[Resolved]  Evok — Delivery of dining chairs

Address: Pune, Maharashtra

I have ordered 5 dining chairs from EVOK, about 2 monThs back. They were suppose to deliver That chair by 30Th of May, but no one boThered to call me tell status of my chair. Then I called Them 3 times after 30 Th May, EVOK employee told me They will deliver soon but not committed any date. Then I went to EVOK store personally and I came to know, The chairs which I ordered are out of stock and EVOK is not going to order These chairs in future. This is EVOK's mistake, I would have have stick to The chair I booked but I opted for oTher chairs from EVOK only. The store (nagar road-pune) manager Mr.Jha, said They will deliver These chairs next day as They are in stock, but I asked Them to deliver on Saturday (23 June 2012). EVOK employee said They will deliver it on 23 June by 5pm. I called Them around 4.30pm and again I got shocking answer from Their employee " They are not able to manage transportation today so They will deliver it on Sunday around 5 pm", even next day I called around 4pm and again same answer. On 27June, evok person called me and said They are delivering it today and again same Thing They did not delivered it. This is just disgusting experience from EVOK, such a WORST store. I want penalty from EVOK for delay and mental pain which caused in all This process. Still I am waiting for delivery of my dinning chairs.
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Aug 13, 2020
Complaint marked as Resolved 
 
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Dear Mr. Gaikwad,

Greetings from Evokcare!

We have delivered the chairs of your dining set on 05.07.12. You had confirmed your satisfaction telephonically to our customer relations executive Mr. Ashok today at around 12. 40 pm.

We assure you of our best services always.

Regards
For HHRL

Pratima
(Mgr. Customer Relations)

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