[Resolved]  Axis Bank — FAILED TRANSACTION - AMOUNT DEBITED !!!

Address: Chennai, Tamil Nadu

Hi,

Please have a look on the trailing email and help me out for this FAILED TRANSACTION issue. I did not get any single proper response from AXIS BANK. Kindly do the needful.

THANKS
DHIVAKAR

fromDhiva <dhiva.[protected]@gmail.com>
[protected]@axisbank.com,
salary.[protected]@axisbank.com

dateTue, Nov 2, 2010 at 11:32 AM
subjectFAILED TRANSACTION - AMOUNT DEBITED !!!
mailed-bygmail.com

hide details Nov 2 (9 days ago)



Hi,

Kindly do the needful on the below request.
[protected][protected]

From : [protected]
To : 211.RM1
Subject : FAILED TRANSACTION - AMOUNT DEBITED !!! Date : 01/11/2010
Email Id:
Branch Id :

Hello,

This is Dhivakar. On Saturday (30/10/2010), I tried to withdraw an amount (200) from the World Bank AXIS ATM branch. The transaction was failed due to satellite link problem displayed in the ATM screen.

So I left and have logged in Iconnect to check my account transaction details. I have found that the amount 200 was debited from my account at the World Bank AXIS ATM irrespective of failed transaction.

Please find below the transaction details and do the needful ASAP.

Transaction Details
Account Number [protected]
Transaction Date 30/10/2010
Transaction Amount INR 200.00
Transaction Type DR
Transaction Description CASH-ATM-AXIS/WORLD BANK,CHENNAI/CHENNAI

Note: I was trying Customer help line number from Saturday but there is no response.

--
Thanks and Regards,
M.Dhivakar
Mobile : [protected]

Reply Reply to all Forward

Reply |Dhiva to TNagar.Operati., ibrm, salary.power
show details Nov 3 (8 days ago)


Hi,

Please find below the trailing email and do the needful ASAP.

From : 211.RM1
To : [protected]
Subject : FAILED TRANSACTION - AMOUNT DEBITED !!! Date : 03/11/2010
Email Id:

Dear Sir/Madam,
Thank you for writing to us.

With regards to the mentioned query. You are kindly requested to get in touch with your branch or mail at TNagar.[protected]@axisbank.com
OR
You can call at any of following Toll Free numbers which can be accessed from anywhere in India, from a Landline or Cell phone.

[protected]
[protected]
[protected]

From a BSNL or MTNL landline[protected]from anywhere in India)

Assuring you for the best care and attention all times.

Regards,
IT HELP DESK
AXIS BANK LTD

==============================================================================


[protected] Forwarded message[protected]
From: Dhiva <dhiva.[protected]@gmail.com>
Date: Tue, Nov 2, 2010 at 11:32 AM
Subject: FAILED TRANSACTION - AMOUNT DEBITED !!!

- Show quoted text -
To: [protected]@axisbank.com, salary.[protected]@axisbank.com




Hi,

Kindly do the needful on the below request.
[protected][protected]

From : [protected]
To : 211.RM1
Subject : FAILED TRANSACTION - AMOUNT DEBITED !!! Date : 01/11/2010
Email Id:
Branch Id :

Hello,
This is Dhivakar. On Saturday (30/10/2010), I tried to withdraw an amount (200) from the World Bank AXIS ATM branch. The transaction was failed due to satellite link problem displayed in the ATM screen.
So I left and have logged in Iconnect to check my account transaction details. I have found that the amount 200 was debited from my account at the World Bank AXIS ATM irrespective of failed transaction.
Please find below the transaction details and do the needful ASAP.
Transaction Details
Account Number [protected]
Transaction Date 30/10/2010
Transaction Amount INR 200.00
Transaction Type DR
Transaction Description CASH-ATM-AXIS/WORLD BANK,CHENNAI/CHENNAI

Note: I was trying Customer help line number from Saturday but there is no response.

--
Thanks and Regards,
M.Dhivakar
Mobile : [protected]

- Show quoted text -



--
Thanks and Regards,
M.Dhivakar

Reply Reply to all Forward

Reply |dhiva.[protected]@gmail.com to TNagar.Operati., ibrm, salary.power
show details Nov 8 (3 days ago)


Hi,

Regarding my issue, I am still not getting any response from you and customer helpline as well. If this persists, I must have to go Consumer compliants. I dont have any other way since I dint get any single response.

I will wait for your acknowledgement until tomorrow. Please do the needful.


Thanks and Regards,
M.Dhivakar