[Resolved]  Bank Of Baroda — Charges Wrongly Debited and Abusing

Address: West Delhi, Delhi

I am maintaining a Saving Bank Account With the Paschim Vihar Branch of Bank of Baroda,

My Saving Account No. is [protected] in the name of Rahul Virmani.

Today on 31/3/10 I used my ATM to confirm my balance and I was suddenly shoked the there is an 57/- Rs. charges Debited from my account stated that (ECS VERIFICATION).

When I told Mr. Sharma, Branch Employee about these wrong charges he is not listning me and starting using wrong words with me.

Actully, I started an SIP with ICICI Prudential Mutual Fund last month, and I also talk to the Sr. Executive of ICICI Prudential Mutual Fund about these charge Debited from my account.

He confirm me that there are no any kind of charges debited from any customer savings account while registration of an SIP.

I again talk to Mr. Sharma and he told me that you may close our saving account from our branch and starting using wrong words.

I am also working as a mutual fund advisor and I know that the company has not taking any charges while registeration of new SIP'S.

The charges are very normal, but I have to give a lesson to all the employees like Mr. Sharma, who thought that bank work is there grandfather property.

Pease help me.

With warm Regards

Rahul Virmani
[protected].
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Aug 14, 2020
Complaint marked as Resolved 
 
4 Comments

Comments

Hi,

I applied for home loan to BoB which is been sanctioned by rlf pawai branch. Initially while going for the repayment tenure i have never been asked that they are setting the tenure to be 240 months (though i already intimeted the then executive for Vashi region to go for 180 month only).

Then for making repayment tenure from 240 months to 180 month i have been charged with the deviation amount by the rlf pawai sanction officer.

I am paying additional amount just because of bank officers neglegence. My experience with BoB is started with bad experience, dont know what shape it will take in future.

Mangesh Waghmare
[protected]

Savings Accounts — abusing

Sir,
I am Rocky Saha. I have opened a new saving account . My account number is [protected]. I yet not have debit card. When I go to my Bank and ask about card, they do not give me such importance. Even staffs abuse me when I ask about the reason. And they also said that they will close my account.
Is this your customer service??

What kind of services we can expect from you? Do you want that we close our account?
Plz do take the action against this problem.

Regarding
Rocky Saha
Jiagang, Murshidabad, W.B.
[protected]
Mr. rocky, you should declare the name of the bank & branch in this forum.

Now you should write a letter to the branch manager depicting the matter with every details and send it through registered post with acknowledgement due (A/D) and do not forget to keep a copy of the letter, the receipt of the post office & the returned A/D to you.

If it does not work within a month, then write another letter depicting the entire matter with every details mentioning about the last written complaint
& also mention that you are sending the copy of same to the chief executive officer, customer affair (you should know the actual name of the post of head office who dealt with customer complaint) of head office and send it to the branch manager and also to the relevant person of the head office along with the photo copies of the previous letter, post office receipt & the A/D again through registered post with A/D and do not forget to keep a copy of the letter, the receipt of the post office & the returned A/D to you.

and wait for another month and contact me at [protected]@gmail.com

i am no lawyer or advocate but i have dealt such problem earlier with big bank like SBI.

atm pin

My name is yogesh Ramkrusna devre My atm pin number is loss plz new atm pin My a/c No [protected] My email Id - [protected]@gmail.com Mobile no. [protected]

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