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[Resolved]  Axis Bank Credit Card — Did not receive the card but received the PIN no.

Hi,
My name is T.Hari Prasad. I have applied for an AXIS Bank Credit card a few weeks back.I did receive timely SMS messages giving the application number, that the card had been approved and will be delivered to me in a few days time, etc. And one day I received a SMS saying that the card had been returned back giving no reasons why. My application no. is 1106624. Today I received the PIN no.through post. I don't know what is the use of the PIN when the card itself is not delivered to me. I'm afraid of false outstanding getting accumulated against the card. I tried calling the Customer Care but the line never gets connected.
Can anyone help me through it?
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Yes (16)
May 2, 2019
Complaint marked as Resolved 
Verified Support
Apr 01, 2019
Axis Bank Customer Care's response Hi, we are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
 
28 Comments

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Comments

Hi Siva,

Please write to us elaborating your concerns at [protected]@axisbank.com along with your application number and contact details for us to assist you.

Regards,
Axis Bank
Reply
Hi Veera,

We are looking into your concerns and will get back to you shortly.

Regards,
Axis Bank
Reply
Hi Sunil,

Please share your contact number for us to connect with you.

Regards,
Axis Bank
Reply
Hi Veera,

We are unable to retrieve data from the details you have provided. Please help us with the following details as mentioned in Credit card application:
1) Application reference number
2) Complete name
3) Date of birth
4) Mobile number
5) Complete mailing address
6) Location and Bank official details (where the request was submitted) for us to initiate further investigation.

Regards,
Axis Bank
Reply

credit card 5% cashback misleading

HI, While receiving credit card i was told that there will be 5% cashback on petrol and supermarket but it was given to me after some time. On asking i was told that it has upper limit of 1000 which was not conveyed to me earlier.
Reply
Dear Sir /Madam,

I have received the axis bank credit card pin. But the card yet to received. What is the use of the pin without card?
Reply
Worst service ever seen
Axis guys told me clearly i will receive the credit card in next 4 working days its been a month not yet received
application is already approved .
Reply
I have applied for an AXIS Bank Credit card a weeks back. I did not receive SMS messages giving the application number,
Reply

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