[Resolved]  Bank Of Baroda — Non opening of saving account

Address: South Delhi, Delhi

I had visited Bank of Baroda branch in Bharat Nagar, New Delhi for getting an account opened for 1 of the junior employees in my organisation.

Since she did not have any ID proof, as per the application form requirements (clearly mentioned on form) we have the followin documents-
1) we as a private limited company confirmed her photo on our letterhead & also have our address as her address proof.
2) Our sister concern - also a private limited company -has banked with Bank of Baroda Faridabad branch for over 15 years. We gave proof of that also & used it to fulfill introducer norms.

However the branch manager refused to even look at the application. He said only employers certificates from MNCs are accepted. So are we saying Indian companies are thieves.

RBI KYC clearly state that in case of absence of government ID, other documents such as employers certificates will suffice.

Please let me know what is the next step to follow.