Apple India — Ipod

Hi sir,
i have bought one ipod on 17-7-08 from indiaplaza.com but i didnt got it till now and in mail they have given guarantee to deliver it in 7 days and after 10 days they are still telling that it will take 4 more days, , , , , as i took it for my younger sister because i was going to my home but due to then i lost my money of trai AC ticket because ipod was must for me.
So please take some action on indiaplaza.com and i need my ticket money from them that i lost...Thanks in advance.