rs 2 extra per litre of amul milk and not only amul but any other milk and other products like softdrinks ,icecreams and other products .Kindly see to it.

        AMUL MILK — supply bad milk

        A number of residents of Windsor Green f 28 Sector 50 Noida got bad ,stale amul milk which curdeled. on boiling.Two and half litres wasted.Supplier says Amul does not listen and no refund possible.

        Amul Butter — Retailer charging more than MRP

        On 04/08/11 my father bought an Amul Butter 100 gm pack who charged Rs 35/- instead of MRP printed on the pack as Rs.29/-.On being asked the shopkeeper said that they are buying at Rs.34/-.I can't understand the logic behind this overchraging.

        AMUL MILK — Price higher than MRP. Approx.7% per half kg

        Amul Milk price(MRP)is Rs.15/- for per 1/2 kg in mumbai/maharashtra but it is sale at Rs.16/- in our area i.e Ulhasnagar(All the retail shops in Ulhasnagar) . Why pay 7%(Aprox) extra for per half kg.

        Liquid dahi or poor quality batch no. BRU 2 15 APR 2015

        bought dahi on 12 april sent mail on [protected]@amul.coop same day after opening pack as it was not dahi but liquid . also registered complaint on toll free no.but no replacement call or call back. It is v.poor service .
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          V
          vswapnil
          from Hyderabad, Telangana
          Jun 12, 2013
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          Address: Bangalore, Karnataka

          i bought a "amul pure ghee " 1 ltr packet yesterday. but when i was using that i was shocked to find out that it doesnot have any taste or aroma at all.
          it seems that somebody is making these fake products under the disguise of amul name. it ll be good to see if the matter is really looked in to as i saw so many people complaining about the same on various online forums also.
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            V
            vanrajdodia
            Jun 11, 2013
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            Resolved

            Address: Gujarat Cooperative Milk Marketing Federation, PO Box 10, Amul Dairy Road, Anand 388 001, Gujarat, Vadodara, Gujarat
            Website: www.amul.com/

            Amul parlor located at Tulshidham char rasta,Manjalpur,Vadodara - 390011.

            This amul parlor - Authorized Dealer & distributor of amul dairy products like Ice cream,curds,butter milk etc.

            Person sit at parlor charges extra 1 INR on each of product. If ask for justification of extra money, Give the excuse of MRP outside Gujarat.

            Example : Chocobar having MRP as 12 INR within Gujarat & 15 INR outside Gujarat But person charging 15 INR per chocobar in spite of amul parlor located in Gujarat only. Stall owner doing this to all the products of Amul.

            Request you to check also personally if feel to do so.

            Person is too much arrogant if asked for justification towards extra money.
            Aug 14, 2020
            Complaint marked as Resolved 
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              M
              Madhurd
              May 30, 2013
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              Resolved

              Address: Mumbai Suburban, Maharashtra

              Today Morning we had opened a Visibly Undamaged pack of Amul Tazza
              Batch no GAT1231 12:35:28 mfg date 03/05/13 A3

              We out of blind faith gave it to our Infant kid who was reluctant to have it but somehow had it


              Post this we happened to tast it & to our horror found it to be sour .

              This is very strange as the packet was in good condition with no visible external signs of damage

              This was ordered online at ekstop.com

              Could someone look into this & provide a justification

              thanks
              M D'silva
              Aug 13, 2020
              Complaint marked as Resolved 

              Amul — refund of security

              My shop name is ashirwad gift gallery. i have deposited amount of 25000 rs as a security to amul for the apo.
              but after some time i told them to not subscribe my apo.
              but the security amount is still with them.
              so please go through this problem.
              i am in very much need of money.

              Amul — Foreign Body Complaint

              Found Plastic piece in the ice cream sold by them. Communicated to company, but with no response. The foreign body could have cut my throat if i had gobbled it.
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                S
                sanurpr
                from Mahasamund, Chhattisgarh
                May 24, 2013
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                Address: Raipur, Chhattisgarh

                Dear Sir,

                I have purchase Amul Ice Cream Shahista Pista Kulfi 750ml+750ml Combo pack

                The taste of Pista piece has been changed (SOUR) some Bad taste of pista.

