Bata — defective handbag

Address: Chennai, Tamil Nadu

I purchased an handbag on around 14th may but it but the stitching was damaged within 20 days only so i went and replaced it within the warranty period and got a new one but the new one also resulted in damaged upper material and damaged stitching within 1 month only and when i went to exchange within the warranty period of this new bag they said system is not supporting .It was really disappointing and if this is the quality provided in bata handbags then why would one buy.I would really appreciate it if i could get some help from customer care so that I could continue to be a regular customer of bata. I have attached the snapshots also of the damaged portions.