[Resolved]  Apple India — no service for Iphone 4s when in warranty

Address: Chennai, Tamil Nadu

I Phone 4S purchased in India with warranty.It has been kept switching itself off repeatedly and getting heated while charging.

I contacted Apple authorised service providers to fix issue as it has warranty.Initially they have refused to fix the issue saying Iphone color indicator turned into Pink as it got contacted with liquid. Than i didn't agreed for that as my Iphone not contacted with any kind of liquid. Then finally they have agreed to take my Iphone for service. After couple of days,they are saying they can't fix this issue as they have declined the warranty claiming my Iphone got tampered by 3rd party services. Actually, i have not given my Iphone to any 3rd party for service because i still holding warranty with Apple.I believe no one go for 3rd party when they have warranty.
So,kindly help on this to get it resolved.

Below are the service request details.

IPHONE 4S,GSM,16GB
SI No.DNRGP2W8DTC0
RAF No.3663
Service center.Ample Technology pvt Ltd
Ampa Skywalk,
101A, First Floor
Chennai-600029
email-support.[protected]@ample-india.com

Thanks in advance
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Aug 13, 2020
Complaint marked as Resolved 
 
8 Comments

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Hi,

I had the same problem when i was using my Iphone 3G. These Apple service providers always show some reason to refuse warranty.
i really hate Apple service.
Ya, I too faced the same problem.Better go for a Samsung Smart phones rather than Apple
Even, I had similar problem, and I was waiting to get solution from your request above. But see how pathetic they are! I just thew away my apple phone. Waste of time talking or trying to contact them
It is really bad, because iphone cost is around 43k.they will have to give proper solution on this. 43k is not a small amount.they will have to realize how the customers are bothering. not at all good that simply rejecting/declining guaranty by showing some reasons.
I too hav some similar problem with apple. Did ur problem solved?

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