                Batch No. 1321
                MFG May'2013
                MRP 270

                We have keep 1 pack at my home and no body wants to eat the above products.

                Kindly look into the matter at the earliest.

                Thanks & Regards,
                Santosh Sakharwade
                House No. 4, Sector -3
                Shivanand Nagar,
                Gudhiyari
                Raipur (C.G.)
                Mob. [protected]
                Aug 13, 2020
                Complaint marked as Resolved 
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                  T
                  tatosaniya
                  from Mumbai, Maharashtra
                  May 3, 2013
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                  Resolved

                  Address: Ahmedabad, Gujarat

                  Dear sir
                  I am resident of Shahpur, Ahmedabad, nr Amul parlour (harshiddhi parlour) he charged higher price than MRP printed on butter milk of Amul pouch form consumer.and if we oppose to pay higher price then they ask it is demandable product people buy more than rs 11.00 aganist rs. 9.00 MRP if you want to by than by otherwise go alse where

                  so may i request you to pls take action agaist this parlour owner and do needful for general public

                  with hopefully regards

                  Govind
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  Amul Milk Pouch — Price take more

                  I am recently moving from Anand to Ahmedabad . now i saw everywhere in any store Amul milk pouch price take more (50 Paisa ) on each pouch. so please kindly look in to ...because it routine item ...

                  Amul Milk Products — Retailer of Amul charging rates more than printed MRP.

                  This is regarding retailer , whose shop is based at Bhadreshwar, Nr, hansol, Ahmedabad-382475. He charges Extra for Amul Produtcs which is infact More than printed MRP. Amul should take care of such mal practices. He doesn't even provide bill.As such things will ruin its reputation.

                  I request you to take immediate action on this.

                  Regards,
                  Vintee Singh

                  amul butter milk — for discrepancy in finished product

                  Dear sir

                  i would like to informed to you that i have purchased buttermilk from your authorised distributor

                  we observed more water in buttermilk and it was foul smelling

                  detail as above

                  B.No:- B 114
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                    D
                    dr. Jahnavi
                    from Mysore, Karnataka
                    Apr 22, 2013
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                    Resolved

                    Address: Ahmedabad, Gujarat

                    Respected Sir,
                    I purchase amul curd regularly
                    I have a complain regarding distributor near my house (Prabhat chowk, ghatlodia, ahmedabad)
                    He sells amul curd very freuently of expired date.
                    Also he takes one rupee extra for it.
                    Instead of six rupees, he asks for seven for amul lite curd daily whereas others sell it for six rupees.
                    So, kindly consider it and do needful
                    Waiting for your anticipation

                    Dr. Jahnavi
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Amul Curd — got fungus

                    dear sir
                    this is very strange to see fungus on amul curd, i went to buy on 3.11.09 amul curd from gulab tower manidhar milk palce in ahmedabad(gujrat). when i opened it it was half quantity n with full of fungus.n manufacture date was printed 25.10.09. i want to take step againest to amul co.and request to cusumer forum to take intial step such a big company
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                      R
                      rizwanchhipa
                      Mar 11, 2013
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                      Address: Ahmedabad, Gujarat

                      Dear all, I am from Juhapura Ahmedabad. In Juhapura each amul milk retailers are charging 1 rs. More on every milk pouch. No one is taking action against them. As consumer when we asked them they are saying that they do not have much margin in amul & due to the same they are taking more price from consumer than mrp. I am not the only person who victimized due to this issue but thousands of middle class & lower class families are highly affected by this wrong doing of amul milk retailers.It is not case with one retailers , almost all retailers are doing wrong practice. Please let me know if you can help me out in this case. I have tried to register complaint to amul but there is no mechanism for the complaint registration. Please please help us & thousand of families in this matter...
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Amul Icecream — CHARGE OVER MRP

                      Ice-cream of kwality walls/ amul is being sold at rs 5/- above mrp per piece. in and aorud tank bund road and necklace road.
                      When i asked them to give me at mrp, they were rude and said it can only be sold at rs 5 above mrp per piece.
                      Even I have faced this issue in Ambawadi, Ahmedabad. Retailers have different reason here. They say upto 8 A.M. you will get the milk on MRP, but after 8 A.M. you have to pay 1 rs. more by"RULE". I dont understand which rule..Would appreciate if any help on this.
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                        S
                        Soumendra kumar Ghosh
                        from Kolkata, West Bengal
                        Feb 25, 2013
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                        Address: West Bengal

