Axis Bank Complaints & Reviews

I am working at Sterling Hospital, Vadodara for the last couple of years. I had a Salary Account with Axis Bank, Vadodara Branch since September 2007.

My zero balance S. B. A/C No-[protected]

Axis Bank, Baroda branch has charged me Rs. 78.24 (on 30.06.2008) and Rs. 1,045.36 (on 30.07.2008) as a consolidated charges in 'zero balance account. The best part is their officers have neither mentioned nor they know for what they have charged me. After talking with them thrice they told me it was by mistake and it will be credited back very soon. After waiting for another 8-9 months, I have finally decided to close my account with specifically requesting them to give explanation for the charges.

They were kind enough to close my account without any explanation. Till today I am requesting them to revert those charges directly and indirectly through my Hospital...but, nothing happened.

This is to request you to do the needful.

Regards,

Dr. Jigish S. Shah

Dear Sir/Madam

I am Mr.Proloy Biswas writing from kolkata,in regards to the Axis bank breach of trust.I haold an Credit Card of axis bank whose outstanding is due as I am undergoing financial crices and as I have to run my family.I have called them for settelment but they didnot agreed on to that.Now when I have recived my salary on my Axis bank salary account (A/c No.[protected]) my account has been stopped and I am not able to withdraw any of my money for my family expenses and my account is showing in negative balance(which is never possible).Without any information to me they have done this which is an offence.When I visited to the nearest branch office it was told to me that my salary a/c has been lien against my credit card.I called up Axis bank Credit card department (the phone number is [protected]) and Mr Vijay (operation manager) told me they cannot do any thing as I am marked lien and my money will not be credited to my account as bank as full authority to stop access of my personal account which is not thier own property.But I have never ever told that I will not pay the outstanding amount moreover without my permission they have touched my hard earned salary account money.Now I am helpless and hoping a help from your side.

Hi,

I have a Salary account with Axis Bank. I tried to withdraw Rs 7000 from Development credit bank ATM on Jan 17th, 2010 at 12.45 PM. The account got debited but the cash was not dispensed by the ATM machine. Lodged a complaint with Axis bank who in turn contacted DCB who say that the transaction was sucessfull. When requested for Video recording proof which is present in the ATM centre, they deny saying it is not possible. What is the use of having a camera if it is not helpful to the customers. Request you for reversal of the amount of Rs 7000. My account number is [protected] Axis Bank

Regards,
Pralay Momula

the customer service of the branch is in lowest ebb. all staff having aristocratic attitude,they are master of dailiatory tactics,therefore i wished to close my sb account no.[protected]. account from such branch.but my request not attended to. my request is lying in dustbin. the branch manager does not like to listen over telephone.he is not fond in branch even in business hours. i request pl get closed my account proceeds be send on the address available with the branch.

Dear sir
i am saket goyal living at C-204,jasminium, Magarpatta city, Hadapsar,pune
Rs 92 is being transcated on this reference
TIP/SCG.VISA.POS.DT 290110 from my account ([protected])
on 1st feb'10, but i have not use card at that day
Moreover in this transcation no bank account or forum name is not mentioned where the money get transfered
They are not responding to my query and i come to know that this had happened to many customer of this bank but bank doesnot respond to it either

Dear Sir,
I am D.Ravi Kumar. I had two credit cards. One is axis bank & other one is HDFC bank. I used this credit card in my sister marriage in emergency.
but after that i was not able to pay that amount, but i paid even more that the amount which i used by credit card by minimum amount paid in every month.
then i stopped my payment for some personal financial reason. but after few month i paid all the amount with settlement (without knowing defaulter list),but i did not know that my name is in defaulter list by both the banks.It was the time last october 2009.

Kindly remove my name from defaulter list because i am not able to take any housing loan from any bank.
Kindly help.
Kindly let me know if you want any other information.
--
Thanks & Regards
Ravi D

I had given an application for NOC for transferr of My vehicle(Swift) from Bangalore to Noida on 13th October 2009. The bank executives - Mr RAJ at Koramangla Branch didnt bother to inform me on the status of my application. I contacted the bank executives several times to knpow the status from October- December. In the month of Dec I was asked my transfer letter to Delhi. I prompltly provided te same. I was told that the verification report has come negative and they have sent for another verification at my residence which was subsequently done. The bank did not bother to inform me about the negative verification report. The customer care desk representative Ms Sheela, has today informed that the second verification report has also come negative. It

I contacted them several times in the months of Dec and Jan but Mr Raj never responded on the same. Neither did the Bank Manager respond to the calls made on her landline number provided by the Bank.I even sent them reminders on their email ids asking for the status on the same. But their was no response from the bank. Is this the way Axis bank operates and harrases the customers? This is the worst service I have ever experienced from any of the banks.

