[Resolved]  Bank of Baroda, Nawada Branch — complain against employees of BOB in nawada branch

I am sumit Duggal having saving bank account in BANK OF BARODA in NAWADA Branch.I am very depressed to share with you my problem when I went to BOB on dated[protected] with my friend to open his saving Bank Account.
when I asked bank employee to give me saving account form for openinig account they deny to give me and asked for I.D proff.when I showed my I.D Proof i.e my Licence then he asked for my residense proof when I said to bank employee licence is used both for I.D and address proof then he rudely behaved with me.
I want to say that this is time of depression and Banking sector is hard hit in this depression and there is dearth of money in the market I think your bank employee is reponsible for such thing because they do not let people open their account and also do not provide right information and do behave with customer like they are owner of the bank.

I am student of CHARTERED ACCOUNTANT and I studied many Provisions given under Banking regulation Act 1949.when I studied Banking regulation Act I was surprised to read such hard and fast rules and provision but now I realised that such rules are copied and pasted from some where there is no body to control over rudely behavier of bank employees.

I want to say at the end please do the need full and teach the lesson to such employee so they will provide right and fairy information and behave well with customer.

Thanking you
sumit duggal
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Aug 14, 2020
Complaint marked as Resolved 
 
1 Comment

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Dear sir

I having an S/B Account(Ac no. 1745) in Amwa kala branch, Piprari, Dt. Shiwohar.
I have doing transaction in your bank from since 3 to 5 yrs. I was out of station for arond 6 months & now
when am back I wanted to continue my transaction, so I approached the branch manager in request of
cheque book but the manager not only disagreed to issue me cheque book but also spoke to me very
rashly & behaved with me very cruel. This is my second complaints sending to your bank and no one replyed my mail. and MAINTHING IS BANK MANAGER TELLING NOW WHERE DID YOU GOT MONEY WHICH THERE IN MY ACCOUNT(Rs.1, 77, 000)

Please help me daily I cannot fight with bank people and I wish to cancel my account. So am waiting for your reply.Am sending a copy of this letter to the head office

my contact number [protected]
Thanking you


Yours kindly

MD ABDULLA
[protected]

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