[Resolved]  Electrolux — no cooling

Dear Sir,
I would like to inform you that I am shri Arnab Choudhuri, S/o Shri Anil Kumar Choudhuri, resident of Arabinda Nagar, Plot No. 57, P.O.& Dis. Jalpaiguri, 735101, W.B. Purched a 240lit dubble door refrigerator on 11/8/06 for my mother, which model no.is ERP 245FF & chasis no. is 61918549. Till May 09 every thing was OK, but from 3rd Jun 09 one irritable noice is comeing from deep freze and it is incresing day by day.
So i request you please look into the matter and solve it as early as possible. Till my warranty period on compressor is not expire.

Thank You, With regards
Arnab Choudhuri

Electrolux — realy realy bad customer care service

i am complaining about washing machine from 1st june .complaint is registered by the name of jagjeet kaur contact no. [protected].customer care executives including senior executive mr. mukesh is befooling by saying -AAJ AAYENGE -KAL AAYENGE
REALY REALY BAD SERVICE BY ELECTROLUX...

Electrolux — Fridge bought on 01/05/2008

I purchased a fridge on 01/05/2008 and it got spoiled. They came to check it and changed the PCB on 26/05/2009 which is just after completion of one year and I paid Rs.3, 000.00. It still does not work and now their technician says you have to pump in the gas which will cost me Rs.1, 200.00. They are not checking the entire problem and telling me once and for all what needs to be done. Neither do they have the time to speak. The person incharge is never available. I paid Rs. 24, 500.00 and have purchased it from Vijay Sales - Opera House.

I cant keep repairing a product of Rs.24, 500.00 and keep paying money in thousands. I have spent quiet a lot on my telephone calls as well.

Can you please look into this matter for me.

Electrolux — Poor Customer Service - Repeated break down of the machine within Warranty

Hello, To whom so ever it may concern,

I have a Electrolux Refridgerator, bought on 14th May 2004, 440 ltrs. It is not working even after repeated repairs . First when is got spolit on the 15th July 2008 it was assessed by a technician and the problem was temporaraly taken care of, but then is collapsed completely again on the 15th Jan 2009, and the similar action was repeated by the company . It has collapsed again and is not working for almost a month today 9th July 2009 and I have been trying to contact the service provider to get some help but in vain . There is no response from their end and such bad service, that I am required to write this objection .
I want them to respond to my complaint and the machine fixed properly so that there is no future problems . These are expensive products and I expect better customer service when I pay a price for the brand . I hope my concern will be addressed to the company in the right way and at the earliest .

( The refridgerator is within Warranty )

Thank you

Jharna Mehandru
New Delhi

Hi,

I purchased Electrolux AC 1.5 ton EA18WCRFA1 and it doesnt work it starts for 5 min and stops forever and never cools, I think we should stand against Electrolux and make them pay back.

Thanks
Saurabh
[protected]

Electrolux Refrigerator — NO COLLING

NO COLLING.

CONTACT PH. NO-[protected]

MY FRIZE NOT COOLING PLEASE SEND YOUR PERSON AT MY ADDRESS

A-6C- HARI NAGAR PART -II, JAITPUR ROAD, BADARPUR N EW DELHI -44

MY PHONE NO. [protected]

20 days ago i send two different complain but same issu & your Executive contact me. But that time i was out of station so I can't attend him and i told him if problems increase then i will contact you. Now the the problems of noise stop, but the cooling system of refrigerator does not work properly. Every thing i keep into this whatever may be it become rotten within 5hours. So i request you Please look into the matter & solve it.


NB: PLEASE LOOK ALSO MY PREVIOUS MAIL FOR MY CONTACT ADDRESS & PHONE NO.

I purchased Electrolux Refriferator 1 year ago..nw the problem is that the door doesnot closes completely. Due to this cooling is not proper. May i pls have the customer care no of eleectolux in Delhi??

My refrigerator is not functioning the way it used to and instead of that it has become more vulnerable to malfunctioning. I have complained to the company authorities many times but no has attended it yet. I would request you to look into this matter.

Electrolux/Fridge — Cooling Problem

The fridge of Electrolux make (240LTS, Double Door) which 'am using is 4 yrs old. Offlet a peculiar problem has surfaced with the fridge. Since 25th July'09, the deep freeze cooling is functioning uninterruptly while the lower part of the fridge we are experiencing "no cooling". This is resulting in deterioration of vegetable items, mik, some cooked foods. Any suggestion to this problem ??

I too have a electrolux refrigerator which stops cooling in a weeks of operation. The Problem is, the defrosting is not functioning. And the service technician does not know how to fix it. Since there was Ice inside the freezer, he made some hot water and poured into the refrigerator. How stupid. Can someone tell me if this is fixable?

I doubt if this fridge has a auto-defrost heater inside.

No cooling
There is recurring problem of cooling in the refrigiration. After many complaints and follow up the service personnal from the servcice centre and repaired the refrigerator. But again it gone bad and service centre takes 10 to 15 days to analyse the problem and then searches for the component to be replace and then testing is done for the proper operation of fridge. For all these I have to take the fridge to the centre which is 8 kms away and all costs should is borne by me. What is this customer care. Elctrolux may be aggressively marketing their product but their service to customer is very poor. Still I am suffering from faulty fridge. I am fedup with the services the services centre is providing here at Patna, Bihar.

electrolux fridge — Not working

This is 5th time in past 2 years that the fridge is not functioning properly, everytime there is a problem the fridge does have cooling at all. ONly the fridger is cool. It works like a cupboard now.

electrolux- refrigirator — no cooling

My Electrolux oxoplus Luxury pnc[protected] and sl.no75004841 is not having any cooling both in freezer and also in other part for the last 5 months which is purchased just one year back. please send a service provider.

my mobile no.[protected]

I am a Journalist. I have electrolux Refrigerator. The problem is no cooling because its compressor is fail.I am not satisfied in service. So i request you Please look into the matter & solve it soon.

Ashish Chaturvedi
Manik Chowk Bazariya
Mathura.
[protected]

I have dabbledoor electrolux Refrigerator. the problem is not cooling properly & daily water is comeing from backside So i request you Please look into the matter & solve it soon.
My adderase J K house 11 ridge road idgha hill bhopal (m.p) mobil no [protected], [protected]

I am a IT professional. I have electrolux Refrigerator. The problem is no cooling because its Tray & compressor problem is fail.I am not satisfied in service. So i request you Please look into the matter & solve it soon.
[protected], [protected]

I am a IT professional. I have electrolux Refrigerator. The problem is no cooling because its Tray & compressor problem is fail.I am not satisfied in service. So i request you Please look into the matter & solve it soon.
[protected], [protected]
Register complend date[protected]
My complend No.DEL [protected] Man is dinesh and one man come in house and 1500Rs not come back pl can possible

Electrolux — no delivery tilldt

i redeemed my petromiles in october last year from singh motors nehru placevide voucher number 278122 for eletroluxmicrowave oven despite my repeated calls to your offc in delhi NOTHING HASHAPPENED TILL DT I HOLD THE VOUCHER I KNW THIS WILLALSO HAVE NO RESULT BUT ONE HOPES FR THE BEST PLS EMAIL REPLY AT MYEMAIL THANKS VIJAY SURI