[Resolved]  Bata India — Shoe used for less than 1 month

Address: Ernakulam, Kerala

Sir,

I am Biby Thomas, purchased a bata shoe in 2009 Aug, for my marriage from the bata shop situated opposite to Chennai Silks, Ernakulam. I used that shoe less than 20 times yet, After marriage we went to Chennai for a function, when I walked outside from the Railway station, the sole of my right shoe fully came separate. And within this 10 usage the leather part also gone. I went to a shoe shop to stitch or paste my sole, he told this is not leather material, it is some what like a layer of lether outside the reksin. Any way i stitched and went for the function and came back. In few days o[censored]sage the leather part also gone almost completely.

If a company like bata is doing like this (keeping reksin and cheat the customers by showing it as leather). I ashamed of Bata now. I purchased that shoe for 1199/_ rs. what is this, a shoe for 1200 for less than 20 times o[censored]sage. I used it very carefully, since i mostly travel in cars, not in a crowed bus. I request Bata to stop cheating people like this, Please dont repeat this type of cheap mentality and cheating valued customers. This will definitely reduce your customer strength. sure... I purchased a woodland shoe for 1150 after the discount and using it without any issues. If you are doing like this, you should give those cheating items for less price, and give customers good items for these prices.

Why I wrote this was of 2 reason, last week my chennai friend asked me, where is that Bata shoes man? after 2 years. Then the trust in the woodlands shoes, very nice material and good one. So please treat this as an advice and Dont cheat customers like this.

Biby Thomas
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
 
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