[Resolved]  Bharti Airtel Broadband — internet broadband connection

Address: Gurgaon, Haryana

Sir.
I puneet gupta owner at BALAJI ENTERPRISES shop no3 shakti park khandsa road gurgaon facing problem since last 20days for active my broadband connection..i hve complaint many times the agent said ur compliant is in underproceess other agent said no connection available the amt will refunded in 15 days no action is taken ...i fill 2 form to activate my connection the agent RAJAN code gdsl24000 has fill the form and take 700rs and said connection will activate in 2 days but another he swithoff the mobmob i was trying.. after a day he pick the ph and said no connection is avilable i said so told give my money back he abuse me and said go to the and complaint abt me i call in customer care i complaint but no action was taken another day frm airtel broadband one agent has come Mr JAY SINGH code gdsl23016 i hv told the whole problm he said dont wry i will check .... he checked the whole connectivity and said conection is available but there is 15 gb plan avialable he said sir plz trust me i will be activate the connection he fill another form again i paid 700 rs he said wait for 2 days i trust on him i wait for 2 days the same think he is done switch off the mob...the senior said that dont call me again ... call the agent who take money i again complaint in customer care he said i hve make a complaint no action is taken comp. No23149820,23360258,23538954 ..


Sir plz help me to activate the connection or otherwise give my whole amt back plz .....plz sir take action as soon as possible and sir also take action on these agent ..also
FOR FUTHER DETIAILS CONTACT ME...[protected],[protected]
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Oct 15, 2016
Complaint marked as Resolved 
Verified Support
Dec 20, 2012
Airtel Customer Care's response
Namaste Puneet,

We would like to inform you that your concern listed 31 Oct 2012 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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3 Comments

Comments

Airtel — No action taken on connectivity issue

Hi,

I would like to raise a complaint regarding Airtel mobile services, I have raised complaints regarding network connectivity issues since Jan 2011, still no one has attended and people airtell are least botherd with it. Evrytime I need to speak to the supervisor they disconect the call in between. Please advice

regards

Arul

Bharti Airtel — INTERNET BROADBAND NEW CONNECTION

A NEW INTERNET BROAD BAND WAS APPLIED AND PAID RS.1000/- MY RECEIPT NO.1213432. LATER ON IT WAS TOLD THE CONNECTION COULD NOT BE GIVEN. THEN I HAVE ASKED FOR REFUND. SO FAR NO REFUND HAS COME FROM BHARTI AIRTEL. KINDLY DO THE NEEDFUL.
I AM AMALADASAN THE ABOVE COMPLAINANT TO BHARTI AIRTEL CAN I HAVE THE REPLY FROM BHARTI AIRTEL TO MY EMAIL ID

[protected]@GMAIL.COM MY CUSTOMER ENROLLMENT NO.1213432 AIRTEL BROADBAND CHENNAI-10

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