Comments
Cash on Call Loan given to me in Citi Bank Credit Card Nos. [protected], and [protected] for Rs. 117000/- and Rs.64000/- vide Cheque Dt.[protected] duly repaid on[protected] acknowledged by the Bank and shown as credited on[protected] and[protected] in Credit Card statements because of Bank's internal mistake. However, now after charging interest, penalities/late Fee and interest and penalities/late fee on the already charged Financial Charges of intt., penalty/Late fee etc. I am being issued statement with DUES of Rs. 75809.78 and Rs.46236.86 and threatened with various letters, intimadated by recovery agents and also putting my name in DEFAULTERS LIST. I am not left with any choice except to complaint and take other alternative courses to get the justice.
Reply
i Sir,
This is to bring to your kind attention that I am holding two credit cards of your bank No.
1.[protected]
As you can see I have had this card since 2007 and I have been making my monthly payments on time.
However, since the month of January I have been facing financial difficulties as my organization put me on HR bench & I was not receiving my salary on time.
Due to this my credit card payment became irregular & inconsistent.
Finally, I spoke to Customer service & informed them of my predicament. They told me they had made a note of it & I could make the payment & then call to reverse the late charges;
However, I was unable to make any payment from the month of July/Aug & I started receiving calls from the collections dept. on a regular basis.
They kept calling me on a daily basis despite the fact that I have told them on numerous ocassions that I am unable to make any payment at this point of time. I have requested for some more time from them but despite that they always call me & I am experiencing a tremendous stress due to their pressure tactics.
This is not the kind of treatment I expect from a reputed bank like yours to a customer who has never defaulted on her payments in the past & has informed about the unfortunate circumstances which led to my payments being delayed.
I do understand that I have to pay sooner or later or else my credit score will be affected; however, at this stage I am unable to make any payment as I do not have any funds.
I will be grateful if you would kindly act upon my request as I do not want to be bothered again by these executives from different collection agencies. They are uncouth, rude & totally unprofessional.
I would appreciate if you kindly grant me a month or two for making my payment, as I do not want to negotiate a settlement at this juncture; I firmly believe that I would be able to clear my dues in the near future provided I get the adequate co-operation from you.
Thanking you,
Regards,
Soma Sundaram
[protected]
This is to bring to your kind attention that I am holding two credit cards of your bank No.
1.[protected]
As you can see I have had this card since 2007 and I have been making my monthly payments on time.
However, since the month of January I have been facing financial difficulties as my organization put me on HR bench & I was not receiving my salary on time.
Due to this my credit card payment became irregular & inconsistent.
Finally, I spoke to Customer service & informed them of my predicament. They told me they had made a note of it & I could make the payment & then call to reverse the late charges;
However, I was unable to make any payment from the month of July/Aug & I started receiving calls from the collections dept. on a regular basis.
They kept calling me on a daily basis despite the fact that I have told them on numerous ocassions that I am unable to make any payment at this point of time. I have requested for some more time from them but despite that they always call me & I am experiencing a tremendous stress due to their pressure tactics.
This is not the kind of treatment I expect from a reputed bank like yours to a customer who has never defaulted on her payments in the past & has informed about the unfortunate circumstances which led to my payments being delayed.
I do understand that I have to pay sooner or later or else my credit score will be affected; however, at this stage I am unable to make any payment as I do not have any funds.
I will be grateful if you would kindly act upon my request as I do not want to be bothered again by these executives from different collection agencies. They are uncouth, rude & totally unprofessional.
I would appreciate if you kindly grant me a month or two for making my payment, as I do not want to negotiate a settlement at this juncture; I firmly believe that I would be able to clear my dues in the near future provided I get the adequate co-operation from you.
Thanking you,
Regards,
Soma Sundaram
[protected]
Citibank is unprofessional, harassing and dubious nature of dealing with the customers. I would like it to take account of this unprofessiona
Lism and act towards helping its customers, to tend a better goodwill
Lism and act towards helping its customers, to tend a better goodwill
[protected]
This is the reference no of my application which has been rejected without giving any reason. I want to know the reason for rejecting my Indian oil citibank credit card.
Paramjit singh
[protected]
[protected]@gmail. Com
This is the reference no of my application which has been rejected without giving any reason. I want to know the reason for rejecting my Indian oil citibank credit card.
Paramjit singh
[protected]
[protected]@gmail. Com
My card number is 1) [protected]
2) [protected]
In 4292 total balance was 24, 251.99 + 22871.06 =47, 122=00 interest charged is 755.87 @ 40.08 % annual
In 4386 total balance was 24, 397.20 + 18188.11 = 42, 585 =00 interest charged is 1348 & 40.08 % annual
I have made the payment in 1 week and i cannot under stand why so much interest is charged
please ex plane for card number ending 4386 which is which almost double than 4292 for lesser amount.
thanks
soma shekar
NOTE - i am citi bank customer more than 20 years
2) [protected]
In 4292 total balance was 24, 251.99 + 22871.06 =47, 122=00 interest charged is 755.87 @ 40.08 % annual
In 4386 total balance was 24, 397.20 + 18188.11 = 42, 585 =00 interest charged is 1348 & 40.08 % annual
I have made the payment in 1 week and i cannot under stand why so much interest is charged
please ex plane for card number ending 4386 which is which almost double than 4292 for lesser amount.
thanks
soma shekar
NOTE - i am citi bank customer more than 20 years
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