[Resolved]  Axis Bank — Home loan - provisional certificate for EMI''s

very true, I also tried getting my certificate .. but no response also there web site is crap only talk about getting loan .. no option to get other service

Sir, please send my home loan a/c no.Ph[protected] provisnol certificate of year-2014-15 for income tax detai, throgh my email id. [protected]@gmail, com quickly
Rameshbhai, n . Patel

Customer care not helping, no answering to mail, very worst service in the planet

I also feel that Axis Bank is one of the worst bank to deal with. I am not able to login easily as have too many complications and request to toll free has been send 4 days back and no provisional certificate is provided till date. I am sure if I am unable to submit my papers in time to my company, Axis bank has to pay me the deducted tax with interest of my invested money to IT.

We have availed home loan from axis bank in 2011. Every year we were getting
Provisional interest certificate by post/courier. But this year we
Have not yet received. I enquired about it to my fort branch i have been told to get it from
Byculla service centre. I have send my person over there. Again asked to contact
The fort branch and gave one e-mail id. Please tell us from where could we get this
Certificate because we have to submit it to our employer to get the it exemption
U/sec 80 c & 24 b.
Phr[protected]

Mrs ashlesha a kambli & ankush m kambli ([protected])

I fully agree with all above. Axis Bank has the worst customer care system of all banks. No online help, for everything you have to "walk to the nearest RAC centre". Transactions and dealings are not transparent at all. Wouldn't recommend anyone.

Sir, please send my home loan a/c no.Ph [protected] provisnol certificate of year-2015-16 for income tax detai, throgh my email id:- sanjay.b.[protected]@ril.com com quickly.
sanjay pandya

Sir, please send my home loan a/c no.PHR[protected] proviso's certificate of year-2015-16 for income tax detail, through my email id:- [protected]@yahoo.com quickly.
vanrajsingh chauhan

Sir, please send my home loan a/c no.PHR[protected] proviso's certificate of year-2015-16 for income tax detail, through my email id:- [protected]@gmail.com quickly.

sir my name is rajnish kumar raj my home loan PHR[protected] so you please send me for income tax statement my email id is rajnishraj.[protected]@gmail.com

Sir my name is BH Dodiya Please send my home loan provisional IT cert PHR[protected] my email id [protected]@gmail.com

Sir Please send my home loan provisional certificate for IT purpose for the year 2015-16 against

my home loan a/c no PH[protected] to my email id [protected]@gmail.com

AXIS bank one of the worst customer service bank. Recently I visited AXIS bank Jayanagar branch and converted the home loan into reduced interest rate plan at the same time I have updated my email as old email was activated. I have sent the request from updated email ID and asked for provisional certificate, got the reply from bank saying I have sent the request thru unregistered email id. When I call the bank helpline number the phone rings no one picks up the call.

This bank has pathetic customer service and as mentioned in one of the above comments, on there bank website they have all information to provide loan and not a single customer service we can avail online.

Dear sir
please arrange the provisional certificate for power home loan A/c number ;- PHR[protected]
provisional certificate of year-2015-16 for income tax detail, through my email id:- [protected]@patilautomation.com ;prashant.[protected]@fineautomation.in

Dear sir
please arrange the provisional certificate for power home loan A/c number ;- PHR[protected]
provisional certificate of year-2015-16 for income tax detail, through my email id:- [protected]@gmail.com.rajdeep.[protected]@ampacet.com
Please send me link of how to remove provisional certificate

didnt recieve cash from atm and the money was deducted

i went to withdraw money from axis bank atm using sbi debit card didn't receive any money but it amount was deducted from my account

Most of bank provide Interest certificate and ROI online. AXIS bank not have such facility, its take minimum 10-15 days to just get the certificate, for ROI you need to call them multiple times with minimum hold time of 30 minutes, most of the time they will give you excuse of server problem.

Yes, AXIS BANK, LIC Home Finance are worst to deal with.

Dear sir
please arrange the interest certificate fo home loan A/c number ;- PHR[protected]
for the year-2016-17 for income tax detail, through my email id:- [protected]@gmail.com
Please send me link of how to remove provisional certificate

After gone through all these customers concern, I also fully agree with them as I too face the same problem of not getting tax certificate for my home loan. Why such so negligence on customer issues? And this is not a good sign for axis bank's growth rate!
Need a serious and an immediate action by axis bank to avoid nore customer escalations...

Really, Axis has to come up with good service approach towards customers. At least with the customers who are paying all the EMI and charges on time. Very pathetic service by Axis.
There website says click on below email option to write email for Certificate and statement. LOL, on the screen there is no where any button or link is available which directs us for Email or no email id is provided.