[Resolved]  Bank of Baroda / ATM — Problem in Money Withdrawal from other bank's ATM card

Date[protected],
i used my Union bank ATM card in
Bank of Baroda ATM (At Athwagate Branch), Surat
for withdraw cash -5000rs. on 15-11-08, time -14:38
I have balance in my Union bank account-15226/- at that time but i didn't receive cash of 5000rs. from ATM machine of BOB,
ATM slip Receipt shows message"Transaction Declined -Unable to Process", i tried 2 times but same Problam both time & after that i got SMS from Union bank that 5000 rs. debited from my bance & Current available balance shows -10226/-

Means 5000 rs. deducted my account but i did'nt get any money,
I have register complain at Union bank of india-Nanpura branch, & Bank of baroda -Athwagate but both bank bank replies that its not our responsibility its other bank's account (Not Good Response from Union bank's Branch)

so whom i complain to get back my -5000 rs. ??
i have submitted application letter with copy of ATM receipt in both bank
Kindly take Necessary Action & Refund my Amount as soon as possible
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Aug 14, 2020
Complaint marked as Resolved 
 
21 Comments

Comments

My BOB a/c no. [protected] and branch is Kamala Nagar, Agra. I used my BOB ATM card to withdraw Rs. 9000/. on date of 14th Feb at 11:38 AM, from ICICI Bank ATM Dayalbagh Agra (7045). Money was not receive from ATM but my a/c got deducted this amount. I don’t received payment from ICICI ATM my account . Then I contact to Customer care and branch for complaint then he said that you wait 7 days and till date . My deducted amount has not credit in my a/c. I request you to accord credit of Rs.9000/- to my savings bank account.
Please resolve my issue. I am taking continuous follow up but still there is no any responses from your side. If your are fail to resolve my issue than I will take legal action on you (Bank of Baroda, Agra)

Regards
Brijesh Kumar
A/C No. [protected].
Mob:- [protected]
Mob:- [protected]
Kamla Nagar Agra

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