                        I purchased a packet of 500 gms of Amul butter about two weeks back from a shop at Kolkata named Eswar prasad Shaw. When using the butter from the said packet on the first day during breakfast, all of our family members got a smell of medicine from the butter. In the evening I took the packet to the shop and informed the shop-owner Shri Deepak Shaw about the defect of the product when he told me that the supplier of amul butter use to come twice to his shop on monday and friday and since it was monday so I will have to wait for few more days and the packet was kept by him.
                        On friday morning at he shopabout 10 am when the said supplier came to his shop, I was also present there to buy some other materials. The shop-keeper and me informed the amul butter supplier about the defect of the product but unfortunately he did not pay any importance to this and rather accusing me by saying that I perhaps kept some medicine beside the packet and that has caused such defect in the butter. I failed to impress upon him that the butter was kept inside the refrigerator and no medicine was kept inside the fridge. But all my efforts went in vain and in turn the shop-keeper also refused to replace the said packet. Since I am a regular user of amul butter for last more than 30 years, I became very upset with the behaviour of the shop-keeper and the supplier of amul butter to this shop. The shop is located in Tollygunge Circular Road, New Alipore, Kolkata- 700053. My name is S. K. Ghosh, and my address is -- 16L, Mondal Temple Lane, Flat no. D-2, New Alipore, Kolkata- 700053, India.
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Amul Butter — Quality of product

                        Strange and foul taste of so called fresh amul butter pack.... really disappointing. Not expected from amul.
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                          V
                          vishal.khatri
                          from New Delhi, Delhi
                          Jan 20, 2013
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                          Address: North West Delhi, Delhi

                          Dear Sir,
                          I would like to bring to your notice that the milk in the packets of AMUL company is lesser as it should be in the packet.
                          I get milk from Bhola and resides in Shahbad Dairy.
                          There are 11 packets in which the milk is less than marked amount. There are packets of 500ml having upto 70ml less milk i.e. the packet contains 430ml milk only.
                          It is despite bringing notice to the dealer that it is happening again and again. So i would like you to take strict action as soon as possible, as it will be the future of ours. There are also complaints from the buyers regarding lesser amount inspite of full.
                          Please take into consideration my complaint and do the needful as soon as possible.
                          Yours Faithfully
                          please contact me through my email id : dhoom.boy.[protected]@gmail.com
                          In such cases department of weights & measures govt of india is the legal remidy available to customers.
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                            Lalit1921
                            from Delhi, Delhi
                            Dec 31, 2012
                            Resolved
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                            Resolved

                            Address: Delhi

                            पिछले कई दिनों से दूध के बड़ते दामों से परेशान लोगों को अब दूध भी जितना दावा किया जा रहा है उतना पूरा नहीं मिल रहा .ताज़ा मामला दिल्ली के उत्तम नगर का है जहाँ एक शक्श ने अमूल टोंड दूध की थेली में कम दूध मिलने की शिकायत दिल्ली पुलिस और अमूल कंपनी से की है पर दो दिन बीत जाने के बावजूद न तो पुलिस ने इनसे संपर्क किया और न ही कंपनी के किसी अधिकारी ने .इस शक्श ने अपने बेटे के जन्मदिन पर दस अमूल दूध की थेलियाँ खरीदी थी क्योंकि इन्हें कंपनी पर भरोसा था पर उन्हें ये जानकर झटका लगा जब घर पहुंचकर दूध का वजन तोला तो दस लीटर की बजाय आठ लीटर ही दूध निकला जब इस बात की शिकायत इन्होने दुकानदार से की तो टका सा जवाब मिला की हमारी कोई जिम्मेवारी नहीं है कंपनी जाने।अब ये अपने आपको बेहद ठगा महसूस कर रहे है की इतने बड़े कंपनी के ब्रांड में भी धोखा मिलेगा कभी सपने में भी नहीं सोचा था .

