Bank Of Baroda — Bad Customer Service

Address: Aligarh, Uttar Pradesh

Dear Sir
Mukul this side. My Parents have bank account in bank of baroda, Sasni gate branch. Sir really very very bad customer service. I am only the responsible person in my family and take care of all the bank related issue of my parents. My job is in noida and if my parents wants any banink service then I must have to take a leave for that day but when I reach there all the staff is not cooperative in nature and say that Connectivity problem. Many times I went there but every time connectivity problem. All of the staff members have very bad nature even they dont now how to deal customers. My question is why you says your branch computrised if you are not able to provide the facility to your cousomers.

Sir In next few weeks I am going to close the account belong to my parents. Not only me but many account holders are not satisfied with this service you can conduct a survay if you are not satisfied with me. Kindly take a positive action otherwise you will lost your many valuable customers.

Thanks
Mukul