| Address: Bangalore, Karnataka |
Dear Customers,
I have bought furnitures from EVOK , Bellandur Store, Bangalore in month of Dec 2011
for around 1.23 Lakhs. EVOK representative told me that they have a tie up with HDFC bank credit card and i can go for
12 EMI options which are interest free as well no processing charges. I double checked with them and they assure me that
there are no processing charges. So effectively i will be paying 1.23 lakhs in 12 EMI without paying anything which was
a goo deal for me. But On the first month my card statement there were around 14000 charges as the processing fee.
I immediately put it across the EVOK bellandur store people and they said that has happened by mistake and they will
immediately get the money reverted. 1 month got over and the money was not reverted.
So i kept follwing for three months every weekends and they keep telling bank is
taking time and they will get it done soon. Then they gave me HDFC bank person name Anand number and now this guy kept
telling me that this will be credited tomorrow or day after and like that. Then finally one day he said we won't be
able to revert please follow with EVOK. Then i again started following with EVOK and they keep giving me dated for 2
days of 3 days and like that 6 months have passed where i kept fighting for my own money. Now they are telling me
to contact Delhi office and i have done that also but these people kept on fooling. Now they are saying cheque is ready
but CEO has to sign and it is kept on hold. And over and above the executive over there cut your phone if you call them.
Please help me out in finding the way how can i my money back. Over and above that i want to penalised
these guys for the mental torture that they have given. I think i should
not settle only with the money that they have to give but also they should be taught some lessons since they take
customer as weak people who cannot do anything. I am really fed up with them and i want them to be dragged to the court.
Thanks,
Shubh Agarwal.
+91 [protected]
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