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IPOD — Non receipt of money back
Dear SirWe have bought one I-pod for Rs.750 from shop in Udhaya nagar ,Tin Factory , Bangalore. After buying the item and within 3-4 days the item gone defective and as the shopkeeper told us 6 months warranty while buying .We have returned the item for repair and after that we have walked to his shop more than one month within every 4-5 days.Every time he was asking time from us without proper response.Finally last friday we had gone for getting the item he said its not ready and we asked him to return back the money.He was fighting with us he wont give money,even if he return he will give only Rs.400 instead of rs.750. So we got fully offended and asked why should we pay 350 rs without even using the product one week.Then he replied he wont give money and product too .He shouted us whatever we want we can do.
Please suggest a suitable solution
Thanks
Ramesh
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+91 80 4045 5150
19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore, Karnataka, India - 560001
IPOD — non - receipt of consignment
ORDER NO: 5425415Dear Sirs,
I regret to inform you that inspite of my several mails and phone calls, I have not received any response till now.
Today when I called up your office I was asked to register another complaint and it was understood as per your record the item has been delivered on 09.07.09 which never reached me. I understand it is because of the courier service. I would like to have the courier details and book them under law. I wonder how can such a reputed company like you can have a tie up with such useless and unreliable courier service which can harm the reputation of Rediffshopping.
I request you to kindly provide me the details of courier service and take immediate action on this matter.
I would like to receive my product as early as possible.
Looking forward to hear from you immediately
Yours sincerely
Udaya Kumar.B