Comments
Bank of Baroda — no customer service
Dear Sir,I and my wife had visited your branch at pushpa kunj on friday to open an account with you as there is more 4 account of my family so I visited your branch and asked for account opening form from you front desk staff (i can't recollect the name) he was so rude as if he is doing a favor on me by giving the form I think as if you don't need more client's and you will be never improving your standard and the way of style,
I was to shocked that till now also your staff is working like a urban branch where there are all unqualified and lower class of staff who don't the the meaning of customer service.
Any way i would like to bring to your kind that my sister Miss.pervin begum saghir ahmed Address (dowri nagar, gate no-1 room no-B/91 opp vakola police stn Santacruz east mum -55) had open a NRI account with you may be in the month of sept 08 but till date she had not been given any supported document,cheque book or debit card every time when she come on vacation from dubai and go the you branch she is not been attended and supported.
I am giving you a weeks time to solve the problem any i have also forwarded this letter to consumer forum for mis-behaving with the customer and improper customer service.
Regards,
shafiq khan
[protected] shafiq khan
26691091
Subject - Complaint for not receiving ATM card & rude behavior of bank officials
Dear Sir,
I am Chandra mohan mishra R/O 75, swaraj nagar, C block, panki, kanpur U.P. I have opened a saving Account (No. [protected]) in BOB, Gumti No.5, kanpur (Branch) on 31st of april 2010. I received my bank passbook on 10th of May 2010 and apply for Bank ATM card on the same day, but bank branch did not give me ATM card till now (28 July 2010). I have asked for this many times to the related officer & branch manager, but they could not satisfy me with their improper answer & rude behavior. On 25th June related officer said to me that your card is made with some errors, so I can't give it to you. Every time when i asked for the ATM card, they always said to come in next week. Because o[censored]navailability of ATM card i could not use my account with any money transactions. Right now I want to close my account in BOB. I am sending request for solving this problem as soon possible.
I am waiting for your positive response & my ATM card.
Thank you.
Dear Sir,
I am Chandra mohan mishra R/O 75, swaraj nagar, C block, panki, kanpur U.P. I have opened a saving Account (No. [protected]) in BOB, Gumti No.5, kanpur (Branch) on 31st of april 2010. I received my bank passbook on 10th of May 2010 and apply for Bank ATM card on the same day, but bank branch did not give me ATM card till now (28 July 2010). I have asked for this many times to the related officer & branch manager, but they could not satisfy me with their improper answer & rude behavior. On 25th June related officer said to me that your card is made with some errors, so I can't give it to you. Every time when i asked for the ATM card, they always said to come in next week. Because o[censored]navailability of ATM card i could not use my account with any money transactions. Right now I want to close my account in BOB. I am sending request for solving this problem as soon possible.
I am waiting for your positive response & my ATM card.
Thank you.
Bank of Baroda - ATM Pin number forgot
Respected Sir/Madam My name is Prathap and my account No is - [protected] Card number [protected] I have forgot my Pin number of ATM Card... Can you please send me my number in mail or in mobile number...12%
Complaints
4816
Pending
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Resolved
583
Suraj Plaza-1, Sayaji Ganj, Vadodara, Gujarat, India - 390005
I have gone through the whole post.There are lots of victims like you specially with Nationalise banks.
You should escalate this matter to
[protected]@bankofbaroda.com ;ed.[protected]@bankofbaroda.com ;gm.ops.[protected]@bankofbaroda.com on immediate basis in order to have a quick resolution.
You may write me for any further clarification.
Regards
Kumar Rajneesh
Head
INDIAN CONSULTANT GROUP
Finance & IT Consultant
( Specialisation in Banking Disputes & Grievances )
visit us : www.indianconsultantgroup.com