[Resolved]  ELBEE courier — ELBEE refused to hand over the ICICI card

Hi,
This has reference to the ICICI credit card, Way Bill Number[protected] Reference No [protected], dispatched thro' Elbee courier. The courier ELBEE refused to hand over the card to me on showing proof Photo ID and he asked for PAN card. on asking why I shld show pan card as ID only he asked to speak to his senior Mr Narayan .

Once I called Narayan Elbee Vashi, Navi Mumbai, for clearity on this process Mr. Narayan said till I ask ICICI to instruct to e-mail saying that it would be proof for handing over.

Once he asked to speak to courier boy seeing Pan Card delivering the courier, he started speaking in Marathi to him and and said to to him that Im not showing ID and I have slapped him, instead of beliving me he asked his boy to return without delivering to me and speak to ICICI Bank.

He never heeded to my request saying that unless he receives the e-mail it is going to be returned back. I would like to know what action can be taken on Narayan, who didnt bother to listen nor delivered the courier.

Request your help to resolve this issue

Regards,

Rajiv Gopal
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Aug 14, 2020
Complaint marked as Resolved 
 
95 Comments

Comments

ELBEE courier — non-delivery of credit card

Inspite of calling their customer service number many times, they still cannot deliver nor give an approximate when they will deliver my credit card. I wonder why ICICI and other reputed companies use such useless courier services. In order to hide their inability, they don't even allow us to come and collect the document.
dear sir

my pod no is[protected] for icici credit card still we not received

my mobile no is [protected]
regards
pallisrinivasarao
I have recieved the message that ur Credit card has been despatched on 12/12/08 with ELBEEAwb no.[protected] .Still yet i have not recieved my credit card but at the same i recieved the message today ie on 20/12/08 of congratulations for recieving the Same .but physically i have not recieved that .Plz do the needful and help me out.
I have not received my credit card.Elbee man called me but did not deliver my credit card.This is very bad service.
I have not received my credit card.Elbee man called me but did not deliver my credit card.This is very bad service.MY pod No is[protected].
hello there, i would like to know the status of my card: my # is AWB No[protected].

Looking forward to hear from you

My #[protected]
we suppose to received a icici bank card by u but till date i have not received any cards. Bank says its delivered 1 month back my mob no. is [protected]
I havent yet recieved my credit card.My AWB number is[protected].Please make sure my card reaches the address mentioned as quickly as possible.Looking forward to hear from you.

Arjun
Number :[protected]
Hi,
I want to bring u r notice that my ICICI credit card password sent by ICICI bank through u r courier. But I did not received any courier, when the courier already dispatched on 05-02-09. I spoke to the ICICI Bank persons they given me the referral no as[protected]. So please look into this and let me know what is the problem.

Regards,
Srinivas. P
.
25/02/2009 i got a massage from icici bank, you will get your future credit card within 7 working days by elbee courier no.[protected]
but today is 02/03/2009 still i have not recived any call or related documents .
i am totally disappointed with the elbee courier services . any one can understand the importance of sensitive thing like credit card. in case of wroung delaviry or miss use of credit card unneccessory i will suffer


Best Regards
Malikarjun Naidu
i have not received my papers of insurance and has been delayed.this really unprofessional on their part.why do start a courier services when u r not able send in time.why dont u people shut it down
i want to status abot my icici bank releted document.. code no awb[protected]
my SBI credit card has returned in my office plz resend it or elsr plz call me i will recieved it in your office.the detals :the despatch no :[protected]
HP All-in-one printer and UPS gift has been dispatched and my docket no: is[protected]. As I logged in the net I was able to see that it is delivery: Parry branch. I do not know where in parry your branch and when will I get my consignment, because we cannot wait 24 hrs. at home. Kindly mention me exactly what time your man will come my home?
up to till can't recevied credit card from icici banks
elbee courier no. [protected] dated 12 dec 2008.

pradeep bhogal
[protected]
Abosoultely in line with the comments return. I have similar experience this courier company did'nt turn up to my address and simply states that customer refused to accept. It is high ICICI need to take and kick of this company from their service.
Credit card sent vide AWB no.[protected] on 21.4.09 still not delivered. Now it is showing customer refused to accept. In fact this courier company representative not even visited the address. I have been keeping a track of the above AWB and my residence. Please take necessary action. In Chennai local contact number also nobody is picking up.
The service is worst, I dont know how the ICICI opted this company as their service provider. It seems it is the first company to keep at the first row of the worst list. no contact nos, no proper response, no one is there to respond. moreover the courier boys wont visit the customer place and gives feedback "customer not available" "Wrong address" and says cock n bull stories.

The thing is ICIC should feel shame for the selection of this crouer support
I have not yet received in my ICICI internet banking password. My POD no:[protected].
last time also this same problem Occurred

I was called Chennai office there one person told this password handover to Prabakaran instead of Saravanan. This is not a proper answer, so take necessary action as soon as possible.

Thanks for your understanding.

Thx,
Saravanan.D
[protected].
one videocon LCD intigra 21 has been dispatched on 4/23/2009, still i am not received . Please let me know

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