                            note : complainent name : lalit mob no.[protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              S
                              satis23
                              from Raipur, Chhattisgarh
                              Dec 13, 2012
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                              Address: Raipur, Chhattisgarh

                              Subject: Non supply of milk after taking advance

                              Sir,
                              This is to inform you that M/S Sri Hari Associates had been running an Amul shop at 49 Crystal Arcade,
                              Rajeev Nagar, Raipur. He was delivering our Amul milk Taaza at home at M2 Rajeev Nagar.
                              On 04.08.12 he took advance of Rs. 900/- for 2x30 days delivery of milk. The delivery of milk was one only for 12 days in august, after which he closed his shop permanently. He told us that he will reopen at the time of Diwali. To this date he has not reopened his shop and is not answering his phone.
                              So it is requested that our remaining money be paid back to us at the earliest.
                              Remaining money – 30x18 days = Rs. 540
                              We have come to know that he has taken money from others as well.
                              Hope prompt action will be taken in this case.

                              Amul taaza milk — Expensive milk but still bad taste

                              Amul Taza cow milk has become as expensive as 29 Rs/ltr.... But the taste and smell is awful. It's impossible to drink coffee or tea made in that milk.

                              I never knew Amul could get so bad :(

                              Mrs. Geeta
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                                Ingenious Fauzi
                                from Jalalpur, Gujarat
                                Nov 28, 2012
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                                Address: Surat, Gujarat

                                Assalamoalaikum,
                                Respected Sir,
                                We highly respect the way how SUMUL milk assures superior quality keeping in mind the health benefits the milk provides, but these days, perfectly from 25th november 2012, the quality of milk we get isn't that good, as we drink some kind of surfy and minty smell comes n the taste is literally weird. iT destroys my morning tea. I request you to take this into account if this site is actually working and someone is actually keeping up with the online complaints.
                                Thanks
                                Fauzia
                                Surat
                                Gujarat
                                India
                                Earth...
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                                  G
                                  gody2304
                                  Nov 13, 2012
                                  Resolved
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                                  Resolved

                                  Expired products

                                  Address: Mumbai City, Maharashtra

                                  We purchased 5 Amul Butter 100 gm packets from a departmental store in Malad West. All the packets had an expiry date of over 6 months. We called the departmental store and advised them of this. They say that we need to call Amul to report this. Why do these departmental stores stock expired products and why doesn't Amul take away the expired products. We didn't purchase the products from the store personally but was a home delivery,...
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                                  puneet131190
                                  from Indore, Madhya Pradesh
                                  Oct 30, 2012
                                  Resolved
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                                  Resolved

                                  very punjent smell and extreme bad taste

                                  Address: Indore, Madhya Pradesh

                                  I Had Purchased a Amul Ice-cream cone (chocolate Flavor ) , I Found The Taste Is Very Bad And Also The It Smells Very Bad.
                                  God Knows What Happens To Amul Company.
                                  The Quality Is Going Very Low..

                                  From now i don't ever purchase any amul ice cream and also suggest my friends and every people who likes amul ice creams to not to buy those ice creams .

                                  I really hate this company ....
                                  br...
                                  +1 photos
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                                  shubhirani
                                  from Hyderabad, Telangana
                                  Oct 14, 2012
                                  Resolved
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                                  Resolved

                                  Address: Agra, Uttar Pradesh

                                  I have been a amul milk seller for a long time..bt since last week 5-6 packets of milk out of the whole lot r leakage daily..
                                  due to which my 80 to 100 litres sell per day is suffering a lot.. if it continues I'l Hv to give up the task..
                                  so kindly update me about your view in the regard..
                                  So that I may or may not take it forward..
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    M
                                    mohandass garg
                                    from Mumbai, Maharashtra
                                    Oct 12, 2012
                                    Resolved
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                                    Resolved

                                    Suspected adulteration

                                    Address: Mumbai Suburban, Maharashtra

                                    I purchased a 1 kg Pure Amul ghee from Apna bazar mulund west about a month back and after using part of it i observed a wax type o[censored]n resolvable material at the bottom in the balance 30% of the pouch.
                                    A complaint no 397 dated 24/09/2012 was registered with the companies Mumbai office.After about three days a sales man named Vikash Mandal visited and wanted to give me a replacement and insisted that i handover the balance pouch to...
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