| Address: Ahmedabad, Gujarat |
I am a apple customer, i have purchased an I Pod classic from USA ( sr. 8L 716TYV9M), unfortunately the machine is acting in a way which it should not have. I went to get it repaired from apple authorized service centre in India at ahmedabad Gujarat, but i was told that my I Pod can only be replaced when I pay 50 % of the total cost and on too I will get the same Model.
I have no issues in paying the money but then Why am i been forced to use old technology when new is already in the contemporary market.
I had been great Fan of Apple as a brand and was unofficial Brand ambassador by promoting your product to my peeps, family members and colleagues.
But this unsatisfying product support has disheartened me to the core.
Once the sale is done 'the customer and seller become unknown to each other' i do not think this is the policy which Apple as a brand knows and i know it for sure from my past experiences and by watching the popularity of the company.
I request you to please look into the matter and give me best possible solution for my situation.
Anticipating a positive revert.
Dissatisfied Customer
Sanjay Kumar Was this information helpful? | 
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