[Resolved] Bata India — Damaged Sole

[Resolved] Bata India — Damaged Sole

R Rakesh1395 from Delhi, Delhi Jul 16, 2012

Dear Sir/Madam, I have purchased a shoes as on date 04/03/2012 from BATA INDIA LTD, H-3 KINGSWAY CAMP, HUDSON LANE, NEW DELHI,but within 4 months his soles dameged.I have contacted from above mentioned shop for my damaged sole, but they replied that firstly you have to register your complaint to Bata India Customer Care,they will issue a letter against your complaint for repair, replacement or exchange your shoes, then we will take action against your letter issued by issuing authority( Bata India ) to you. I am requesting to you please take necessary steps against my request to solve my problem. Thanks & Regards, Rakesh Kumar, M.No. [protected] Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved Verified Support May 11, 2015 Bata India Customer Care's response Hi Rakesh, we regret the inconvenience caused to you. Your complaint is shared with the customer service department and they will revert back to you at the earliest.
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Avanti Mehta

from Pune, Maharashtra

May 11, 2015

I had purchased sandals from BATA( shop no.02038, M.G.Road, Pune) dated 10/4/2015. the price of the product is 899/- and article no. is 551-9399 I hardly use it for 2 days and the sole of the product is gt open completely.I reported it to the shop keeper and he said he can fixed it but then after 2 days shopkeeper asked me for bill of the product so that he can replaced it with the new one because the sole of that sandal is completely open and may be its a faulty product he said.As i have lost my bill, shopkeeper asked me to get letter from BATA for replacement purpose.
Since 22 nd april i am trying to contact bata with email and toll free no. but dint gt any reply.
i am using bata products over 20years but this the first time i am facing such type of behaviour from bata and also the low product quality. Kindly solve this issue soon.

Avanti Mehta
r.[protected]@gmail.com