[Resolved]  Evok — carelessness of kuldeep aswal

Address: Delhi

actually i bought 3 doors from here.there was problem in one door i complined to manager kuldeep aswal.but he spoke very rudely and didnt take any action.
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Aug 14, 2020
Complaint marked as Resolved 
 
4 Comments

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All False ..EVOK is the best customer experience in Delh NCR
I am sure this must have happened..evok really sucks big time in their product quality. Its only good to look at and bad to keep ..Once you buy only then you realize what a mistake one had made. only suggestion to all...don't buy anything from EVOK Stores even if they offer it for free...
Dear Ms. Sashmita,

We are thankful to you for your valuable feedbacks. We are constantly working on this to ensure you have the best experience in terms of products and services.

As a part of the initiative, we have started 'Evok care' a dedicated contact centre for our customers. You can contact us @[protected], seven days a week between 11am to 8pm. We will be happy to provide you all kind of assistance in respect to Evok products, services or any grievances.

With best regards,
Pratima Gulati
Manager - Customer Relations
Evok Care
EVOK has a general email regarding every complaint which Ms. Pratima just sends it to everybody.

"As a part of the initiative, we have started 'Evok care' a dedicated contact centre for our customers. You can contact us @[protected], seven days a week between 11am to 8pm. We will be happy to provide you all kind of assistance in respect to Evok products, services or any grievances."

This is all a fake. They don't want to provide you with any assistance at all. This is a make believe for new customers to lure them to buy things from EVOK and into thinking that EVOK will provide best services. Whereas they provide the worst of services and take customers for granted.
NEVER BUY ANYTHING FROM EVOK.

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