Please let me know what I need to do get this NOC from axis bank, Bangalore.

Thanks
Mamta

HI,

I was holding a zero balance salary account with Axis Bank, I have changed my job in Aug 2008 so salary is no more crediting into that account. I have received an email with the statement which shows me that my account balance is running in negative it's -2600.00 I have called up Axis Bank and they told me this is penalty due to non maintenance of average quartely balance. I am really shoked to know I was not aware that this account will automatically convert into saving bank account.

Now when I went to the bank they are asking me to clear the dues then only they will close my account.

Please help me how to proceed in this case.

Thanks,
- Kamal

Hi This is sandeep Kuamr, I had zero balance axis bank account (salary base), which is changed into saving account because of not working anywhere. But I’m not informed about it that axis bank now will treat my account as a saving account. I did not have 5000rs balance in my account, because of this, axis bank charged me consolidated charges. When I came to know I withdrew all my balance from my saving account. Now balance is 00.00. but now again axis bank charged me consolidated charges of 750. Without any prior information. Now balance is -750 something. If it’s my saving account can’t I withdraw my balance anytime. If balance is 00.00 why bank didn’t canceled my account, why axis bank charges me again and again. Pls tell me what to do now. I didn’t get any positive response from axis bank

My A/C no.-[protected]
Mob-[protected]

On 23 Jan 2010 near about at 1400 hrs I (Vikas Bharti) use my Axix Bank ATM Debit card (A/c No.[protected]) for withdraw Rupees 500/- from Axis Bank ATM situated at Axis Bank Branch, AM-196, Shalimar Bagh, New Delhi. I have not received any money from ATM Machine because on that time machine shows that your transaction is declined after that I called the security man from the branch. He told me that your money will not deducted from your account because the machine shows that your transction is declined. But after four days I just want to check that my money is not deducted from my account, I take mini statement from the Axis bank ATM of Jeevan Mala Hospital, Rohtak Road on 28 Jan 2010 and that shows the Rupees 500/- debited from my account on that day i.e. 23 Jan 2010. It is requested that do the needful in favour of me. I am very grateful to you for kind consideration of my request.

Thanking you.

(VIKAS BHARTI)
A/C No.[protected]

Hi,
I'm a 2.5 Years old customer of Axis Bank and holding my Salary Account in Hyderabad Ashoka Nagar Branch. I have taken a Home Loan AC No PH[protected].
I think taking Hoam Loan from Axis bank is my biggest mistake of my life. Every Disbursement of the loan was a night mare and was late by atleast by 15 days. The RAC officeials dont pick up the phone and neither respond to mails. First of all to process the Application they took more than 2 months for me.

My suggestion to all Home loan seekers that Dont go for Axis bank Home Loan. It will be difficult to tolarate the harasment.

dear sir,
I have applied a pan card for my sister sonia kashyap d/o sh. Gian singh kashyap in the month of june 2009 and also received a sms with bearing no. Of pan card BINPK8876Q on 10/06/09 but till date i am unable to find out the status of the delievery of the same.
Kindly do the needful.
The complete address is:-
#8441, new maya nagar,
Chuharpur road, nr. Amit flour mill,
haibowal kalan,
Ludhiana-141001
Punjab
[protected]

My name has came under Defaulter's list, I made payment on time and also now have the Noc from the Axis bank, but bank didn't close the loan account Loan account number is [protected] because of that now my name is showing under defaulter list.
Need the solution as now I am not able to get any credit card or loan. As it's not my fault and because of bank why should i suffer.

