[Resolved]  Bata — This refund money request

Bata — REFUND OF MONEY

Dear Sir,
I purchase female wear shoe from Bata India Ltd.Shop at M.I.Road, Jaipur.The invocie detail are as under:

1 St Time Purchase
Book No.005
Invoice No.080
Date 03/01/08
Item No. 03
Discriptin of Goods : 6743063 Size 6
Discriptin of Goods : 4081321 Size 4
Discriptin of Goods : 5315931 Size 4

2nd Time Purchase
Book No.005
Invoice No.028
Date 01/03/08
Item No. 03
Discriptin of Goods : 4619094 Size 4


Discriptin of Goods : 4081321 Size 4 Rs.599/- This product I purchased from the Bata Company and this product damaged under warrenty period. when I went to the shop to change the product than shop manager told me that we will not refund the money we can adjust this value with another product.

So after 2 month we purchased 1 more product from the same shop but they denied to adjust the value & still not give the replacement of the product & my money. They kept the product.

Kindly look & favour in to the above.

Regards

Sushma
[protected]

PP mobile[protected]

Bata — Inconvenience caused due to bata product

Respected Sir
It has been a matter of distress for me for being your customer. I Saurabh Gupta purchased a pair of slippers from your krishna nagar-(f- 2/14, DELHI-51) outlet on 28/10/08. Article no. is 871 4082 size 6 costing me Rs.249 but the pair broke down within 20 days of purchase. When i approached your store manager he clarified that its not his fault at all. He also refused to give me the contact no. and email-id of the headquaters and concerned authorities. He misbehaved and even abused me while he was smoking. Now i urge you to solve this problem of mine and take the required action as soon as possible otherwise you will compell me to approach the consumer court.

Thanking you...

Saurabh Gupta
Ph no.-[protected]
[protected]@gmail.com
X/1253(C), STREET NO. 1, RAJGARH COLONY,
SATSANG MARG, DELHI-110031