Dear sir,
I am a BATA customer from many years. But now I am very much
dissatisfied with your product. I have purchased Bata shoes on 15th
october 2012 from the Bata shoes store(565/02349). It is of Rs 1299 .
I do not expect shoes from Bata to only hold good for a year or two as
the same guarantee can be given by a unauthorized roadside vendor.
It is really disheartening that the shoe has shown such a complaint
that too i've worn it in a week and it's not even a 10-15 days. When
I observed the defect I went to the shoe store. They did not respond
well . I said him that the soil is defective. They know m right then
also they don’t exchanged the shoes & said call to customer service
. After calling to customer service they said it is minor defect but I
said it is defect weather it is major or minor . Soil is defective so
it is coming out . I did not wear the shoes in office .i want
replacement of my shoes .
Article no : 851-6166
Store address: Bata shoes store(565/02349),unit F-18, 1st floor ,Pune
market city , survey no 207,behind baker gauges , viman nagar rd ,
Pune 14 , Maharashtra, India.
Cash memo : 15-10-12/1/0039
Company Website : www.bata.in
Customer Service ID : customer.[protected]@bata.co.in
My details (Customer) :
Name : Govind Patil
Contact No : [protected]
Email ID : [protected]@gmail.com
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