Bata India — NO REPLACEMENT OF PRODUCT IN 2 MONTHS

Address: Ghaziabad, Uttar Pradesh

Hi,

I have purchased one shoe from BATA INDIA,
SHOP NO.15 & 16, LEVEL II GROUND FLOOR SHIPRA MALL,INDIRAPURAM GHAZIABAD UTTAR PRADESH

Shoe got damaged in 2 months with pasting problem.

When I report this same to the company they refuse to replace the same.

I do not see any reason for not replacing the same.

Even I reported the same to the company toll free customer care with all details they again asking me to go to the same shop for repair.

BATA INDIA Complain No: 23985

The print out of the bill was faded (all most about to be blank ) and shop keeper was not helping me.
I told the bill no and date then i requested for a duplicate bill for the same still shop keeper did not give me and harassed me a lot.

If this is the service of Bata where should we go?

I want to ask the MD of Bata that is this that the policy of BATA and do BATA look for the customer satisfaction???

Looking of an solution for this.

-
Anirban Kundu
Chemical Engineer and MBA Marketing
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