Regards
Aditya Shandilyabr...

sir/madam,
i m sudipta dasgupta of d-4/14,indrolok hsg.estate-II. kolkata-700002,paikpara.west bengal. my card no-xxxx4688. I DO NOT RECEIVED ANY STATEMENT OF CREDIT CARD. pl sms me atleast minimum amount.because i m going tomorrow evening out of station due to my business tour. pl.take care as soon as possible.
with best regards
sudipta dasgupta.
kolkata-2

Dear Sir,

My name is Pankaj kumar Gupta I m account holder of Axis bank my axis bank account number is [protected] on dated 18th January 2010 between 12.30pm to 1 pm my ATM card lost. I immidate block my ATM card by request number HSR159724 and ask about the balance and balance was Rs. 6158/-. Now that I feel balance is correct but on dated 20th January 2010 I again ask about balance and balance is Rs. 4800 something I surprised how is that possible when my Card has been blocked then how anyone can do shopping. SO I would request you immidate take action on this and return back remaining balance as soon as possible in my Axis bank account.


Thanks and Regards
Pankaj Kumar Gupta
[protected]

Hi Axis bank,

I am having 3yrs ongoing car loan from axis bank. on 12th Jan, collection people has collected two emi and given me white receipt for same. On 13th Jan their recovery people came to my house and picked my car forcibly while it was not in NPA stage. i asked them to talk to collection guy then they refused for same. After that Collection guy called me in Branch and he took the last day given receipt with his trick [with fake promise] and returned my given cash to me. After that they started asking to pre close the loan forcibly. They told me there is REPO LOCK into your account , system is not accepting money. After that they asked me to come after few days as their authority person is on medical leave. Mean time i have visited other branch to pay the overdue emi and they accepted same. Now i don't have any overdue emi. I have visited again their branch on 18th Jan, and asked my car back. But they are not giving back my car. and forcing me to preclose the loan account. Their authority person yet to be join in office . Can any one help me or guide me on this. I am really helpless at this condition.

Thanks
Kumar

what is policy settlement policy to cancel officially my credit card which i am not using but can celled by your company to avoid cibil report as a defaulter if already send as defaulter kindly cancel same otherwise i have to go to consumer court do the needful as early as possible card no is [protected] and my cell no is [protected] please call for same urgently

respected Sir /madam
myself shinde amardeep working as executive in aditya birla hospital pune taken axis bank corporate card details card no [protected] code no 4074 valid from 10/08 to 10/11 want to close the same officially and it is not used single time by me .your company send me letter that my card has been can celled by company as i am not using it but but if you show my report to CIBIL as a DEFAULTER I have to go to consumer court but i am giving 1 day period to settle the documents regarding this if you send my report as DEFAULTER without any reason you will be responsible for further consumer court.
So my kind request to you to settle the same as early as possible my cell no is [protected].

With Regards
amardeep shinde

Dear Forum,

On 13th Jan 2010, I withdrew some money from Axis Bank Dr A S Rao Nagar, Hyderabad, branch via a check. I was given 32 nos, Rs 1000 denomination notes and remaining in 500.

I deposited this money in an another bank against my loan. There they identified 1 Rs 1000 note as fake. When i took this note back to Axis Bank they just denied as being issued by them.

The cashier and the manager both just kept saying that every note they receive they scan if for fake, hence no way a fake note would be issued by them. The cashier also mentioned that earlier whenever he accepted fake notes by mistake, hed had to pay the bank from his pocket, and he paid 12000 as such. I ask the cashier, is it the reason that you have a problem from bank and now you are passing down the problem on to customer.

I told them again that i appreciate for all the processes you are following, and i said this note that i hold in my hand is from the same money that i received from the bank just 30mins back. It was like i am trying to prove i am not lying.


On this they became reluctant and said that is not their note, and ask me to do what ever i want to do.

The most surprising part was, leaving alone customer service respect, they said it is not our responsibility, you can go where ever you want to or go to RBI whereever...

I want to know :

1. Is this how Axis treats every customer.
2. Is a customer or the cashier responsible for fake notes.
3. For such reasons would'nt the customer try to distribute the fake note/s further, saving his/her loss.
4. Is customer or the bank criminal.
5. Does a customer or the cashier needs to undergo such emotional trauma.
6. Shouldnt the process be to collect all such notes however they happen to come, and try to stop further distribution.

Please help me on the above and what the next steps should be.

Regards,
Tilak.

Hi Axis Bank CEO,


My account no is [protected]...

Unfortunately my company is having salary account with your stupid bank.. where almost all the employees are useless. I have sent a mail related to my money got locked in lien balance by 8th Jan and till today havent got the reply. Spoke to call center twice and they referred loan department who has locked my amount in lien balance. Loan department...