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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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12%
Complaints
4816
Pending
0
Resolved
583
Suraj Plaza-1, Sayaji Ganj, Vadodara, Gujarat, India - 390005
Customer Care
Bank of Baroda
Ref : Saving Account No.[protected]
Dear Sir / Madam,
With reference Bank of Baroda Toll Free No.[protected], whenever calling, they response that "please call to your concerning Branch for balance confirmation in SB account, but when calling to branch No.[protected], they response very brutally and always tells to call after half an hour / hour. Again & again the response is same after hour to hour.
The Bank of Baroda customer service and Ad. slogan do not match each other.
I had also applied for Net-Banking before 8 month but all things shows ank of Baroda`s staff and bank are INTERNATIONAL Banker.
Should I continue with this International Bank or to move any Indian cultural bank?